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Old 05-10-2011, 09:29 AM   #11
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Even if the mechanic does all of that...it still shows that a 15 minute job for you or I, is not a 15 minute job at the dealership. I was once told...no matter what it is, you're looking at an hour.

I just had a $35 part installed on my car that cost me $200 after the "1 hour" minimum tech fee ($100), $60 for the part and $40 in shop costs, taxes, etc. It pained me because it was what I thought it was. At the end of the day, they charge that because they can and their work is guaranteed, mine is not.

There is definitely a ton of money to be saved if you have the tools and the know how to do it yourself.
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Old 05-10-2011, 09:33 AM   #12
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The other problem is the poor mechanic that is actually doing the work gets paid a piifully small portion of that same amount, and he must go to the service desk, pull the repair orders, find the vehicle out in the lot, hopefully it starts, if not, he has to find somebody somewhere to help him get the vehicle to his service bay; then he has to determine what is wrong with the vehicle, go to the parts department and get them to go get the needed parts for the repair, then go back to the service bay with the parts, determine what tools he needs to do the job, etc.etc. All of the people involved and the time doing things OTHER than the actual hands on time doing the repair is overwhelming at most dealerships. I WAS a mechanic at a local car dealership for a while, and in my eyes, there was a lot of B.S. involved. I got out of that business, but somebody has to do it!! Randy
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Old 05-10-2011, 09:39 AM   #13
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"they charge that because they can".

No because WE LET them do it to us. If you say to them you are crazy and go else where, they will either go out of business or wise up. Many businesses in this economy right now are providing more services for less money or charging less for the same services. I know I have adjusted my prices to stay completive.
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Old 05-10-2011, 09:39 AM   #14
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"The other problem is the poor mechanic that is actually doing the work gets paid"

Good point. I do know a few dealerships that pay top dollars for their techs, but those are few and far between and I can assure you the customers are paying for those techs.
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Old 05-10-2011, 09:59 AM   #15
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The ... problem is the poor mechanic
Randy really found a gem there. The dealership guy who did my bearing repack put the old cotter keys back in (I thought this was a "no-no). Except one. He must have broken that one getting it off, so he must have found a smaller one laying on the floor or something and used that instead.
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Old 05-10-2011, 10:27 AM   #16
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I had an old mechanic back a few years ago that I trusted after the first time took it to him. The wifes car was running funny and out of warrenty so I took it to the garage in town. He spent about 30 minutes and fixed it. He said you had a hose come loose, I put it back on for you...no charge. You just have to find the good ones out there.
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Old 05-10-2011, 11:33 AM   #17
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You just have to find the good ones out there
That is the trick, now isn't it.
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Old 05-10-2011, 12:52 PM   #18
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"The other problem is the poor mechanic that is actually doing the work gets paid"

Good point. I do know a few dealerships that pay top dollars for their techs, but those are few and far between and I can assure you the customers are paying for those techs.
I didn't see anyone mention benefits. Vacation, Medical and so forth. That's how the good techs are enticed to work for a particular dealer. It all adds up! Don't forget Workman's Comp Insurance. It's not just the Mechanics labor and the parts needed that add up to those high bills. It's the entire package and everyone who had a part in it and their benefits as well. Whenever I can do the work myself I do it. I look for the parts on line to find the best price. I might have to wait a couple days but I'm not paying the mark up on the parts either.
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Old 05-10-2011, 01:05 PM   #19
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Then the really cute cashier at the front desk can take the customers money when they get the unit back.
That's really the only thing that keeps the customer coming back! LOL!
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