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Old 04-14-2015, 05:39 PM   #11
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Thanks for the info, would you post the part numbers when you get them please. I think there are 2 part numbers for the 4 doors. Did they give you any trouble about sending them to you? Mines under warranty still.
thanks
Ron
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Old 04-15-2015, 12:09 AM   #12
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I called Dometic last week. The lady fumbled around on the computer for a while, then put me on hold. After a minute or so, she came back and said she found the redesigned handles. She said she would ship 4 handles out that day. She would never have looked if I had not told her I read on the forum they had been redesigned. I was not told the number and have not seen them yet.

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Doesn't it feel good when you educate someone about their job!
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Old 04-16-2015, 08:28 PM   #13
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Replaced mine last year. I went to Camping World and they ordered the handles, taking care of the warranty with Dometic. They would have installed the handles also for free but I elected to replace them myself!


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Old 04-16-2015, 08:42 PM   #14
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part numbers rm1350

http://www2.dometic.com/8d50cb4d-61a...2f3e1a0c.fodoc


Have the same fridge and no problems yet. Like to see a pic of the new handle if someone has one.
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Old 04-17-2015, 01:07 AM   #15
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Still looking for part numbers on the new style handles. And confirmation that they are metallic based instead of plastic. Two weeks plus and dealer hasn't got ordered
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Old 04-17-2015, 04:34 PM   #16
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New Door Handles

Well, I received my 4 new handles from Dometic. Disappointment!!!!!! I see no difference than the original I replaced from the Dometic service center. They are not metal-black flimsy plastic like the originals.

Here are the numbers, but don't waste your time on them: (2) 3851299010
(2) 3851299028. I will call my dealer and get his opinion.
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Old 04-17-2015, 11:52 PM   #17
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I thought the "metal" handles would be a totally different look. But what I think it is that there is metal inside the plastic. I put on the "metal" handle and it lasted till I traded it in.
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Old 04-18-2015, 06:05 AM   #18
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Elind
Any part #'s
Thanks
And thanks JV for the update
Ron
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Old 04-18-2015, 12:28 PM   #19
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Elind
Any part #'s
Thanks
And thanks JV for the update
Ron
Sorry, I'm in Arizona and my spares are in Michigan. I've got about a dozen spares at home I could make a deal on but we won't be home till mid May.
( ordered 4 and they sent 4 sets of 4)
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Old 04-29-2015, 05:03 PM   #20
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Well I am not sure what is going on.. my dealer ordered handles and I made a point of Asking strongly for the upgraded ones.. The one that was on the refrig was 385129902. the new one I just received was same # with an 8 on the end (3851299028 on bag) but 385 12 99 02 on the handle. same , same.


The other handle # is (3851299010 on bag) 385 12 99 01 on new handle. I haven't taken the one off the refrig yet but I am guessing it will be the same deal as the other one I replaced. same, same.


I would sure like to find out if there really is a new improved handle. I pressed the parts girl and she said that's what they say it takes... so much for listening to what I told her...
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