Factory rep is Jon Pagano. (sales)
Service/Warranty rep would be Mike Jankowski
Are you looking for Jon specifically? If not, I am the national sales manager and can help with questions. If you are, just PM me your contact info and I can have him get in touch.
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I appreciate the info. My new motorhome is at a local rv dealer with a few minor problems, and I am being told the hold up is due to a phone tag game between them and FR. So I am trying to help anyway possible as the payment still comes every month whether we are using our rv or not.
Private message me your VIN and contact info. We'll see if we can expedite things on this end.
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As many people have said before me, it is truly a pleasure to see people still care about their job and company they represent. Thank you Mr. Clemens and may God continue to bless you for all that you do!