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Old 07-05-2016, 09:24 PM   #1
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Freezer makes ice but won't freeze food?

2013 3010DS with the double door Domestic.
Freezers getting cold enough to make ice but won't keep food Frozen have it turned up all the way tried just electric for a few days then we tried running just the propane for a few days still no results we even played with the setting and learned the higher the number the colder the freezer.
Any ideas or anybody else experienced the same thing and can come up with some suggestions thanks so much for your time for reading this and definitely your reply.
Andy
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Old 07-05-2016, 09:40 PM   #2
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Can't offer any repair ideas , but I can say with mine set on Four (4) freezer will make ice and freeze food items. Have same fridge as yours
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Old 07-06-2016, 12:28 AM   #3
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We also have the same 4 door refrigerator as you folks. Check to make sure the secondary gas valve on the back of the fridge is open. This bit us once. (Take the outside vent cover off. In the lower left corner you will see a small knurled valve with a slot in it. Make sure the slot is in line with the gas line. This valve needs to be open to get a full flue flame). Sorry, I don't have a picture available. Hope this discription helps!


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Old 07-06-2016, 05:35 AM   #4
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Originally Posted by kitejunky1 View Post
2013 3010DS with the double door Domestic.
Freezers getting cold enough to make ice but won't keep food Frozen have it turned up all the way tried just electric for a few days then we tried running just the propane for a few days still no results we even played with the setting and learned the higher the number the colder the freezer.
Any ideas or anybody else experienced the same thing and can come up with some suggestions thanks so much for your time for reading this and definitely your reply.
Andy
That does seem odd. These aren't the most powerful freezers in the world by any means. Is this needed during camping or can you freeze the food first at home?
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Old 07-06-2016, 10:02 AM   #5
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I'd suggest buying a remote thermometer and actually seeing what temp it's staying at. It should be able to maintain close to zero F.
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Old 07-06-2016, 02:20 PM   #6
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4 door Dometic

I have the same problem it's a hit or miss problem sometimes it works perfect. Make sure up are as level as you can be then pull the cover off outside and turn a fan on the opening to try and move the air around coils. Never had any problems with the Norcold brand, but Dometics are a piece of - - - - just my opinion
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Old 07-06-2016, 04:32 PM   #7
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We always place some of the retail "cold packs" in our freezer, when we precool the refrigerator/freezer. That keeps the temperature fairly constant and helps keep everything else in there colder. We put two on the shelf in the freezer. They really do help.
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Old 07-07-2016, 10:00 AM   #8
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That does seem odd. These aren't the most powerful freezers in the world by any means. Is this needed during camping or can you freeze the food first at home?
Right On !!!
We always put our meat in frozen !!!
No jokes Please !!!
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Old 07-07-2016, 03:25 PM   #9
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We usually put some a bag or two of ice in the freezer to use on our trip.
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Old 07-07-2016, 03:31 PM   #10
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Quote:
Originally Posted by kitejunky1 View Post
2013 3010DS with the double door Domestic.
Freezers getting cold enough to make ice but won't keep food Frozen...
Kinda defies logic imo.
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