Originally Posted by Mark1
That's the other surprise.We didn't "shop" around.I wish we had, But we stopped in one day at the "Local" dealer,found a unit we liked and bought it.I'm sure had we of shopped around we could of found it THOUSANDS cheaper.but thought we would be treated "Better" being a local Hometown dealer! They just don't care.
X2. "Local" dealer (closest FR dealer, about 60 miles away), asking price, incompetent / slow service. Sounds like nothing has changed in three years. I ended up re-doing or having re-done essentially everything I asked them to fix. Independent service place MUCH better. My thought - the independent depends on service to survive, whereas the dealers make money selling new or used units and see service is an "expense" to be minimized. My conclusion - buy for price, then take to an independent service place for any service I can't do myself. Ask FR to reimburse during warranty period (a risk, but less frustrating than dealing with incompetent dealer service). Suspect there are competent dealer service centers out there - just believe they are rare and hard to identify.