Originally Posted by Steveanddianne
We just picked up our 2860ds and can't figure out how to get the voice guidance to work. We have voice guidance on, all the volumes Set to 80. What happens is the radio is on but when the voice guidance is going to come on, there is silence then the radio comes back on. Thanks
I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances.
I hope you have been able to get the voice prompt audio working since your posting, however, if you have not, this should help get your unit working.
The VX7020A has dedicated navigation sound settings. These can be accessed by pressing the icon with four horizontal lines in the right hand corner of the navigation screen and then go to Settings>Sound. If you refer to sec "4.3.2 Sound Settings" of the Navigation Manual (page 78), you can see there is a "Master" and a "Voice" volume control. It has been determined the default Master volume level of 49% is too low, even when the Voice volume level is 100%. It is recommended to adjust both the Master and Voice volume level to 100%. Then, with music active in the radio or CD mode, run the navigation function with an active route to check for audible voice prompts.
If you have any questions or need further assistance, please call our Technical Services dept at 877-845-8750 M-F 8:00AM to 6:00PM EDT and they will be happy to answer any specific questions you may have.