It's possible that starting the generator applies a ground to the negative side of the meter. If that is the case you would read 12V on both sides when the generator is not running. I think you have a bad meter.
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David, Sherry and our three fur kids, Nicholas, Finnegan and Bentley
2013 Coachmen Encounter 36BH
2014 Honda CR-V/ Blue Ox Patriot II
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