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Old 07-11-2014, 02:28 PM   #11
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The quality is not 'poor' by the standards set by the manufacturer, it is standard. Standard, by the mindset of manufactured obsolescence. The after market industry is huge because of the (cheap) low cost parts put into the units, industry wide. Just like a good wife can be high maintenance, your camping unit to keep her from falling into manufactured obsolescence must have a lot of maintenance and TLC. If you do not have the mindset that you will forever make repairs to your unit, you will be sadly surprised. If you do not have the skills or money to do or pay for repairs, then your love affair with your unit will be short lived. Some times it is best to set her free than live with the heart attack that will come.
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Old 07-11-2014, 02:49 PM   #12
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Brother Les

I agree with your post but it does put an exclamation on the basic point i was trying to make.....

Standards should be set by the marketplace with manufacturers struggling to meet those standards not by the manufacturers.

Don't get me wrong...I think Forest river makes a good product but it is a reflection of the manufacturing driven market. BTW....their service people are EXCELLENT...(can't say enough)

We seem to have sunk to the lowest common denominator on the dealership section of the supply chain with no pressure from consumers who accept this in the marketplace to raise the "standard" of quality and service. In the Automotive market...the consumer sets the standard and the manufacturers fight with each other to meet or exceed.....if they do not deliver...the consumer goes to a dealer/manufacturer who will

I do relaize that there are some RV dealers who deliver outstanding service but it seems to be a common theme that the sales divison is excellent and the service department can be perceived as an after-thought.

And before i am lectured ...I LOVE my Sunseeker and am prepared to deal with things as i have observed them.
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Old 07-11-2014, 03:09 PM   #13
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Sign up for the goshen rally and the techs whom built the unit will gladly fix everything you need right there on the spot.

Last date to register is the 15th of July.
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Old 07-11-2014, 04:12 PM   #14
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This is why I get fatigued participating on forums like this. People's skin are onion skin thin.....the fact we are not face to face causes us to say uncivil things to people we do not even know.......Who cares if someone does not see the value of the Goshen Rally...so what if someone does. We were having a discussion on the industry standards and some people's frustrations with navigating through this and now we get into a urinating match about whose RV is Bigger......really?????
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Old 07-11-2014, 04:17 PM   #15
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Originally Posted by Herk7769 View Post
We do have a long time member here who works at Sunseeker. I am sure he will read this and try to find out what is going on with your warranty claims.
<SNIP>

They are here because they want to be and help (or not) because they want to. While the squeaky wheel may get the grease at the dealership; here it seems to get the reverse effect. "More flies with honey" so to speak.

Having an "ear" at the company is helpful and those who chose to "out" themselves are potentially setting themselves up for abuse; so if you do get a PM or a reply from a rep, remember he or she is not your personal whipping boy. They really are trying to help you.

Herk
X2 what Herk says - I wish every FR Brand had a senior management rep on this board!


(Translation) - Rally - meeting up with the folks you chat with daily on this Forum, play some cornhole, drink some adult beverages, and meet the folks you have come to know on the "net" face to face.

Have meetings, good times, learn a few tricks and tips, see the Amish countryside and maybe get a few good deals at the Flea market or vendor Rally specials

That FR is willing to throw in free maintenance & repair is a bonus and good on them.

Sure I'll spend a week outta my camping year doing this - YMMV.

I think I have come to 2 conclusions:
  1. I have noticed that a lot of the complaints about quality seem to be coming from the , ahem, value-priced brands and model ranges. Nothing wrong with that mind you, just realize that a 30' value priced camper is NOT going to have the same quality or luxerious components as a top-of-the line brand. It is silly to expect so; you DO get what you pay for. This is best illustrated in the FR MH line: Compare a Berkshire to, say, a Georgetown.
  2. IT IS ALL ABOUT THE DEALER! REALLY! If your dealer sold you a POS camper brand new off the lot with a zillion defects , they were NOT doing their job (nor were you- remember that little thing called a PDI?) The dealer SHOULD have inspected your rig and caught all those defects and fixed them before you ever set foot in the unit to look around and say "I want!"
OK, Friday afternoon and it was a contentious day at work so I will get off my soapbox now.
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Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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Old 07-11-2014, 04:21 PM   #16
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Originally Posted by HSVBamaBob View Post
X2 what Herk says - I wish every FR Brand had a senior management rep on this board!



(Translation) - Rally - meeting up with the folks you chat with daily on this Forum, play some cornhole, drink some adult beverages, and meet the folks you have come to know on the "net" face to face.

Have meetings, good times, learn a few tricks and tips, see the Amish countryside and maybe get a few good deals at the Flea market or vendor Rally specials

That FR is willing to throw in free maintenance & repair is a bonus and good on them.

Sure I'll spend a week outta my camping year doing this - YMMV.




I think I have come to 2 conclusions:
  1. I have noticed that a lot of the complaints about quality seem to be coming from the , ahem, value-priced brands and model ranges. Nothing wrong with that mind you, just realize that a 30' value priced camper is NOT going to have the same quality or luxerious components as a top-of-the line brand. It is silly to expect so; you DO get what you pay for. This is best illustrated in the FR MH line: Compare a Berkshire to, say, a Georgetown.
  2. IT IS ALL ABOUT THE DEALER! REALLY! If your dealer sold you a POS camper brand new off the lot with a zillion defects , they were NOT doing their job (nor were you- remember that little thing called a PDI?) The dealer SHOULD have inspected your rig and caught all those defects and fixed them before you ever set foot in the unit to look around and say "I want!"
OK, Friday afternoon and it was a contentious day at work so I will get off my soapbox now.
Bv carmel time?
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Old 07-11-2014, 04:34 PM   #17
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Sign up for the goshen rally and the techs whom built the unit will gladly fix everything you need right there on the spot.

Last date to register is the 15th of July.
is there still room ?
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Old 07-11-2014, 04:37 PM   #18
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is there still room ?
absolutely!
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Old 07-11-2014, 04:40 PM   #19
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C'mon, do we *really* want to get into a tit-for-tat based on the price of FR products? this forum is open to folks with anything from the Berkshire down to the rPods.

BamaBob, example:
Your unit has an MSRP of 44.2K
Les's unit has an MSRP of 41.7K

really?

I AGREE and I've said it MANY times here that an owner's satisfaction with their RV is made or broken by the DEALER. They are your FIRST contact when there are problems and if they don't follow thru, of COURSE the owner is then dissatisfied and instead of blaming the dealer many blame FR.

DO your research before buying! Choose your DEALER wisely, and only AFTER you've done your research.

As far Goshen goes? (shrug) it's for some, and for others not so much. If we didn't have a brand new unit fully covered for two years, and had a problem we'd probably be headed that way in a couple of weeks.

We're not in that position. I do believe it's an AWESOME public relations venue for Forest River. I've even referred to it as Mecca for Forest River owners. And those of us who choose not to go (or don't need to go) should not be discrediting the Rally OR those who choose to go.

Let's just please not sink to "class/price discrimination". Not every one can afford a 5er, and certainly not a MH, but that doesn't mean they have no right to expect quality workmanship. Then there are those who could probably afford a MH but *prefer* something smaller.
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Old 07-11-2014, 04:44 PM   #20
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Quote:
Originally Posted by HSVBamaBob View Post
X2 what Herk says - I wish every FR Brand had a senior management rep on this board!



(Translation) - Rally - meeting up with the folks you chat with daily on this Forum, play some cornhole, drink some adult beverages, and meet the folks you have come to know on the "net" face to face.

Have meetings, good times, learn a few tricks and tips, see the Amish countryside and maybe get a few good deals at the Flea market or vendor Rally specials

That FR is willing to throw in free maintenance & repair is a bonus and good on them.

Sure I'll spend a week outta my camping year doing this - YMMV.




I think I have come to 2 conclusions:
  1. I have noticed that a lot of the complaints about quality seem to be coming from the , ahem, value-priced brands and model ranges. Nothing wrong with that mind you, just realize that a 30' value priced camper is NOT going to have the same quality or luxerious components as a top-of-the line brand. It is silly to expect so; you DO get what you pay for. This is best illustrated in the FR MH line: Compare a Berkshire to, say, a Georgetown.
  2. IT IS ALL ABOUT THE DEALER! REALLY! If your dealer sold you a POS camper brand new off the lot with a zillion defects , they were NOT doing their job (nor were you- remember that little thing called a PDI?) The dealer SHOULD have inspected your rig and caught all those defects and fixed them before you ever set foot in the unit to look around and say "I want!"
OK, Friday afternoon and it was a contentious day at work so I will get off my soapbox now.
the post after "1." is SO wrong. Do we REALLY want those of us who own nicer RVs putting down those who maybe can't afford one of the same price or class?

Do we really want to engage in calling someone else's RV a "POS"?
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If age is a state of mind, and I've lost my mind, I'm AGELESS, right?
Give me 40 acres and I'll turn this rig around:
Flagstaff 5er 2014 8528 IKWS, Platinum Package, Regency Interior "Buffy"
F250 Super Duty 2013 Tuxedo Black "Biff"
Days camped 2014: 30
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