I see the quality issue all over in many different forums. I know about the forums because I had such significant quality issues on my "inexpensive" pop-up. I didn't have an opportunity to do a PDI in-person because of my location (South Korea).
I assumed that it would be similar in quality to my 2007 Starcraft. Big mistake. BIG MISTAKE.
I found these forums because of my problems. I was very noisy. Coachmen did get me the parts I needed, but I still had significant problems. Coachmen doesn't sell my model of trailer anymore and has significantly reduced the number of popups it sells. Market demand or reputation problems? I don't know.
Somerset is apparently dying a slow and painful death because of quality control. The bigger FR brands have depth to sustain them, but a lot of them started as the acquisition of dying companies by FR.
"Just go to Goshen." Why should someone have to drive all the way to Goshen? Why don't dealers make sure they product they are selling is in a saleable condition? This is an industry-wide problem.
It does, however, seem to be getting worse IMO. Search for axle problems if you want an example.
My rant is over. Am I nuts?
Me, Julie, Lil' Barry, Faith, and OSDs, Fang and Treaty
2003 Hyundai Starex (H1), 2012 Coachmen Clipper 126
I don't know when we'll be able to go camping again...