No fix yet. I forgot to mention the slide retracts with no issues, just the issue on extending. Can that rule out the motor going bad?
Thanks for the replys, I did find the slide-out controller but was confused at that point since no lights were lit. Do they only light up with possible error codes when the attempting to extend/retract? I pushed and held down the button on the controller and got a solid red and a solid green. There was no flashing so I'm not sure when I should see the error codes or maybe I don't have any.
Attempt to "re-time" motors:
1. Slide the slide all the way out (pushing out near the rear wardrobe) and held the button for 20-30 seconds. Once again it stops at 4-6 inches on the wardrobe side not the bunk side. There were some sounds near the top by the motor on the side I've been having issues, almost like clicking.
2. Slid the slide in and held the button for 20-30 second.
3. Attempted to slide it out and the same stopping after 4-6 so I ruled out the motor timing issue.
I have an appointment on 8/20 if I don't get it fixed by then. Anxious for any other ideas from you experts