Originally Posted by robhagen
i have a 2017 camper. the tail lights were poorly installed, and need sealing.
my dealer warned about doing repairs myself, for concern of voiding warranty.
the last time i had my BRAND NEW camper in for warranty work, i got charged full price for the repair, after the work was done.
i'm in a quandary here.
Sealing a poorly sealed contact point yourself should not void ANY warranty. Tell them you actually helped them by being proactive in mitigating what could be more extensive moisture damage.
Unless somehow you damaged a component- then it would not be warranty...it would be negligence or an accident.
If some dealer told me that I would laugh in his face, and go elsewhere or fix it myself. Contact the manufacturer and explain the issues with the dealer if they give you static on a warranty repair.
My dealer ordered me a taillamp and shipped it to me to install myself under warranty just this year.