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Old 08-25-2015, 02:47 PM   #1
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Sealy Mattress

Bought or 2014 3010DS with the upgraded sealy mattress, We have slept on it aprox 35 nights, Now its like sleeping in a hole. Has any one had this problem with them. Does any one know how or who to contact about this problem. Any help would be greatly appreciated.
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Old 08-25-2015, 03:09 PM   #2
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If you are still in warranty, get it changed out.
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Old 08-25-2015, 03:31 PM   #3
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We replaced our mattress with a Serta 8" foam mattress in our Keystone and when we bought the new TT we put it in it . best sleeping mattress ever... here's a pic of the tag...
Since it's all foam, if you require a short queen, unzip the cover, remove the mattress and trim the mattress with a electric kitchen knife and put back in zipper cover and tuck the excess cover under at the head of the bed..
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Old 08-25-2015, 03:35 PM   #4
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tag 2
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Old 08-25-2015, 04:03 PM   #5
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The MH is out of its 1 year FR warranty, but i beleive the mattress is a 2 year warranty, Being out of the MH warranty FR can do nothing. I need to get in contact with Sealy. Hopefully they will warrant.
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Old 08-25-2015, 04:23 PM   #6
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I would think the mattress warranty would be longer than a year
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Old 08-25-2015, 09:17 PM   #7
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Serta not Sealy
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Old 08-26-2015, 07:58 AM   #8
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My Mistake.
Serta
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Old 08-27-2015, 07:57 AM   #9
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We bought the upgraded Serta mattress. It was not good. Kept sinking in a hole in the middle. Added a foam topper from Sam's Club and it was better, but still not great. Finally replaced with a foam mattress from Camping World and it is outstanding. It is full queen and I was going to trim the corner to make it rounded like the original. Tried it first and decided there was really no need to trim it. Sticks out a little, but not a problem. One of the best mods we have done to the MH (and we have done a lot!).

This is what we got--currently on sale for a great price:

http://www.campingworld.com/shopping...ss-queen/77909




2012 Forest River Sunseeker 2300 Chevy
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Old 08-27-2015, 11:51 AM   #10
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Serta upgrade the same?

We rented a 2014 Sunseeker last year and found the mattress to be very comfortable. We think it had the upgraded mattress. My question is when we order our new Sunseeker 3050S, probably in December, will it still have the same optional Upgraded Serta mattress as the 2014? Maybe Brian or Joshua would know the answer.
Thanks
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Old 08-27-2015, 12:49 PM   #11
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All Sunseekers will now have the upgraded mattress.
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Old 08-27-2015, 01:12 PM   #12
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The old upgrade was just a eurotop. The new upgrade includes memory foam now.
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Old 08-27-2015, 02:11 PM   #13
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So how can i go about getting this taken care of. It should be under the matterss warranty. When i contacted Serta they directed me back to Forest river, I have sent an email to Mike jankowski. Maybe there is an easier way. Thanks . Kevin
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Old 08-27-2015, 02:14 PM   #14
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If Serta is pointing it back to us and there is no more warranty we can only do so much but our service guys go above and beyond about these things and always figure out a way to help. Call them and see what they can do 574-206-7600.
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Old 08-27-2015, 02:27 PM   #15
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Thank you very much. I will give it a try.
Do you know what the actual warranty for the Serta is ? Everything i have found says 2 years ?
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Old 09-01-2015, 02:34 PM   #16
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Does any one know the actual warranty for the serta mattress?? I have been unable to get a straight answer.
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Old 09-02-2015, 04:14 PM   #17
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Whether it's in an RV or in a house it's still a mattress. I'll check with purchasing tomorrow and find out what the warranty is
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Old 09-02-2015, 06:09 PM   #18
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Talk to your local Mattress Store that carry Serta and maybe they can help you with the warranty and get you a replacement...
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Old 09-03-2015, 07:45 AM   #19
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We also have the upgraded mattress in our 2014 3010 DS and it sags in the middle. Please post when you find out something. Thanks, Chuck.
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Old 09-03-2015, 08:20 AM   #20
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I have sent emails to Mike Jankowski. No reply as of yet. called the number you gave me 574-206-7600, was sent to a voice mail. No name given, still no reply as of yet.
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