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08-25-2015, 02:47 PM
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#1
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Senior Member
Join Date: Feb 2014
Location: Port Orange Fl / Garden City Michigan
Posts: 699
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Sealy Mattress
Bought or 2014 3010DS with the upgraded sealy mattress, We have slept on it aprox 35 nights, Now its like sleeping in a hole. Has any one had this problem with them. Does any one know how or who to contact about this problem. Any help would be greatly appreciated.
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08-25-2015, 03:09 PM
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#2
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Senior Member
Join Date: Feb 2014
Location: Ontario
Posts: 1,173
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If you are still in warranty, get it changed out.
__________________
2014 Forester 3051s
2016 Nissan Pathfinder SL
2012 Sonic toad
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08-25-2015, 03:31 PM
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#3
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Senior Member
Join Date: Aug 2014
Location: Kansas
Posts: 343
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We replaced our mattress with a Serta 8" foam mattress in our Keystone and when we bought the new TT we put it in it . best sleeping mattress ever... here's a pic of the tag...
Since it's all foam, if you require a short queen, unzip the cover, remove the mattress and trim the mattress with a electric kitchen knife and put back in zipper cover and tuck the excess cover under at the head of the bed..
__________________
2015 Rockwood Windjammer 3029W Diamond Package
2014 RAM 2500 Laramie Longhorn 4 x 4
6.4 Hemi 410 HP, 410 Rear Axle
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08-25-2015, 03:35 PM
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#4
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Senior Member
Join Date: Aug 2014
Location: Kansas
Posts: 343
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tag 2
__________________
2015 Rockwood Windjammer 3029W Diamond Package
2014 RAM 2500 Laramie Longhorn 4 x 4
6.4 Hemi 410 HP, 410 Rear Axle
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08-25-2015, 04:03 PM
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#5
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Senior Member
Join Date: Feb 2014
Location: Port Orange Fl / Garden City Michigan
Posts: 699
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The MH is out of its 1 year FR warranty, but i beleive the mattress is a 2 year warranty, Being out of the MH warranty FR can do nothing. I need to get in contact with Sealy. Hopefully they will warrant.
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08-25-2015, 04:23 PM
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#6
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Senior Member
Join Date: Dec 2014
Posts: 1,198
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I would think the mattress warranty would be longer than a year
__________________
2015 sunseeker 3050s. 2007 saturn aura
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08-25-2015, 09:17 PM
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#7
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Commercial Member
Join Date: Nov 2007
Location: Bristol, IN
Posts: 18,878
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Serta not Sealy
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08-26-2015, 07:58 AM
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#8
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Senior Member
Join Date: Feb 2014
Location: Port Orange Fl / Garden City Michigan
Posts: 699
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My Mistake.
Serta
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08-27-2015, 07:57 AM
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#9
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Senior Member
Join Date: Dec 2011
Location: Collinsville, IL
Posts: 830
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We bought the upgraded Serta mattress. It was not good. Kept sinking in a hole in the middle. Added a foam topper from Sam's Club and it was better, but still not great. Finally replaced with a foam mattress from Camping World and it is outstanding. It is full queen and I was going to trim the corner to make it rounded like the original. Tried it first and decided there was really no need to trim it. Sticks out a little, but not a problem. One of the best mods we have done to the MH (and we have done a lot!).
This is what we got--currently on sale for a great price:
http://www.campingworld.com/shopping...ss-queen/77909
2012 Forest River Sunseeker 2300 Chevy
__________________
2012 Forest River Sunseeker 2300 Chevy
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08-27-2015, 11:51 AM
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#10
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Senior Member
Join Date: Nov 2014
Location: Eugene, OR
Posts: 396
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Serta upgrade the same?
We rented a 2014 Sunseeker last year and found the mattress to be very comfortable. We think it had the upgraded mattress. My question is when we order our new Sunseeker 3050S, probably in December, will it still have the same optional Upgraded Serta mattress as the 2014? Maybe Brian or Joshua would know the answer.
Thanks
__________________
Retired and loving it...Can't wait to get back on the road!
2017 Forester 3051S ("Farley")
Born April 18, 2016
Toad: 2014 Honda CR-V AWD
GO DUCKS !!
Jim & Diana (and 3 cats)
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08-27-2015, 12:49 PM
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#11
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Class C Representative
Join Date: Feb 2015
Location: In a van down by the river
Posts: 610
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All Sunseekers will now have the upgraded mattress.
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08-27-2015, 01:12 PM
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#12
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Commercial Member
Join Date: Nov 2007
Location: Bristol, IN
Posts: 18,878
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The old upgrade was just a eurotop. The new upgrade includes memory foam now.
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08-27-2015, 02:11 PM
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#13
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Senior Member
Join Date: Feb 2014
Location: Port Orange Fl / Garden City Michigan
Posts: 699
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So how can i go about getting this taken care of. It should be under the matterss warranty. When i contacted Serta they directed me back to Forest river, I have sent an email to Mike jankowski. Maybe there is an easier way. Thanks . Kevin
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08-27-2015, 02:14 PM
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#14
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Class C Representative
Join Date: Feb 2015
Location: In a van down by the river
Posts: 610
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If Serta is pointing it back to us and there is no more warranty we can only do so much but our service guys go above and beyond about these things and always figure out a way to help. Call them and see what they can do 574-206-7600.
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08-27-2015, 02:27 PM
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#15
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Senior Member
Join Date: Feb 2014
Location: Port Orange Fl / Garden City Michigan
Posts: 699
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Thank you very much. I will give it a try.
Do you know what the actual warranty for the Serta is ? Everything i have found says 2 years ?
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09-01-2015, 02:34 PM
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#16
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Senior Member
Join Date: Feb 2014
Location: Port Orange Fl / Garden City Michigan
Posts: 699
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Does any one know the actual warranty for the serta mattress?? I have been unable to get a straight answer.
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09-02-2015, 04:14 PM
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#17
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Class C Representative
Join Date: Feb 2015
Location: In a van down by the river
Posts: 610
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Whether it's in an RV or in a house it's still a mattress. I'll check with purchasing tomorrow and find out what the warranty is
__________________
PLEASE do not send questions via Profile comments or Private Message, my inbox fills up too quickly. Post questions in the forum as a new thread so that other users can benefit from the answers. Use Private Messages for sensitive information only (VIN, Contact info or things you do not want the public to see).
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09-02-2015, 06:09 PM
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#18
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Senior Member
Join Date: Aug 2014
Location: Kansas
Posts: 343
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Talk to your local Mattress Store that carry Serta and maybe they can help you with the warranty and get you a replacement...
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09-03-2015, 07:45 AM
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#19
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Member
Join Date: May 2014
Posts: 65
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We also have the upgraded mattress in our 2014 3010 DS and it sags in the middle. Please post when you find out something. Thanks, Chuck.
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09-03-2015, 08:20 AM
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#20
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Senior Member
Join Date: Feb 2014
Location: Port Orange Fl / Garden City Michigan
Posts: 699
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I have sent emails to Mike Jankowski. No reply as of yet. called the number you gave me 574-206-7600, was sent to a voice mail. No name given, still no reply as of yet.
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