Originally Posted by mitchpadl
We picked up our sunseeker 2500 last week and it has been raining almost every day - we picked it up in NY and are now in Florida - (warm but still raining a lot), the drain above the driver's door is a pain and i worry about the electronics in the door panel. I am also wondering about the slide squeegees - the ones on top do not totally come out and are kinked in areas when the slides are extended. Not sure if I can/should manually pull them out so they lie flat. To our surprise the unit came with a rear ladder which must be new because all of the previous ones we looked at didn't have it. Without the ladder it would have been difficult to check the slide awnings etc. Also the slide under the dinette doesn't lie flat in the corner - i can see inside the unit. Not sure if this is normal?
Unit drove great (ford) and we have about 8,000 miles to go on this - our first trip.
I agree with you it might even be creating an electric short inside the door and I do not agree with one of the above answers that it would not be covered by the warranty. That way they could redesign whatever and say that it is design fault not covered by warranty. Suppose they would redesign one of the tanks and it would be leaking as a result of hanging it too low than it would be a design fault!!! It would not be dangerous and it is not a material fault. I attach 2 pictures of the old design and new design and from that it is very clear that the designer made a mistake. I think you should complain. The more people complain the more chance we have, they will accept it is their mistake and should make up for it. The person I wrote to was:
April Conner <firstname.lastname@example.org>
and her answer was as follows:
I am sorry, that you are not happy with the sunseeker due to where gutter is located. The Class C warranty rep gave the dealer a way to fix this. However, there is really nothing that I can do since this is how they are designed. In our brochures it states: I have submitted the complaint with the engineering department for future reference, at this time that is all I can do.
"All specifications contained herein are based on the latest product information at time of printing.at any time without notice and assumes no responsibility for any errors in this brochure. LITHO:
Forest River reservesthe right to make changes in colors, materials, equipment and specifications
Forest River Inc.
Motorized Retail Warranty Representative
I do not think this is an answer I expected from a company like Forest River and it disappoints me.
I look forward to hear from you what you get as an answer.
Regarding the slide squeegees I have not yet checked on the top. On the sides it was all right.