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06-12-2015, 06:07 AM
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#1
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Senior Member
Join Date: Aug 2010
Location: Upstate New York
Posts: 160
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Tv's wired incorrectly, dealer will not warranty!
Forest river wired all my 12 Volt TV's on the same circuit,wires too hot to touch. Brought it to Albany RV they said it is not covered under warranty but admitted Forest River miss wired my RV. I purchased an expensive extended warranty to prevent us from paying out-of-pocket. Now we have to contact Forest River directly to try to get this fixed. Not a happy customer.
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06-12-2015, 09:01 PM
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#2
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Senior Member
Join Date: Nov 2013
Posts: 1,947
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That would be my last dealing with that dealer, and I would be telling anybody that would listen about it.
__________________
2016 Chevy Silverado 2500 Duramax
2016 Rockwood 8289WS, Diamond Pkg.
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06-13-2015, 07:15 AM
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#3
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Senior Member
Join Date: Apr 2014
Posts: 299
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There have been numerous complaints about Albany/Orlando RV.
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07-15-2015, 01:07 PM
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#4
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Senior Member
Join Date: Aug 2010
Location: Upstate New York
Posts: 160
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Update: after severe calls and speaking to a supervisor at FR, we got out tv's rewired at Albany RV, they did a nice job and everything works now. We did have to fight to get them to warranty their shotty work at the manufacture. I guess next time I buy I will bring a volt meter to the walk through and test EVERYTHING.
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07-15-2015, 01:16 PM
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#5
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Georgia Rally Coordinator
Join Date: Jun 2015
Location: GA
Posts: 24,297
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Sound like the dealer giving you the run around. How old is your camper? Later RJD
__________________
2020 Shasta Phoenix SPF 27RKSS (sold)
2018 Dodge Ram 2500 6.4 3:73 gearing. Traded 2015 Chevy 2500 6.0, 4:10
Traded 2015 30WRLIKS V-Lite
Days camped 2019 62
Days camped 2020 49 days camped 2021-74 2022-40 days 2023 5 days
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07-15-2015, 01:20 PM
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#6
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Senior Member
Join Date: Aug 2010
Location: Upstate New York
Posts: 160
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2014. And we purchased the extended warranty!!
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07-15-2015, 01:33 PM
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#7
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by Mike001
2014. And we purchased the extended warranty!!
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Why was fr bucking the warranty?
TURBS
08 duramax tuned n modded
2011 32bhok Sabre
2015 camping "11 nights"
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07-15-2015, 01:34 PM
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#8
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Georgia Rally Coordinator
Join Date: Jun 2015
Location: GA
Posts: 24,297
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X2 Was the extended warranty the one from FR?Later RJD
__________________
2020 Shasta Phoenix SPF 27RKSS (sold)
2018 Dodge Ram 2500 6.4 3:73 gearing. Traded 2015 Chevy 2500 6.0, 4:10
Traded 2015 30WRLIKS V-Lite
Days camped 2019 62
Days camped 2020 49 days camped 2021-74 2022-40 days 2023 5 days
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07-18-2015, 07:04 AM
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#9
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Senior Member
Join Date: Aug 2013
Posts: 143
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Quote:
Originally Posted by Mike001
Forest river wired all my 12 Volt TV's on the same circuit,wires too hot to touch. Brought it to Albany RV they said it is not covered under warranty but admitted Forest River miss wired my RV. I purchased an expensive extended warranty to prevent us from paying out-of-pocket. Now we have to contact Forest River directly to try to get this fixed. Not a happy customer.
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How did you ever notice this? Where you running all three tvs at the same time? Did it blow the fuse? Just curious. I too am an Albany rv alum. Bought my 2014 3050s there.
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07-18-2015, 07:17 AM
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#10
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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Quote:
Originally Posted by aceinspp
X2 Was the extended warranty the one from FR?Later RJD
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I don't think F/R offers a EX Warr on Motor Homes! Youroo!! This should/Was (Covered by F/R)!
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07-18-2015, 10:54 AM
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#11
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Wait till next year...
Join Date: Jan 2015
Location: Southern Worcester County
Posts: 1,135
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Extended warranty not offered on motorhomes only towables. I passed on Albany extended warranty, too expensive and I was beyond their onsite service area. Great price on my sunseeker though
__________________
Mary and Me
2015 2650s "Finally" SOLD
2015 Jeep Cherokee Toady
2023 Geo Pro FD19 "Almost there"
2022 Race Car Red HR Long Ford Transit 250 "The Iwish Roamer"
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07-18-2015, 07:21 PM
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#12
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Member
Join Date: May 2015
Location: Albany NY
Posts: 30
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RV one.
Quote:
Originally Posted by Mike001
Forest river wired all my 12 Volt TV's on the same circuit,wires too hot to touch. Brought it to Albany RV they said it is not covered under warranty but admitted Forest River miss wired my RV. I purchased an expensive extended warranty to prevent us from paying out-of-pocket. Now we have to contact Forest River directly to try to get this fixed. Not a happy customer.
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Did you talk to Paul there? Contact the President there, I got a quick response and had my unit repair in a week. Also e-mail the National Service Rep. He's really good and will make sure you get it repair. ( mjankowski@forestriverinc.com ), he is the factory Rep.
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07-20-2015, 02:52 PM
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#13
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Senior Member
Join Date: Aug 2010
Location: Upstate New York
Posts: 160
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I noticed it just running 1 TV.
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