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Old 03-15-2015, 11:07 PM   #11
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Location: Elkhart, IN
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i don't count as a contact from Forest River?

1. We have wiring schematics. If a hand drawn (CW words not mine) schematic was sent it could have been suggested trouble shooting items.

2. FR said an engineer would call who? You or the dealer?

3. Ill walk this down to the electrical engineer. Every time I've needed his help its been a matter of minutes not days. So something doesn't jive.
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Old 03-16-2015, 06:59 AM   #12
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Absolutely you count Mr. Clemens. I was talking about the service rep contact on the FR site. He may have responded to CW and not cc'd me. But of course as of Saturday CW said they have heard nothing. I feel and have always felt that you go way above and beyond what most people in this industry do. As always, I appreciate any attention to this matter you can give.
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Old 03-16-2015, 08:08 AM   #13
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No problem...case in point I had a response from the electrical engineering before I sat down at my desk this morning.

"I am not sure if this is the same unit but service called me last week and the week before that asking about how the wiring is routed for the to the bunk area. I explained that the bunk 120v receptacle is the end receptacle on the circuit. The receptacle before that is in the overhead cabinet the bunk TV is mounted to. What I explained to service is if you have no power at the bunk receptacle perform a continuity test at the receptacle in the bunk TV overhead cabinet because it loops from there. That is as far as I have been involved with such an issue. I am more than happy to help further if needed."
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Old 03-16-2015, 05:31 PM   #14
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Mr. Clemens as always I appreciate your help. I feel CW had a big part to play in this situation. I have always been told that money is the root of all evil, but I believe frustration runs a close second. Thank you again.
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