Originally Posted by jjlavin
I truly love the new Sunseeker my wife and I bought, but recently we had some issues with leaks in the slides. So we need warranty work done (6 months old).
We bought our unit as a good deal from a place around 200 miles away. They beat the deal of our local dealer. So now that it's time for warranty work, you would think any Sunseeker dealer could repair. Nope. Local dealer replied and I quote "Unfortunately right now we are not doing any warranty working on units that we did not sell."
I'm shocked Forest River allows such a practice. What if I moved away 2000 miles? I have to bring the unit back to the purchased dealer? Very disappointed. Anyone else deal with this?
Do not be shocked with that,
when I look for warranty repair one
dealer in CA told me that the city
do not allowed them to repair RV
purchased in other state or other
dealer than dealer in that city.
No COMMENTS on that "city rules"
BTW my experience are, some
manufacturers do not want to pay
warranty repair or pay far less than
rate are, reason for that is evident.
After I talk with factory and suggested
to bring the RV to them for repair
and pay all expenses they told me
"That will cost us to much" and after
they find me service 125 miles far
and repair only part of issues from
the approved list.
Wish you the best ...