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Old 11-20-2012, 03:09 PM   #1
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Forum keeps logging me out

Recently, I keep having to log back into the forum, even if I've been away for only a few hours or less. This was not happening before. I am using Google Chrome with cookies enabled, and it happens even when I haven't deleted cookies, which I will do on occasion (and I do expect to be logged out then).
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Old 11-20-2012, 04:34 PM   #2
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My experience has been that it automatically logs you off somewhere between 1 -2 hours. I haven't noticed any change in this lately.

Dave
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Old 11-20-2012, 08:14 PM   #3
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Might try contacting the help desk and inquiring about this. Might be something simple such as a setting that got changed.

See "Contact Us" in green banner at the botton of the page.
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Old 11-20-2012, 09:44 PM   #4
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Using IE I never get logged off, days weeks, still logged in.
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Old 11-20-2012, 10:05 PM   #5
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This issue may be Chrome specific.

I notice it happens on my banking sites as well. Even though I have not cleared cookies, the bank will not detect that my computer is the same one I always use and asks to "revalidate" my computer. This is my indication that the chrome cookie cache has been flushed.

There may be a Chrome setting that turns that off.
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Old 11-20-2012, 10:15 PM   #6
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Some banking sites will log you out if there is no input for even a few minutes, its a security thing, and thats with IE and probably all browsers so the banking thing is probably not browser specific.
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Old 11-20-2012, 10:25 PM   #7
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Quote:
Originally Posted by Dave_Monica View Post
My experience has been that it automatically logs you off somewhere between 1 -2 hours. I haven't noticed any change in this lately.

Dave
I meant auto log-off after 1 - 2 hours of inactivity.
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Old 11-20-2012, 10:29 PM   #8
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You misunderstood. It is not "logging me out"; it is loosing the cookie that identifies my computer as a "valid log in source."

My bank uses a validated IP address to "pre-clear" the connection.

If the IP address is "not recognized" as a computer I used previously to correctly log on, it adds additional levels of security (questions) on top of the normal username/password.

That information is stored on a cookie in the browser's cookie cache. The web site checks the cache for the "good cookie" it put there the last time I logged in successfully. If not there, it asks the upgraded security questions.
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Old 11-20-2012, 11:13 PM   #9
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Quote:
Originally Posted by dashonthedash View Post
Recently, I keep having to log back into the forum, even if I've been away for only a few hours or less. This was not happening before. I am using Google Chrome with cookies enabled, and it happens even when I haven't deleted cookies, which I will do on occasion (and I do expect to be logged out then).
I was having the exact same issue with IE. I changed to Firefox and the problems went away.
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Old 12-01-2012, 04:03 PM   #10
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The odd thing is, for the past week, it hasn't logged me out, even though I am still using Chrome.
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