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Old 11-13-2010, 01:40 PM   #1
Junior Member
Join Date: May 2008
Posts: 8
Smile Thank you Forest River roof leak repaired

Thank you Forest River
I wish to openly thank the Forest River-Rockwood customer service
Owning a 2008 rockwood 8314SS which developed a water leak from the slide out seal which migrated to the roof and exterior wall of the unit causing the roof to bubble up under the protective rubber roof..I Called their Customer service and taking the unit to Lowery RV Center it was decided the slide out seal was leaking and working with Forest River I was told to return the unit to the factory for repairs.
The factory repaired all of the damage on the unit that was more than I expected since the warranty only states 1-year.
A thank you to Johnathan (Forest River warranty manager)
A thank you to Floyd (service manager)

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Old 11-13-2010, 05:45 PM   #2
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Join Date: Mar 2008
Location: Jacksonville Florida
Posts: 1,263
Grrreat to hear good stories of Forest River standing behind their product, there's so many on this forum that have bad reports, that it makes people wonder about their quality. We love ours, 3 years old now. Randy

/SIGPIC]'08 V-lite Flagstaff 30WRLS
'06 Ram 1500 QC hemi Reese dual cam sway control,
K&N series 77 intake, Hellwig helper spgs. LT tires,
Flowmaster "true duals", 380 h.p., Bilstein shocks
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Old 11-13-2010, 10:01 PM   #3
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Join Date: Sep 2010
Location: Dundalk, Md
Posts: 4
My 08 8313 is in Indiana as we speak getting repairs done. It needs a roof and possible wall replacement. Jonathan has been great and the staff out there has been nothing but professional. Just hope they stand behind their product and it doesn’t cost me any cash out of pocket for the repairs outside of me dropping and picking the unit up.
2008 Rockwood 8313
2008 F250 4x4 lariat
Dundalk, Maryland
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Old 11-13-2010, 10:39 PM   #4
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Join Date: Jul 2009
Location: Elk Grove, CA.
Posts: 249
Glad to hear the Forest River stepped up to the plate to handle your problems.

2008 GMC Duramx-2500HD 4x4 CrewCab
52 Gallon Titan Fuel Tank
Reese18K Signature Series 5th Wheel Hitch With Slider #30085
2010 Wildcat 28RKBS (West Coast Model)
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Old 11-14-2010, 07:10 AM   #5
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Join Date: Mar 2010
Location: Moose Jaw, Saskatchewan
Posts: 2,372
Nice to see what can happen when one works with FR. Guess that makes you one happy camper.. (pun intended)

John & Deb
2011 F250 Lariat FX4 Crew Cab 6.2
2011 Flagstaff V-Lite 30WRLS
Days Camped 2013: 16 2014: 5 2015: 3
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