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Old 07-31-2018, 05:02 PM   #1
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Trouble logging on

When on cell service only I canít log on to the forum via the FRF app. Using Verizon.

I can log on via the web page.

Any suggestions?
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Old 08-02-2018, 04:13 PM   #2
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When on cell service only I canít log on to the forum via the FRF app. Using Verizon.

I can log on via the web page.

Any suggestions?
What kind of phone operating system are you using (Apple, android, etc)
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Old 08-02-2018, 04:34 PM   #3
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What kind of phone operating system are you using (Apple, android, etc)
Apple iPhone 6+.

Currently iOS 11.4.1
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Old 08-02-2018, 04:36 PM   #4
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Ok, that will be outside my personal expertise. Let me see if I can get you help.
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Old 08-02-2018, 05:30 PM   #5
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Thank you.

If anyone asks, I did reset my network permissions but that didn’t help.
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Old 08-03-2018, 01:22 PM   #6
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You might try deleting the app and reinstalling.
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Old 08-03-2018, 04:36 PM   #7
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You might try deleting the app and reinstalling.
OK, I will do that.
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Old 08-05-2018, 07:49 PM   #8
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OK, I will do that.
Regret to report that reinstalling the FRF app did not resolve my issue.
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Old 08-09-2018, 10:41 AM   #9
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Bobby, has this been resolved yet, or are you still having problems. If the latter, I need to find some tech support/answers.
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Old 08-09-2018, 11:19 AM   #10
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Bobby, has this been resolved yet, or are you still having problems. If the latter, I need to find some tech support/answers.
Thanks for asking.

No. Reinstalling the app did not help.

To review, the problem only occurs when using Verizon cell service when not in my house.

It works fine when on WiFi at home and if I recall correctly, on WiFi elsewhere.
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