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Old 11-17-2011, 06:22 PM   #1
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When I receive an email from forum subscription

For some reason when I get any emails from the forum about new messages in my subscribed list none of the links are blue underlined links in the email?

I may have turned off something here but unable to find in my account where it may be to turn html links back on in emails.

Hope someone can help.
Thanks
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Old 11-17-2011, 06:24 PM   #2
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same here- hopefully someone can help
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Old 11-17-2011, 09:31 PM   #3
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I'm not sure, but it may not be the forum causing that. Where I work all emails are forced into "plain text" mode with no HTML, no active links, no rich text.
Perhaps the program you are using (outlook, outlook express, thunderbird, webmail) is doing something similar and might have a setting that needs adjusted.
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Old 11-17-2011, 11:31 PM   #4
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Quote:
Originally Posted by Ovair View Post
I'm not sure, but it may not be the forum causing that. Where I work all emails are forced into "plain text" mode with no HTML, no active links, no rich text.
Perhaps the program you are using (outlook, outlook express, thunderbird, webmail) is doing something similar and might have a setting that needs adjusted.
MS Outlook works fine with all my other URL link emails except the ones from here. Very weird.
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Old 11-18-2011, 07:55 AM   #5
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hmmm..
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Old 11-18-2011, 11:28 AM   #6
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Here is my plain text email from here.
Notice it is not blue or underlined like my others.
I also checked to my security to see if the website was restricted in any way and it wasn't. I have no restrictioned websites.
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Old 11-18-2011, 12:06 PM   #7
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This is a problem at our end. Here's what happened: a couple of weeks ago we switched our mail service to a new company (supposed to be an improvement....) but we are finding that for some members, (primarily Outlook 2007 users and hotmail customers) links are either malformed or aren't active. We're working with the vendor to solve this issue, but it has been slow going. Thanks for your continued patience.
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Old 11-18-2011, 12:49 PM   #8
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Originally Posted by Janet H View Post
This is a problem at our end. Here's what happened: a couple of weeks ago we switched our mail service to a new company (supposed to be an improvement....) but we are finding that for some members, (primarily Outlook 2007 users and hotmail customers) links are either malformed or aren't active. We're working with the vendor to solve this issue, but it has been slow going. Thanks for your continued patience.

Thank you Janet for the information. Now we will hopefully wait for the solution.
Thanks
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Old 11-18-2011, 03:22 PM   #9
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thanks! I have outlook 2007 , been meaning to upgrade, I will have the IT department (DW) look into this for me
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