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Old 07-24-2014, 10:11 AM   #11
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Originally Posted by LindyLu View Post
Just wondering why certain threads are shut down including one that was just shut down after posting complaints about a Forest River product or pursuing a lemon law suit. Shouldn't we as owners of defective products be allowed to share, especially if this forum in no way, shape, or form issues connected to forest river, Inc??
Most of the time, once the discussion turns into legal arguments/advice, then it's outside the purpose of these forums.

We have had many members who try to use the forums as a pulpit to embarrass or drive business away from dealers/manufacturers. Some do have legitimate complaints, and some are not so legitimate (competitors or such). As in any web based discussion group, do you "REALLY" know who it is on the other end of the keyboard.

A newbie signing up on the forums and instantly starts telling everybody to stay away from x dealer or x product isn't going to have nearly the credibility as a longer term member who the community knows. How does anybody know if they are just "trolls" or real people with problems?

Another thing with dealer/manufacturer public complaints: Is if/when it goes to litigation, there is almost always some type of confidentiality/non- disparagement agreement at the end...which states that the public complaint or anything publically posted must be taken down. We have had several members of late come back and go thru a recant trying to get us to now remove all of their comments and posts as per their agreement settlement. Well people, that doesn't work. Once you open Pandora's box, you can't close it.....so the site team will do it's best to make sure the genie doesn't get let out of the bottle to begin with.

Hope this helps everyone and their understanding of the following guidelines:

Dealer/Vendor and Customer Disputes: This forum is not intended to be a mechanism for people to vent frustrations about vendors or sales from private parties. Please settle your differences with sellers, manufacturers and dealers through the long-established legal or arbitration systems or the Better Business Bureau but not through our community.

  • Do not post the same discussion topic more than once or in several areas of the forum.
  • Do not take every opportunity to express your disagreement, incite argument, insult each other, or fan flames. Voice your opinion respectfully and then let it go.
  • Trolling and cyberstalking are NOT allowed and are grounds for account restriction or banishment. Trolling on this board includes posting controversial and often irrelevant or off-topic messages with the intention of (or anticipated result of) baiting other users into an emotional response or to generally disrupt normal, harmonious on-topic discussion, especially when a pattern of such posting is apparent.
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Old 07-24-2014, 10:40 AM   #12
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Good wrap up from wmtire.
In simple terms, I try to treat the members of this forum like a group of friends sitting around the camp fire, fav drink in hand, cool evening, after a fun day of RV activities. Share your stories. I like to hear them. We learn from them. Disagree politely like you would if the member was sitting next to you. Sometimes, when someone says something dumb, we would bite our tongues to keep the peace around the fire. And, as moderators, we have to sometimes ask folks around the campfire to tone it down. Profanity, anger, sniping is not welcome among friends at the frf campfire. Enjoy the warmth and knowledge that is Forest River Forums.
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Old 09-08-2014, 08:09 PM   #13
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Quote:
Originally Posted by wmtire View Post
Most of the time, once the discussion turns into legal arguments/advice, then it's outside the purpose of these forums.

We have had many members who try to use the forums as a pulpit to embarrass or drive business away from dealers/manufacturers. Some do have legitimate complaints, and some are not so legitimate (competitors or such). As in any web based discussion group, do you "REALLY" know who it is on the other end of the keyboard.

A newbie signing up on the forums and instantly starts telling everybody to stay away from x dealer or x product isn't going to have nearly the credibility as a longer term member who the community knows. How does anybody know if they are just "trolls" or real people with problems?

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Old 09-08-2014, 08:11 PM   #14
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Well, I did not finish what I wanted to say.....this is the reason I would like to see real names and not made up names.


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Old 09-08-2014, 08:25 PM   #15
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Originally Posted by keith_h View Post
Lemon Laws are a civil legal settlement in most states. Having been through one for a car that settlement included a confidentiality/anti-disparagement clause. According to my attorney this is very common. By allowing the post the forum opens the OP to the possibility of violating any future settlement. They also then need to be involved to ensure any offending posts are deleted. If this was just a vent I think it would have been something different. As soon as legal action was brought up that changed. I have no involvement with the forums but just my two cents.
Keith is 100% right on...
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Old 09-08-2014, 08:47 PM   #16
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Here is a good example of what violating that clause can do to:

Adam Sandler Wins Dispute Against Nanny (Exclusive) - Hollywood Reporter

When the site team see the thread start talking about the legal system, attorney, lawsuits, etc.......then it's time to shut it down....which will actually save the OP from themselves later on down the road.
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Old 09-08-2014, 08:52 PM   #17
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In business jurisprudence the legal theorists tell all business owners and personal that anytime a client makes the statement "I will get a lawyer or my lawyer will contact you" they must stop all commutations with that person and refer them to their legal department for any and all further commutations about the matter being contested. Also any public discussions of the matter can and may be the subject of legal actions to, or, and from both parities and to the forum (letters to editor, open letters to other customers, public degrading or belittlement) in witch said discussion took place.
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