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Old 11-08-2013, 06:47 PM   #11
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Pa. does things a bit different from other states when it comes to registering a trailer or motor vehicle. I lived in New York state for 39 years before moving to Pennsy. There were DMVs in almost every town in NY state. A few days after I moved to Pennsy, I went to the county courthouse to find the DMV. I asked the receptionist where the DMV was so I could register my car. She said "Go down the street to the AAA and the notary there can help you." So, being a good soldier, I went down to the AAA. Upon entering the receptionist asked, "Hi, what can I help you with?" I ask her if I could register my car here. She said "No problem, step over to this counter." I couldn't believe it...registering a car at a Triple A. Welcome to Pennsy.

I bought a new RV this September. I received the registration and tags about 2 weeks later, but the dealer had issued a temporary plate and registration so I could take my new RV home. I live a rural part of Pennsy (north-central) and there's no DMV offices nearby (the closest is about 60 miles away.) My dealer, who was also out of state (N.Y.), sent my paperwork to a Pa. notary who processed it and then sent it to Harrisburg. Then the Harrisburg DMV sent me the registration and tags.

I would think your dealer could tell you the name of the notary or company they used to process the paperwork. If that "company" said they sent your paperwork directly to the DMV and the DMV has no record of it, then someone (the company or DMV) screwed something up or lost it...or the dealer never sent it to that company to begin with.

I would start with a call to the dealership owner. If you can't get any reasonable answer from the owner about the company that handles their paperwork or why it's taking so long to get your registration, tell him you have no choice but to contact the State Attorney General offices of both Pa. and NJ and file a complaint. That's the last agency any business owner wants to hear from (other than the IRS). Either the owner will then take you a little more seriously or he'll get really upset. But at this point, what have you got to loose? And be sure to document times and dates of phone calls, names of who you contacted and statements of what was discussed concerning your missing paperwork. Documentation is perhaps the best weapon you'll have in a dispute such as yours.

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Old 11-08-2013, 07:25 PM   #12
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Could the dealer have a cash flow problem? We had a car dealer here that was holding back to pay GM for his auto sales because he was short on cash. He would wait for a sale on car #2 and #3 to pay off the sale of car #1 to GM finance. As a result his paper work would be delayed ( robbing Peter to pay Paul). He did go to prison! Could this be happening with your dealer?

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Old 11-08-2013, 07:56 PM   #13
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If it weren't new then this might be kinda normal. I would keep in touch with dealer, carry my purchase agreement, take note of dates and times and enjoy my trailer. Chances are...the police would not give you any trouble over this.
My trailer, three years old, had only been tagged one time when we bought it. ?? 30k and didn't buy tags for it.
You might contact your lender(assuming you have one) they have lots of power.
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Old 11-08-2013, 07:56 PM   #14
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Adding to what eland said about money. Dealers often have their inventory on a floor plan loan with one or more banks. The banks hold the Certificate of Origin as collateral. After the sale the dealer juggles money and waits for the Certificate to be sent from the bank. I might think that is what the dealer is doing when he says he has to hear from the company processing the paper work. Not wanting to scare you but it took over a year on a Wisconsin boat purchase to get my Certificate so I could title it in Illinois. The bank lost it and my fighting with them finally got a duplicate from the manufacturer. About 30 months after new purchase the original lost certificate was mailed to me from the bank. Guess they finally cleaned their vault.
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Old 11-08-2013, 08:11 PM   #15
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Not all states do it the same way. It's been almost 4 weeks for my new trailer and that is typical.
There isn't a bank or other financial institute involved to potentially cause a delay in my case. So, if I don't have them by the end of November then I will be hounding someone.
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Old 11-08-2013, 08:53 PM   #16
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I live in MD but the dealer where I bought our Flagstaff is in PA. Ok, he's just across the Mason-Dixon line, but they STILL did ALL of the MD MVA work (We call it the Motor Vehicle Administration - just to be different). They collected the 6% MD tax, all title and document fees, etc., and one of their reps took care of visiting the local MVA. I had my permanent tag for the TT within 2-3 weeks.

I'd be hounding the dealer for the registration. However, I would also be checking my bill of sale to see if the dealer nicked me for all the necessary fees to get the tags. I would make one call with a follow-up call the next week and a reminder that a call to the Attorney General's Office of that state would be forthcoming if my tags/paperwork weren't received within a specified amount of time. Amazing what can happen if you get the Attorney General's Office involved.


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Old 11-09-2013, 03:53 PM   #17
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Hello from Gettysburg! Keep on top of the dealer and talk to the police. From your description it sounds similar to a problem I had with a used car purchase from a 2nd hand lot. My temp plate was about to expire and the dealer kept telling me Penndot was the problem, and of course Penndot said they didn't have it. I talked to a PA Trooper who had a Vehicle Fraud Investigator call me. To shorten the story, Penndot requires submission within (I think) 14 days. My dealer sat on it about a month and then rather than doing it themself used a "Courier Service" to submit the paperwork. When a courier is used, Penndot will ONLY provide the new registration to the courier. They will not mail it to the owner or dealer. After the dealer had a visit from the State Trooper I received my registration in short order.
I think 7 weeks is WAY TOO long! Good luck!
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Old 11-09-2013, 04:48 PM   #18
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I would be concerned and agree with the previous posts that you need to start with the dealer but I would want specifics as to when it was sent in, was the check cashed and the like. If they will be doing any warranty work then be nice but firm... Good luck!
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Old 11-09-2013, 05:25 PM   #19
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I live in Pa and I bought my trailer in wv and I didn't have any problems .I would contact AAA or Good Sams
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Old 11-11-2013, 03:40 PM   #20
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That is way to long! Does the dealer have the sales tax that should be paid to PA? I would jump up and down. If you live in NE PA, anywere in NJ is not to far, I would go and get the paper work from the dealer and do it myself. Something is not right. How long where the temp paper plates good for? Good Luck

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