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Old 08-08-2016, 01:13 PM   #11
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.....So finally my questions - ....is having a dealer nearby a very important aspect of owning one of these things? ....
You're making an assumption that once the sale has been made that the "dealer" local or not will be concerned about your trailer and even if they were how competent or in most cases incompetent is the service department. Either and or both of these assumptions will usually get you pretty upset in the long run.

My experience with 4 different RV's is to never count on the dealer after the sale.

I either fix it myself or use a mobile service guy for the bigger stuff and he works with me on the extended warranty stuff.

P.S. Spend 3-4 hours doing the PDI and do not take possession of the trailer until all items are correct even if you have to walk away.
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Old 08-08-2016, 01:17 PM   #12
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Exclamation Between a Rock and Dollars!

We purchased a 2015, Micro Lite 19fd. We love it, how ever our local dealer wanted $21,000.00.
I googled the model number and found a dealer in Dallas Texas 5oo miles north. They listed it for $14,000.00 same unit makes no sense. So we drove to Dallas! Buying local isn't always best, and when it comes to warranty work your local dealer will honor the factory anyway.

Funny thing I learned was MSRP is so blown out of proportion, if you want to know what your unit is worth, when you leave the lot you have to look at wholesale prices. I learned my great deal 12 month later is only worth $10,500.00 trade in value. I am so glad I didn't pay $21,000.00

I hope this helps.

Michael
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Old 08-08-2016, 01:52 PM   #13
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Thanks for all the responses! I am usually a "fix it myself" sort of guy, however I am concerned more about the larger stuff, like structural issues, slide-out issues, etc. I am not prepared to deal with those. I think I will go for the cheapest price I can find. I have had warranty work done on cars and stuff before and DKRITTER is correct, they leave a lot to be desired.

I was just shocked to read that dealers can pick and choose over their service like this. With a car, if you drive to a Chevy dealer they will fix your car. Doesn't matter where you got it from, it's either a Chevy or not. Too bad the trailer industry doesn't operate the same way. I mean warranty work is warranty work right? Don't they get reimbursed the same by FR if it's a local purchase or not? Why should the dealer even care?
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Old 08-08-2016, 01:54 PM   #14
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When it comes to warranty. I was so disappointed with dealer I purchased from I wouldn't go there again if I broke down. In front of the dealership. I went to my local campers world and they were more than happy to do warranty work for me luckily i only needed some minor fixes. I know I'm I. The minority here but my experience with campers world has been very good
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Old 08-08-2016, 02:11 PM   #15
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When it comes to warranty. I was so disappointed with dealer I purchased from I wouldn't go there again if I broke down. In front of the dealership. I went to my local campers world and they were more than happy to do warranty work for me luckily i only needed some minor fixes. I know I'm I. The minority here but my experience with campers world has been very good
You are definitely in the minority group...
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Old 08-08-2016, 02:15 PM   #16
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When it comes to warranty. I was so disappointed with dealer I purchased from I wouldn't go there again if I broke down. In front of the dealership. I went to my local campers world and they were more than happy to do warranty work for me luckily i only needed some minor fixes. I know I'm I. The minority here but my experience with campers world has been very good

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You are definitely in the minority group...

I spoke to a couple of people in the service dept at CW up the road from us about having them install something for me once. I hate to say this but I don't think collectively the IQ of that department would go into 3 figures.
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Old 08-08-2016, 02:18 PM   #17
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You really need to ask yourself is your closest dealer really going to take care of you when needed?

You mentioned you went there.
What was your impression?
How much time did you spend there?
Did you visit their service/parts departments?
Have you talked with any other owners who purchased there?

You need to ask yourself... when you are staring in the eye of a major warranty event, is this the place that will go above and beyond to make it right?

If the answer is anything other than a resounding yes, go elsewhere and save yourself a bunch of money. Use it to travel wherever necessary to get whatever work might be needed.
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Old 08-08-2016, 02:29 PM   #18
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Rockwood

Do yourself a favor and get a quote form Wanarv.
I did and it was over 10% less than where else. They put me up at the campgrounds to trouble shoot everything for a few days, made a list of stuff to fix,gave them the list and they fixed everything while we ate lunch!!!!
When we got back to Florida we filled out the paperwork where we picked our local dealer for any future maintenance work. (Didn't have any problems).
So who you buy from makes no difference.
I am just trying to help you save some money and not get lied too.
Mort
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Old 08-08-2016, 02:38 PM   #19
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I bought from my closest dealer. Their service was terrible. I never went back. We travel a lot. If the trailer would have had an issue on one of our trips we would have been a long ways off anyway. I'll buy out next one anywhere there's a great deal. If the local can't compete too bad for them..
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Old 08-08-2016, 02:41 PM   #20
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Do yourself a favor and get a quote form Wanarv.
I did and it was over 10% less than where else. They put me up at the campgrounds to trouble shoot everything for a few days, made a list of stuff to fix,gave them the list and they fixed everything while we ate lunch!!!!
When we got back to Florida we filled out the paperwork where we picked our local dealer for any future maintenance work. (Didn't have any problems).
So who you buy from makes no difference.
I am just trying to help you save some money and not get lied too.
Mort
wI am just trying to help you save some money and not get lied too.
wow, wow, you posted this: who do you think is making a lie, that's pretty strong words. You might have been a lucky person, but FR can not make dealer do warranty work on a unit that was not bought from them. What would a member gain by telling any OP a lie?...
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