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Old 08-14-2016, 10:07 AM   #51
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Warranty work is not free part of the cost of the unit to the buyer is to cover problems. The dealer has agreed with the MFG to do warranty work in exchange for the right to carry that brand. In my neck of the woods it is responsibility of the local dealer to gain the respect of the buyers by offering a fair deal and good workmanship not the other way around.
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Old 08-14-2016, 10:57 AM   #52
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Let's put this in a little bit of perspective ..... I retired after 30 years at a New car dealership, half of those years in the service/parts side. Now let's say you drove a 100 miles to save a few dollars on a new vehicle, thus letting the profit of the sale to that dealer .... but now you come back to the local dealer to get the free (warranty) work. You haven't spent any money with them (oil change, tune up, etc.) but you expect for them to tend your needs ahead of their regular 'paying' customers, as if you're the only person needing work done.
When warranty or recall service is performed the manufacturer pays the dealer at the wholesale cost and not the retail rate. Sometimes warranty only pays half the retail rate. It's a private business there to make money, .... not a government subsidy program. Do business locally and earn their respect. It might cost a little more but the return is worth it.
I totally agree with you,,, when it comes to car buying !!!
RV buying,,, not so sure ??/ RV prices very sooo much ???
And there is no comparison between Auto dealers & RV dealers !!!
It would be Great if RV dealers offered the same type of service as auto dealers do !!! But they do not !!!
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Old 08-14-2016, 03:16 PM   #53
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I totally agree with you,,, when it comes to car buying !!!
RV buying,,, not so sure ??/ RV prices very sooo much ???
And there is no comparison between Auto dealers & RV dealers !!!
It would be Great if RV dealers offered the same type of service as auto dealers do !!! But they do not !!!
Seems true, but so very short-sighted. I guess they never heard the old saying, "I lose money on every sale, but I make it up in VOLUME."
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Old 08-14-2016, 10:18 PM   #54
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I have a solution : it's very simple.
Don't Buy New! Don't Buy New! Don't Buy New!
and before you say it yes you can get EXACTLY what you want in a used trailer or 5er or MH .

How You Ask?
It's called the internet & I'm pretty sure you've all heard of it. Start surfing the net. My wife & I bought a 37 foot TT 2 years old in excellent condition. Have we had problems? Of course but nothing major & nothing we couldn't fix ourselves. We also got an "after market warranty" which we bought for major appliances etc.
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Old 08-14-2016, 11:26 PM   #55
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Originally Posted by wuffwuff " Do business locally and earn their respect."


Is this the same as dealer should earn my respect? It's getting late here in the east.

Also I have a great local dealer and have not needed anything major during my first year. However when I may need them are they going to put me at
the back of the list in favor of the ones that paid 40, 60, 80 thousand over
what I paid? Probably so!!
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Old 08-15-2016, 01:54 AM   #56
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Originally Posted by wuffwuff " Do business locally and earn their respect."


Is this the same as dealer should earn my respect? It's getting late here in the east.

Also I have a great local dealer and have not needed anything major during my first year. However when I may need them are they going to put me at
the back of the list in favor of the ones that paid 40, 60, 80 thousand over
what I paid? Probably so!!
I purchased my last 2 campers from the same large dealer. I stop in for cleaning supplies at least once ever 2 months. They also get any work I cannot do myself.
At the end of June I called and asked if they could look at my 5er and was told to bring it in. When I arrived they said they would need 30 - 45 minutes to find the problem. Someone's TT was pulled from a bay and my 5er was taken in. Was told of the findings and to go take a long lunch, they would have it ready by 5:30 PM. I arrived at 4:45 and at 5:05 my 5er was done and the TT put back into the bay. I also get 15% off labor. It is not the price originally paid but just knowing a loyal customer.
A 2300 mile round trip to a different dealer could have saved me $2500 + tax. Not worth it at all.
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Old 08-15-2016, 02:02 AM   #57
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I purchased my last 2 campers from the same large dealer. I stop in for cleaning supplies at least once ever 2 months. They also get any work I cannot do myself.
At the end of June I called and asked if they could look at my 5er and was told to bring it in. When I arrived they said they would need 30 - 45 minutes to find the problem. Someone's TT was pulled from a bay and my 5er was taken in. Was told of the findings and to go take a long lunch, they would have it ready by 5:30 PM. I arrived at 4:45 and at 5:05 my 5er was done and the TT put back into the bay. I also get 15% off labor. It is not the price originally paid but just knowing a loyal customer.
A 2300 mile round trip to a different dealer could have saved me $2500 + tax. Not worth it at all.
So YOU'RE the guy causing the rest of us to have to wait 5 weeks for our TT's!
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Old 08-15-2016, 07:41 AM   #58
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We should also be able to save a couple of bucks by buying last years model !!!
Dealers love to get those off there lots !!!
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Old 08-15-2016, 08:23 AM   #59
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So YOU'RE the guy causing the rest of us to have to wait 5 weeks for our TT's!
I'm far from the only one but someone was put day behind. The service manager knew I just came home and had no plans for 3 weeks. He knows I drive past 2 other shops over 42 miles.
I also told him when I was shutting down for the summer and he kept it 5 weeks when it could have been done in 2.
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Old 08-22-2016, 12:46 PM   #60
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In response to: "Don't Buy new!", I would normally agree with this approach unless money were no object. However we ARE on a budget and primarily our issue is the floorplans with a murphy bed, bunk beds and slide out are relatively new. Even on the 2504s, there are some changes which we feel are absolutely critical, such as widening the bunks in the newer models over the older ones. It's difficult when prior year deficiencies are corrected for in later model years. I am sure there will always be "new" deficiencies that come up, however some are worse than others. Trade-offs I guess - You just have to weigh how much those changes are "worth".
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