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Old 06-24-2019, 06:12 PM   #1
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Brand new camper-LEAK!

We have had our camper 2 weeks.....brand new...havenít even gone out yet....went to storage to drop off supplies.....small water marks at the top where wall meets roof. Called Camping World (where we bought it)...they want us to bring it in. Our old camper was 12 yrs old and never leaked! Will they fix it so it will be ok for many years to come? What about the water stains on the wall?! Whoís going to want to buy it from us in a few years time showing evidence of water leak? Does anyone have advice or experience? Thank you.
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Old 06-24-2019, 06:24 PM   #2
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First, you need to post make and model of RV, since you have none of that information listed in your profile.
Second, please post pics of affected areas.
Third, if it's still under warranty, you may want to have an independent RV shop or mobile RV technician do the work, instead of CW. You just have to get pre-approval from FR and be willing to be reimbursed.
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Old 06-24-2019, 06:28 PM   #3
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Sorry! Itís a Wolf pup 18to...2019. We did take pix, but only from inside as we were at storage and didnít have a ladder to get up top. We have an apt. with CW on Monday but will contact FR first I guess. Thank you!
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Old 06-24-2019, 06:34 PM   #4
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Quote:
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Sorry! Itís a Wolf pup 18to...2019. We did take pix, but only from inside as we were at storage and didnít have a ladder to get up top. We have an apt. with CW on Monday but will contact FR first I guess. Thank you!
Ok calm down, it's too early to over react. Wait and see what CW says or does, show them the water stains and let them go from there. You bought it there so give them a chance to fix it before calling mom and dad in Indiana.
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Old 06-24-2019, 06:47 PM   #5
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Right to the right of door over window, foot of bed......Click image for larger version

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Old 06-24-2019, 07:58 PM   #6
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Have you ever inspected the roof caulking? Since a 2018 model was probably built in 2017, the caulking is already 2 years old and could have cracks. My 2016 was only a years old and had leaks like yours, due to cracked roof caulk.
You should be inspecting it at least every 6 months.
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Old 06-24-2019, 08:25 PM   #7
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We had not checked anything on it as we had just purchased in the last two weeks brand new from Camping World. We expected it would be checked by them as they were selling it to us as new.
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Old 06-24-2019, 11:04 PM   #8
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We had not checked anything on it as we had just purchased in the last two weeks brand new from Camping World. We expected it would be checked by them as they were selling it to us as new.
Unfortunately many CWs have a bad reputation, especially regarding service departments.
Did you inspect the roof when you did the PDI/walkthrough?
I made the dealer get me a ladder so I could could inspect it.
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Old 06-25-2019, 06:59 AM   #9
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We saw the camper when we agreed to buy it and there were 2 small things which we pointed out to sales and he said they would fix it. It never dawned on us there would be something structural....this is our third camper, but first brand new one. CW is pretty far from us, so I think today I will call FR and see if they recommend someone closer for this. I am pretty disappointed. Our last camper was a FR Surveyor and it was really great.
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Old 06-25-2019, 07:36 AM   #10
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Thats a bummer that you get to start off in a new camper with a bad taste in your mouth. The good news is you found it early. But I completely get why you are dismayed. Its brand new, shouldnt be any water leaks. Go online, Amazon usually has it at a good price, and get some Eternabond tape. Many RVers apply Eternabond tape, as the first thing they do when they get the new camper, to all of the roof seams, around all vents/openings, etc as a precaution to prevent such leaks. Good luck with Camping World, some people have had positive experiences with their service, many have not. If it were my camper, even after it gets fixed, I'd apply the Eternabond because its an awesome product, easy to use, and I have never seen anyone with a leak after applying it. Below you will find a video that should answer all of your questions about it, how to apply it, what it looks like, etc

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