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Old 05-29-2015, 03:22 PM   #1
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Camping World - changing prices

Well, that was weird. I just went to order some Handi-hoses from Camping World. Mostly because they currently/supposedly have the 10' "utility hose" in stock that I can't find anywhere else.

So, follow me here- it's a rambling story.

I started online:
  • Checkout page estimated shipping at $14.00
  • Checkout page offered a $5.00 discount
  • Checkout page had a box for me to enter my Good Sam membership # to check for discounts
    • My membership is expired, so I went and renewed that first on the Good Sam site

Back on the checkout page, I tried entering my (now renewed) membership # and it gave me a message that said, "Can't verify your membership. Try later or call us." (In hindsight, there are no actual discounts for the items I was ordering and this was all a glorious waste of time.)

I called them. He took my membership number, found me, and accepted all of the details of my order (items, coupon code, credit card and shipping). When he gave me the total, it was $2 more than the same online.

Turns out shipping was $2 more on the phone than online. I questioned it and he said, "I'm just reading from the screen." In a moment of brilliant cheapness, I told him to cancel the order and I'd simply place it online to save $2. So he did. And I did.

And then it only charged me $10 for shipping.

When it was all said and done, I was charged $6 less online than the same order placed on the phone due to cost differences in shipping.
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Old 05-29-2015, 03:23 PM   #2
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Now, the insane part to all of this is - he said their warehouses are about a week behind in shipping stuff out. I'm very nervous that my hoses won't make it here before we leave.
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Old 05-29-2015, 03:33 PM   #3
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So, how does he notify the warehouse on the order?.........Pony Express...costs money to feed the horses. Good for you.
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Old 05-29-2015, 03:58 PM   #4
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Typical. I'm not at all a fan of CW and Good Sam's.

For the few dealings I had with CW more than half were just snafu'd. "in stock" items turning out to be 3 month long backorders. Don't even ask me about the insurance quotes..

My last straw with CW... I ordered the full rear mud flap at the "internet special" price. Five days later I received a call where they informed me that they really couldn't sell it for that price. I could pay an additional $45 or cancel my order.

Needless to say.. I chose the later and let my memberships lapse.
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Old 05-29-2015, 04:06 PM   #5
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I find that most of what I need can be had on Amazon for less and often ships for free.
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Old 05-29-2015, 04:16 PM   #6
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Quote:
Originally Posted by ependydad View Post
Now, the insane part to all of this is - he said their warehouses are about a week behind in shipping stuff out. I'm very nervous that my hoses won't make it here before we leave.
None of this surprises me. Several years ago I wanted to place an order for a couple different things. CW had a great price on one, an average price on another, and a horrible price on a different one. Called them to see if they would match other vendors NON-sale price...big NO on that one.

I ended up only ordering the one item from CW.

Other items arrive from other vendors, nothing from CW. Call them, they cannot find order, suggest I order it again...mind you I had my receipt and order number. 2 weeks go by, be notification of shipping from UPS - then 3 days later they actually ship it.

Item arrives broken.
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Old 05-29-2015, 04:19 PM   #7
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I typically avoid Camping World. I find their prices higher than I can find on Amazon and long ship times make me ship my pants. BUT- they're legitimately the only place I've found the 10' flat "utility hoses" and their price wasn't bad for it. And, remarkably- their prices were very competitive for the 25' Handi Hose (better than most I found on Amazon).

I'm keeping my expectations low on this one.
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Old 05-29-2015, 04:49 PM   #8
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When I call to order something I have had them match the price I see online with no issues. Apparently pricing is different from a catalog to their website or even their internal computers. I agree I do try to avoid them and buy from Amazon.


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Old 05-29-2015, 05:11 PM   #9
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Originally Posted by DisDad01 View Post
When I call to order something I have had them match the price I see online with no issues.
I wonder if that varies from physical store to store or not. I tried doing that once with a slide topper. They wanted $140 more in-store over the internet special price. They wouldn't match it, but they did agree to letting me bring it in once received and honor the $39 installation special. I never followed through with it, but thought it was kind of bad form not to offer at least some type of in-store discount... even if it was not as low as the online price.
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Old 05-29-2015, 05:26 PM   #10
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Originally Posted by Yarome View Post
I wonder if that varies from physical store to store or not. I tried doing that once with a slide topper. They wanted $140 more in-store over the internet special price. They wouldn't match it, but they did agree to letting me bring it in once received and honor the $39 installation special. I never followed through with it, but thought it was kind of bad form not to offer at least some type of in-store discount... even if it was not as low as the online price.
Sears stores won't match their Internet counterpart. Makes me crazy- I can order online and pick it up in the store in usually 5-6 hours. Or, I can pay an extra $10 to go into the store right away. Doesn't make no sense.
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