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Old 07-15-2015, 05:08 PM   #41
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Update on my camping world issue.
After the order was cancelled a month and a half later I get billed for it with no products delivered. A bill for $450 for something I cancelled and never got. My wife called to find out what these people are doing, they state they will issue a refund. They did, $6.35 worth of a refund. Gonna have to waste more time on the phone to get this taken care of. This company has probably ripped others off like this but luckily my wife goes over our accounts like a hawk.


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Old 07-15-2015, 05:15 PM   #42
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My local camping World in Colorado is out of stock on many items and can not get them any time soon by the looks of it...I wonder if they are in financial trouble. They are buying a lot of dealers in the USA.
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Old 07-15-2015, 05:36 PM   #43
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meck. And the problem is no one that has any authority over these issues know it is going on.
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Old 07-15-2015, 05:40 PM   #44
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If you have a Facebook account or access to one make a post to their page about what is going on. The FB people helped a LOT to resolve my issue and actually reply back via private message. They were the only ones to get any results with my order and refund. I was firm but polite and got results. Social media can be our ally sometime.
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Old 07-15-2015, 06:00 PM   #45
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Quote:
Originally Posted by meck51 View Post
Update on my camping world issue.
After the order was cancelled a month and a half later I get billed for it with no products delivered. A bill for $450 for something I cancelled and never got. My wife called to find out what these people are doing, they state they will issue a refund. They did, $6.35 worth of a refund. Gonna have to waste more time on the phone to get this taken care of. This company has probably ripped others off like this but luckily my wife goes over our accounts like a hawk.


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That's quite a difference! Hope they get it taken care of without too much more hassle on your part. Know what you mean, my wife will chase a penny a mile (and if it's her penny, all day and then some).
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Old 07-15-2015, 06:23 PM   #46
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If paid with a CC just dispute charge as order not fulfilled.
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Old 07-15-2015, 08:50 PM   #47
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Lot of sour grapes here. Computer crap happens. Having the ability to order on line sure beats out the pre-Internet days. And Pony Express. It beats that out too.

It will get fixed and then we can all go back to getting our camping-crack fix delivered to our doors again as promised. Then all will be well again in the kingdom.

Like zits, this too shall pass.
If it were your money pending a refund, you may have a different outlook! I have been fighting for 3 weeks to receive a $50.85 refund. Could you help me, by sending a check?
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Old 07-15-2015, 10:48 PM   #48
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1001952119: truly sorry for yours and everyone's problems with Camping World. My opinion was posted almost 2 months ago because some were upset with the computer upgrade. Not sure if your situation is related to that or not.
I did just place an order with them and it arrived earlier than promised. I was pretty pleased. I do hope that you get your refund.
Since this is all just so many electrons anyway, your check's in the (e)-mail.
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Old 08-02-2015, 03:33 PM   #49
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I placed an order in late May and received it in early June. Computer problem and all, I got my order as promised.

Last Wednesday I got a voicemail and an email.

I apologize for the delay regarding your order. We recently transitioned to a new ordering system which backlogged our emails from May. I see in your order there are some items still in "Picked" status. This could mean they haven't been shipped and are still in warehouse, or you have received them and it hasn't updated. Please let us know if you have received your full order or if we need to resend something out.
Again, we apologize for the inconvenience and trouble this may have caused you.

Thank you,
Camping World Customer Care


So I responded back.

You replied on 7/30/2015 9:44 PM.


I received the order sometime in early June. Sorry you are having problems with the new system. I know there have been many customers who have voiced "concern" over not getting their orders or even being able to get info. Hopefully, those customers will come back. I, too, have a concern that my inquiry took 8 weeks to get answered.


But again, I hope you get things straightened out because I am a big fan of Camping World.


Yes, it took 2 months for a response. But I believe they are going to get things straightened out and everything will be great in the world for everybody.

I could have been dishonest and said I didn't get the order and turned around and sold them to recoup my money.
But I am an honest person.
I know some companies make bad decisions(for whatever reason). And this was a VERY BAD decision to change the ordering system during the spring of the year.
I'm willing to give them the benefit of the doubt to see if they can right the ship.
I hope all you folks that had problems with your orders get them resolved.


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Old 08-02-2015, 03:50 PM   #50
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Seems they should be able to verify your order was shipped and received. Just MHO
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