Originally Posted by ByronCR
I had Coach-Net on a previous trailer that I owned. I called them and they basically told me that they couldn't help me. I ended up spending a few hours fixing the trailer myself (enough to get it to a repair shop). The next day I made sure to change vendors. I am now with Good Sam but have not had to use them yet.
Byron, I'm sorry, and quite frankly surprised, to hear of your experience. I've had to call Coach-Net four times with RV issues, starting about 10 or 11 years ago with a double blowout on the right rear tires of a Sportscoach.
Three hours and one minute later we were back on the road with two brand new tires. I paid for the tires themselves, but for nothing else.
My most recent call on an RV was last June, when they dispatched mobile service, and later a tow, when we had a high presser fuel sensor go bad on a CAT engine. They also delivered fuel so that I could continue to run the generator as needed in 104-degree weather.
We've called them twice over the years with issues on the car, and they've always come through like champs.
BTW, FROG gets nothing from your membership with Coach-Net. The $10 discount goes into your pocket. Forest River thinks highly enough of their service to provide a free membership with any new Forest River RV you purchase.