Reply
 
Thread Tools Display Modes
Old 07-08-2015, 08:16 PM   #1
Junior Member
 
Join Date: Jul 2015
Posts: 3
Extended warranty from Dealer- buyer's remorse

Hello,

My wife and I are newbies to the travel trailer world and just bought our first new Wildwood travel trailer on 6/30/15.

We purchased an extended warranty by Cornerstone United that was offered through the RV dealership. We realized after doing more research after the travel trailer purchase that we would be better off with extended warranty coverage through Good Sam and not Cornerstone United.
No where on our service contract paperwork from the RV Dealer does it state a cancellation policy or 'probation' period if you cancel within the initial 30 or 60 days on the extended warranty.
We are waiting to get a phone call back from the dealership now how to go about this, and wanted to know if anyone else has gone through this type of buyer's remorse?

Dan
__________________

__________________
SFWildwood is offline   Reply With Quote
Old 07-08-2015, 08:49 PM   #2
Senior Member
 
BooBoo23's Avatar
 
Join Date: Apr 2014
Location: West Atlanta Metro
Posts: 1,109
The dealer should have told you about a 2nd year extended warranty from Forest River, which would cost $150. You can still get it from FR, and there should be an application in the packet of information that came with the RV. If not do a search for "Forest River 2nd year warranty form" and download it. I hope you can get a refund from the dealer, and then wait until the 3rd year to get extended warranty. Most of the appliances in the RV have at least a 2 year warranty from the vendor.
__________________

__________________
2014 Palomino Puma 25RS
2011 F-150 Super Crew XLT
Days camped in 2014 - 23 Camped 2015-47
Camped 2016-71, 2017-33, 2018-29 booked
BooBoo23 is offline   Reply With Quote
Old 07-08-2015, 09:22 PM   #3
Senior Member
 
iceblaze580's Avatar
 
Join Date: May 2013
Location: Here and there
Posts: 803
If I knew about the 2nd year warranty it would have saved me from the cornerstone headaches. If you end up having to keep the cornerstone warranty make sure the dealership has all the defective parts inspected by cornerstone so they will pay
__________________
iceblaze580 is offline   Reply With Quote
Old 07-09-2015, 10:20 AM   #4
Member
 
Join Date: Feb 2015
Posts: 68
When I bought my first Forest River product in 2011 and the dealer did not mention the second year warranty for $150, I called Forest River and they told me that the dealers are not required to tell you about it! How are we to know about it? The dealers don't want you to know about it so that they can sell you an extended warranty were the make a commission of 30 to 50 percent of the cost! If you need an extended warranty please make sure what they cover. They don't cover delamination or frames and the appliances are covered for mostly two years by their manufacturers. The $150 Forest River second year warranty covers the same as the first year. It is something that you should buy. Good Luck
__________________
whj469 is offline   Reply With Quote
Old 07-09-2015, 10:41 AM   #5
Site Team
 
Flybob's Avatar
 
Join Date: Oct 2014
Posts: 5,572
The dealer already got his commission for roping you into the extended warranty policy ( probably 25%-50%) . It is unlikely you can cancel. Third party warranties are generally just a way to improve dealer profit and do not benefit purchaser.
__________________

2015 Freedom Express 248RBS
TV 2015 Silverado HD2500 Duramax
TST Tire Monitors
Honda 2000I + Companion
2 100W solar panels
Flybob is offline   Reply With Quote
Old 07-09-2015, 10:44 AM   #6
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 7,632
Quote:
Originally Posted by SFWildwood View Post
Hello,

My wife and I are newbies to the travel trailer world and just bought our first new Wildwood travel trailer on 6/30/15.

We purchased an extended warranty by Cornerstone United that was offered through the RV dealership. We realized after doing more research after the travel trailer purchase that we would be better off with extended warranty coverage through Good Sam and not Cornerstone United.
No where on our service contract paperwork from the RV Dealer does it state a cancellation policy or 'probation' period if you cancel within the initial 30 or 60 days on the extended warranty.
We are waiting to get a phone call back from the dealership now how to go about this, and wanted to know if anyone else has gone through this type of buyer's remorse?

Dan
Your Cornerstone contract is cancellable through your dealer who sold it to you. They will send the balance to the dealer by check. I have Cornerstone and it states that in the cancellation section. You can cancel at anytime...
__________________
Rockwood #8289 WS 2012
F250 6.0 / Husky 16k
With 4 point leveling system
Witch Doctor is offline   Reply With Quote
Old 07-09-2015, 03:25 PM   #7
Member
 
Damule's Avatar
 
Join Date: Sep 2014
Location: Mobile, AL
Posts: 37
You can cancel your warranty thru you dealer. The dealer will lose any profit made by selling the warranty. I also have the Cornerstone extended warranty. Read all the fine print before you cancel and switch companies. Compare coverage and research customer reviews. I'm a firm believer in extended warranties. I work at an automotive dealership. I see the warranty pay for itself. Ever wonder why manufacturers warranties are for 1-3 years? Data shows what will break and when.
__________________
Damule is offline   Reply With Quote
Old 07-09-2015, 04:13 PM   #8
Member
 
rwmurphy's Avatar
 
Join Date: Jun 2013
Posts: 40
I self insured. Put the money in a special bank account that I would of paid for a extended warranty adding a little every now and then. If something breaks use the money then. No warranty company to call, No worry about getting denied. Get it fixed Pay the bill and move on. Always read in any extended warranty what they don't cover. Most warranties are not written in your favor or the insurer would not be in business very long.
__________________
rwmurphy is offline   Reply With Quote
Old 07-09-2015, 05:54 PM   #9
Senior Member
 
Join Date: May 2012
Posts: 316
When we bought our Rockwood, the dealer did tell us about the second year for $150. No brainer - bought it. As to other extended warranties, save your money. We had bought one for our previous Class A and told if we did not use it for the 5 years it was in force, we would get all our money back. Yeah sure. Warranty company went bankrupt and the dealer did not even answer our emails. Needless to say, we never bought from General RV again.
__________________
Marcel & Jenne
Kemptville, ON
2014 Rockwood 8282WS
2015 Ford F150 Eco-Boost
BusyRetirees is offline   Reply With Quote
Old 07-09-2015, 08:11 PM   #10
Member
 
Join Date: Dec 2014
Posts: 43
had no problem canceling

I canceled my extended warranties with Protective Asset Protection.the company was very helpful in assisting me.Im having a bad time with my rv dealer so protective agents sent me forms and told my amount of refund there even post it to the day i called so refund could be process faster
__________________

__________________
mulltrr is offline   Reply With Quote
Reply

Tags
dealer, warranty

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 12:14 AM.