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01-09-2016, 08:21 PM
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#1
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Member
Join Date: Oct 2015
Location: Minnesota
Posts: 45
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Extended warranty, good news
We purchased our Rockwood in August, 2015 but I didn't realize that the 2nd year warranty had to be purchased within a limited time. (It says within 10 days on the form). I sent in the form and payment almost 5 months after purchase and today I received verification of acceptance. Yea Forest River! 
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2013 Ford F150 3.5 Ecoboost 4X4
Rockwood Ultralight 2618vs
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01-15-2016, 01:45 AM
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#2
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Senior Member
Join Date: Jun 2014
Posts: 177
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I was told by the Rep at F.R. that I had 90 days to submit. I think today is somewhere around Day 60 and I just mailed mine in.
Good hear that F.R. let you buy after that long.
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-- 2017 Ford F150 FX4/Lariat
-- 3.5L EcoBoost w/ 10 Speed & Max Tow
-- 2016 Salem Hemisphere Lite 27BH
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01-15-2016, 06:28 AM
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#3
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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I was never told about the second year, never had any info, in my packet. I called FR after owning my unit for 6 mos. and still got the second year.
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Coachmen M/H
Concord
2018 / 300 DSC
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01-15-2016, 06:38 AM
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#4
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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That is great that F/R changed the Time period!  I really like the Dealers who Throw the 2nd year Warr.in the Deal,instead of trying to sell you a $$$ Ex.Warr.that in some cases is NOT as good! Yes I know why they try to sell the $$$ Ex.Warr. Some Stealers wont even tell people about the F/R 2nd year Warr!  Youroo!! 
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01-15-2016, 09:21 AM
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#5
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Senior Member
Join Date: Feb 2015
Location: in my new 29hfsxlr
Posts: 1,658
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Quote:
Originally Posted by UltraV
We purchased our Rockwood in August, 2015 but I didn't realize that the 2nd year warranty had to be purchased within a limited time. (It says within 10 days on the form). I sent in the form and payment almost 5 months after purchase and today I received verification of acceptance. Yea Forest River! |
The 2nd year warranty is not a full warranty like you get with the first yr warranty it only covers material and workmanship . it does not cover the controls , appliances , or systems .
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01-15-2016, 09:41 AM
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#6
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Member
Join Date: Oct 2015
Location: Minnesota
Posts: 45
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Quote:
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The 2nd year warranty is not a full warranty like you get with the first yr warranty it only covers material and workmanship . it does not cover the controls , appliances , or systems .
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Interesting, the dealer said that the reason the warranty was inexpensive is that FR assumes responsibility for the appliances and other items that still under warranty. In other words FR deals with the other warranties so you don't have to. I just looked at the document and it didn't specifically mention controls or systems but it does list all of the appliances (AC, range, frig. etc.), power converter and other things. Hopefully I won't have to find out.
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2013 Ford F150 3.5 Ecoboost 4X4
Rockwood Ultralight 2618vs
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01-15-2016, 10:14 AM
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#7
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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Quote:
Originally Posted by northstar1960
The 2nd year warranty is not a full warranty like you get with the first yr warranty it only covers material and workmanship . it does not cover the controls , appliances , or systems .
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Ours DID! Same Bumper to Bumper as 1st year,and Others have had Whole SIDES replaced in the 2nd year Warr. and this was N/C at the Factory! Youroo!!
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01-15-2016, 11:12 AM
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#8
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Senior Member
Join Date: May 2015
Location: Tallahassee, FL
Posts: 289
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You guys sound like you're having better luck with warranty than we are. I certainly wouldn't describe it as bumper to bumper at least not for us! We bought it in June so we are still inside the first year of coverage. We were told about (and did buy) the second year but honestly, I would just rather them give me my $150 back as the warranty appears virtually worthless and is a major headache.
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Kelly and Stephen with Daisy, Lily, and Roxy!
Run Free Sweet Riley 2009-2015
Visit our blog for more information and details!
www.kels4g.com
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01-15-2016, 11:26 AM
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#9
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Senior Member
Join Date: Feb 2015
Location: in my new 29hfsxlr
Posts: 1,658
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Quote:
Originally Posted by youroo
Ours DID! Same Bumper to Bumper as 1st year,and Others have had Whole SIDES replaced in the 2nd year Warr. and this was N/C at the Factory! Youroo!! |
Whole sides would fall under material and workmanship . it is not a bumper to bumper 2nd yr warranty . went through this with Pat Stratton warranty pres at FR
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01-15-2016, 04:05 PM
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#10
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,790
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Quote:
Originally Posted by youroo
Ours DID! Same Bumper to Bumper as 1st year,and Others have had Whole SIDES replaced in the 2nd year Warr. and this was N/C at the Factory! Youroo!! |
our 2nd year factory warranty was bumper to bumper also.
we had a number of big issues fixed in the 2nd year, including microwave, toilet and delamination.
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Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.) 
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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01-15-2016, 04:16 PM
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#11
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Georgia Rally Coordinator
Join Date: Jun 2015
Location: GA
Posts: 24,474
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Yep 2nd year warranty same as first year cover every thing. Later RJD
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2020 Shasta Phoenix SPF 27RKSS (sold)
2018 Dodge Ram 2500 6.4 3:73 gearing.(sold) (sold) 2015 Chevy 2500 6.0, 4:10
Traded 2015 30WRLIKS V-Lite
Days camped 2019 62
Days camped 2020 49 days camped 2021-74 2022-40 days 2023 5 days
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01-15-2016, 11:27 PM
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#12
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Senior Member
Join Date: Apr 2015
Location: Liverpool NY
Posts: 967
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Quote:
Originally Posted by aceinspp
Yep 2nd year warranty same as first year cover every thing. Later RJD
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X2....Wording on extended warranty appears identical to original warranty.
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2015 Shamrock 23IKSS, Oyster shell
2019 Chev Silverado LT Z71 Ext. Cab, 4x4, 5.3L V/8
Reese Straight Line WDH, 2000W Honda Gen.
2 Old Town kayaks & 2 Boston Terriers - Zoey/Gonzo
Lar & Ruth
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01-16-2016, 05:43 AM
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#13
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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Quote:
Originally Posted by aceinspp
Yep 2nd year warranty same as first year cover every thing. Later RJD
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X's 2 I never had a problem from the dealer, never had to pay a deductible or anything. They even replaced my TV the second year plus my convertor and repaired some plumbing problems that developed. BEST deal out there.....  Granted some things have a 2 year on them like your A/C, but without it you would pay for labor.
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Coachmen M/H
Concord
2018 / 300 DSC
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01-20-2016, 04:50 PM
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#14
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Senior Member
Join Date: Apr 2011
Location: Splendora, Texas
Posts: 1,314
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Second year warranty is the same as the first year. It extends the first year warranty for a second year. They re easy with the time limit because the dealers are not required to tell you about it. They often try to sell you a warranty/service contract at the time of sale.
I got this information from Forest River.
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01-21-2016, 11:11 PM
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#15
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Senior Member
Join Date: Jul 2015
Location: Somewhere in the Ozarks...
Posts: 1,143
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Our dealer never mentioned the 2nd year thing. In my eyes that's being dis-honest. We were going to buy the extended warranty anyway. 
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2015 Forest River Rockwood Signature Series Ultra Lite 8289WS w/Diamond pkg.
2014 RAM CTD 6.7 Tradesman 4WD Auto Crew Cab Long Bed 
Honda eu2200i generators
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03-06-2016, 03:27 PM
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#16
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Junior Member
Join Date: Jan 2015
Posts: 10
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2nd year warranty
Quote:
Originally Posted by tdst51
Our dealer never mentioned the 2nd year thing. In my eyes that's being dis-honest. We were going to buy the extended warranty anyway. |
See attached warranty, Most items have at least 2 or more year warranty from the manufacture any way. Examples Coleman air conditioners come with 3 year The roof membrane comes with a manufactures 12 year warranty etc.
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03-26-2016, 07:15 PM
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#17
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Senior Member
Join Date: Jul 2015
Location: Louisiana
Posts: 652
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Second year warranty for our unit was $250. Dealer never mentioned the FRWarranty, but they sure pushed that $5000 extended warranty. When they were in max pressure mode, i told the sales guy, "well, if i need this warranty THAT bad, maybe i shouldnt even buy it." After that, he's back in the 'what a great trailer this is' mode....liar
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2016 Ford F-350 Lariat CC, 4x4 SRW. B&W turnover with extender. 2015 CC Silverback 29RE, fitted with Reese Goose Box. Amateur Extra Class K5TS, 2016 nights camped 16
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03-26-2016, 07:28 PM
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#18
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Site Team
Join Date: Sep 2014
Location: Northen IL
Posts: 8,320
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Quote:
Originally Posted by Davidg
Second year warranty for our unit was $250. Dealer never mentioned the FRWarranty, but they sure pushed that $5000 extended warranty. When they were in max pressure mode, i told the sales guy, "well, if i need this warranty THAT bad, maybe i shouldnt even buy it." After that, he's back in the 'what a great trailer this is' mode....liar
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Why do I need the warranty?
In case it breaks.
We'll if it's gonna break then I don't want.
It's not gonna break.
Well then why do I need the warranty?
In case it breaks...
Repeat... 
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