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Old 04-07-2012, 02:36 PM   #181
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My dealer said he didn't know about the 2nd year warranty from Forest River and tried real hard to sell me a 5 year extened warranty/service agreement for $1,750.
don't believe this kind of excuse!
all FR dealers know about the 2nd year warranty. they want to make a profit and choose to omit it, to sell you an over-priced 3rd party warranty.

they can always claim ignorance
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Old 04-07-2012, 03:58 PM   #182
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@nd year warranty

We just picked up our 2013 3550RL and the dealer never said anything about 2nd year warranty thru Forest River. He tried to sell a warranty that was $2226.
Only after I informed him that I was going to purchase second year from the factory he then gave me the paper work for it.
Thanks to this forum I knew about it.
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Old 04-08-2012, 08:16 PM   #183
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Warranty delay cleared up

Finally solved the mystery delay. Talked to Rhonda at FR, she had no record the trailer had been processed as sold/delivered. Called the dealer, they processed it on the system?? and they would call Rhonda. Dealer calls back and advises it is in the system now and my check and application had been sent back to them...........Gee, wonder when they were going to let me know She asked if I still wanted the 2nd year warranty, DUH, I wouldn't ahve sent the check, etc. If I didn't want it. They are sending it back to Rhonda. I just don't get why people run a business like this. I've been around long enough to know better. Hopefully, I'll get it back in the mail soon.
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Old 04-13-2012, 07:09 PM   #184
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We picked up our 23SS last week. No mention about the extended warranty except a $980 5 year deal from a 3rd party. I'm sending in the form today with a check. I'll post when we get something back...or if we don't. :-)
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Old 04-13-2012, 07:13 PM   #185
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We picked up our 23SS last week. No mention about the extended warranty except a $980 5 year deal from a 3rd party. I'm sending in the form today with a check. I'll post when we get something back...or if we don't. :-)
Sounds very typical of most dealers. My extended warranty from Forest River took about 10 days to get back.
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Old 04-15-2012, 12:18 AM   #186
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After reading several of the threads concerning FR's extended warranty, I contacted FR to sign up. I purchased a Surveyor SP 240 in April 2011 from Demartini RV in Grass Valley, CA. FR tells me that I should have purchased the extended warranty within 10 days of the initial purchase, and their extended warranty is not available to me. Unfortunately, the dealer made no mention of this when I purchased the trailer. This month they offered to sell me an after market policy for $1604 fo 4 years. That's not a bad price compared to Good Sam coverage at $691 for one year. However, it's still too much money, and I'll just take a chance that the slide out bearings don't break again. Anyway, if anyone is considering the purchase of an FR RV, don't rely on the dealer to tell you about the extended warranty, and be sure to contact FR within 10 days of your purchase.
To set record straight, I was going through my purchase file, and found the second year warranty application that had been given to me when the trailer was purchased. DeMartini RV followed the correct procedure, I just screwed up. Also, the formal quote from Good Sam was $621 for two years. I apologize to all for the incorrect information.
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Old 04-15-2012, 08:32 PM   #187
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Well this thread has certainly been enlightening. I guess I got screwed over according to what I've read. I purchased a new 2012 v-lite (Forest River product) last August and purchased the Golden Eagle service contract for $995.00. Nowhere on it does it say how long it lasts but it does say that it begins immediately upon purchase. I'll be calling in the morning to find out more about it. Great reading here, certainly opened the eyes of this first time TT buyer.
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Old 04-16-2012, 09:31 AM   #188
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Well right or wrong we decided NOT to buy the 2nd year FR extended warranty. And we did not buy the 3rd party contract either.

We did not get a hard or even soft sell on either from our dealer. He showed us the FR form that we had 10 days to act on and also handed us a brocuhure for the 3rd party company w/ prices for us to read at our liesure.

We chose to decline the FR because, it looked like everything that would be covered for the second year (applicance trailer components, roof, etc) is already covered by the oem for at least that long.

We may decide to get some 3rd party coverage eventually, but the company that our dealer uses for that will honor the New trailer price for one year.
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Old 04-16-2012, 10:30 AM   #189
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for only an extra $150, my second year came in really handy. most of my expensive warranty issues showed up in the second year.

don't see why, for how much you paid for the trailer, that getting an extra year for that little, would be a big deal.
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Old 04-16-2012, 11:17 AM   #190
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for only an extra $150, my second year came in really handy. most of my expensive warranty issues showed up in the second year.

don't see why, for how much you paid for the trailer, that getting an extra year for that little, would be a big deal.
Agreed! $150 is a paltry sum to pay for peace of mind for another year. To each their own, I guess!
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