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Old 04-01-2015, 04:11 PM   #101
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Ext warranty

Just signed and picked up our tt from Funtown this afternoon. I waited for them to tell us about the FR ext warranty but they never did. When I asked they said there was a 4 and 7 year ext warranty available, never mentioned the $150 deal. In their defense, they never tried to sell me an ext warranty. When I asked, She simply said there was a 4 and 7 year available, but never mentioned price or pushed us to buy it. Overall we had a good exp with them. Did a great job showing us how everything worked.
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Old 04-01-2015, 04:19 PM   #102
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Originally Posted by thbcthomas View Post
We are going to pick up our new 2015 Wildwood 31 BKIS on Wednesday the 1st. I am curious if our dealer, Funtown in Cleburne, will mention the 2nd year warranty. Anyone have experience with them?
I bought 2 RVs from Funtown (Waco office) and they NEVER mentioned the 2nd year warranty while hard selling the Diamond Elite $3,000+ warranty!
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Old 04-01-2015, 04:24 PM   #103
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Dealers get a nice commission from 3rd party after market warranties but not from the FR extended warranty.
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Old 04-01-2015, 07:19 PM   #104
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Originally Posted by tmhudg View Post
Like a few others, my dealer was a little slow to get me info on the FR extended warranty but I finally got the form from him.

Lo and behold, the price listed is $250 not $150 as everyone has been using here as the cost. This makes what was to be a simple decision, somewhat harder for me.

Is the cost different based on the model of trailer you bought?

[Update: Never mind. I see on a generic form that someone posted that different trailers have different warranty costs.]

I had
Diane from forest river warranty call me and she said the hyperlites were 250 . don't know if that covers other models prices . I will find out next week when i pick up my TH will decide then if it's worth it . it would need to cover the entire unit and appliances etc
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Old 04-01-2015, 08:59 PM   #105
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Considering the bad publicity dealers get from concealing the fact, one might think they'd find an extended warranty starting in year 3 and market that along with providing information about the FR extension. That would present the image of wanting to give the customer the best possible deal, while possibly making a sale on the after-market extended warranty.

BTW, the FR extended warranty form was buried in my owner packet. Granted, it's hard to find anything there among the pile of badly photocopied pages.
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Old 04-01-2015, 09:18 PM   #106
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I sent my check in on time and got it back with a nice note telling me the offer doesn't apply to Dynamax units.
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Old 04-02-2015, 06:34 PM   #107
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Forest River emailed me the app this morning, along with the models it covers. Most are $150, several are $250, 2 at $100 and Shasta at $200.

Wildwood Lodge at $150, which is what I am sending in for. It says they in the literature they no longer hold people to the 10 day timeframe.

Very helpful.
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Old 04-02-2015, 06:50 PM   #108
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I sent my check in and just got it back yesterday. It seems that the Forest River Extended Warranty is not available on Forest River Dyanamax products.
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Old 04-02-2015, 06:54 PM   #109
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I do not see Dynamax units on the list they sent me. There are a total of 28 brands on the list.
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Old 04-03-2015, 01:02 PM   #110
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MMattox & SilverbackMel I think he knew about the warranty too, but no matter, we are to sign the paper when we pick up the trailer tomorrow, or at least do the walkthrough. Hopefully everything will be ok! Am going to take a list with us so we can be sure to check everything we can find. I am sure by now the dealer wants to get rid of us as we much as we do him. I am sure that he made a ton of money from us that he shouldn't need more from the sale of duratain and extended warranty, but that is their job I guess. I will make sure the check gets made out to Forest River as well. Still waiting to hear if the funds were removed from our loan. I just am not too trusting of this dealer anymore. We are planning on taking 4 weeks after school gets out and go somewhere, still working on those details. Would have liked to go somewhere next week when the boys are on spring break, but hubby is taking the 4 weeks in June/July so can't take anymore right now. Appreciate all the help and advice everyone has given us!
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