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Old 07-26-2015, 12:54 PM   #151
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Originally Posted by Silverback Iowan View Post
Glad I found out about the 2nd year warranty on this forum. Dealer never even gave me the paper. And glad I sent in the money even way after the 10 days. My 2014 Silverback has been nothing but trouble. So far the problems are all Dometic things. Toilet, frig and now A/C. Most other things we have fixed our selves. Took over a year to get a new frig that never worked right from the 1st trip out. Wish there was a 3 year warranty cause I will probably need it. Either that or trade campers.
Your frige was covered anyway. You could not use your extended, as dometic covers it for two years. Supplemental coverage, does not cover items under original mfg warranty period. Just sayin'
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Old 08-04-2015, 04:26 PM   #152
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FR warranty contact

Ok guys, and gals, (don't want to offend)
looking for a web link or current phone number to contact regarding the Forest River warranty information. Just bought new Salem Cruise Lite 262bhxl and another year of warranty is a smart thing. Anything you can do to help is appreciated.
thanks
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Old 08-04-2015, 06:21 PM   #153
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Originally Posted by tuckr2 View Post
Ok guys, and gals, (don't want to offend)
looking for a web link or current phone number to contact regarding the Forest River warranty information. Just bought new Salem Cruise Lite 262bhxl and another year of warranty is a smart thing. Anything you can do to help is appreciated.
thanks
Check post #1 and give them a call, they can do it over the phone with a credit card...
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Old 08-05-2015, 04:02 PM   #154
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Extended Warranty-Cherokee

I contacted a Warranty representative for the Cherokee brand today and this was his piss poor response when I told him that I've had extensive issues and just learned about the extended warranty, and asked if they only offered it for 10 days. "Yes , a 10 day window on a new purchase, I can recommend to find a RV dealer that has an aftermarket extended warranty and see if you can one of those, thanks and have a great day!!"

Pretty pathetic.
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Old 08-05-2015, 04:59 PM   #155
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Originally Posted by Keisling View Post
This is who I talked to about the warranty:

Rhonda Yoder (rgyoder@forestriverinc.com)
574-534-3167
We where not aware of the extended warranty when we purchased our TT on 12/31/14, this forum has been very helpful after seeing the phone number above, I just called (8-5-15) and spoke with Rhonda and she told me that they where not going by the 10 day period anymore and to just send it in but to do it as soon as possible. For the extra $150 we are covered for the second year, well worth the money. Thanks fellow FRF members.
Ray
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Old 08-13-2015, 07:57 PM   #156
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I wanted to be sure that everyone understood that the FR 2nd year warranty is just an extended warranty. It doesn't cover bumper to bumper like the first year warranty does. While this is still a good deal, please be sure that you understand what you are buying. I was just made aware of the extent of the 2nd year warranty by my dealer
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Old 08-13-2015, 08:30 PM   #157
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The original warranty is bumper to bumper, but has exclusions like any other warranty. The extended warranty (optional protection plan) "...extends the initial 12 month warranty against manufacturing defects..." and then lists the items which include suspension, slide out mechanisms, frame. The same exclusions in the original warranty apply to the extension. these include wear and tear, condensation, etc.
I don't know how you are going to do any better than that.
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Old 08-13-2015, 11:35 PM   #158
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Quote:
Originally Posted by Dakota EV View Post
I wanted to be sure that everyone understood that the FR 2nd year warranty is just an extended warranty. It doesn't cover bumper to bumper like the first year warranty does. While this is still a good deal, please be sure that you understand what you are buying. I was just made aware of the extent of the 2nd year warranty by my dealer
FR told me that the 2nd year factory warranty was bumper to bumper, just like the first year.
But that was in 2007, so things may have changed since then.
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Old 08-14-2015, 12:13 AM   #159
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Originally Posted by bikendan View Post
FR told me that the 2nd year factory warranty was bumper to bumper, just like the first year.
But that was in 2007, so things may have changed since then.
It has changed. I posted the PDF of the list back in April that I got from Rhonda.

See the PDF on this post.
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Old 08-14-2015, 12:29 AM   #160
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The PDF has a revision date of 5/07/07. This is the change date you are referencing?


The cover note states the OPP covers the same items as the original warranty. The OPP is bumper to bumper as is the original warranty. Bumper to bumper simply means parts from one end to the other are covered, but this does not mean the warranty covers everything that can go wrong - everything has exclusions.
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