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01-19-2017, 04:04 AM
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#341
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Senior Member
Join Date: Oct 2015
Posts: 2,270
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Quote:
Originally Posted by lomax
Here is hoping for all of us. I was told over the phone and via Email by two different people at Forest River that the extension warranty could only be filed within 10 days of purchase. However the form they just sent you, the same one I mailed in, says 90 days. Interesting their lack of communication within ???
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The two people you talked too may have been "first day on the job"? The day before that they may have been the persons spelling the names wrong on the cups at Starbucks, or mixing up the orders at the McDonalds drive thru.
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01-20-2017, 11:14 PM
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#342
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Senior Member
Join Date: Jan 2017
Location: KS
Posts: 2,369
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New Flagstaff warranty extension info
I have a PDI coming on the 26th for Flagstaff 26RLWS. We bought it at the RV show so not sure about the actual dealer, but I am sure they bring their guys in. They pushed the aftermarket extended warranty which we refused a few times. They have said nothing about the 2-year factory extension.
Does anyone have a form I can download and print to fill out or number to call to get it. I don't expect the dealer to be much help in regards to this based on other local feedback.
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01-20-2017, 11:25 PM
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#343
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Junior Member
Join Date: Jan 2017
Location: SE Alabama
Posts: 19
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Thanks for putting this information out! I just purchased a Salem 27DBK today and the dealer mentioned nothing about this. They did try to sell me a very expensive GS extended service agreement.
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01-20-2017, 11:35 PM
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#344
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Site Team
Join Date: Sep 2014
Location: Northen IL
Posts: 8,335
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Quote:
Originally Posted by dbledan
I have a PDI coming on the 26th for Flagstaff 26RLWS. We bought it at the RV show so not sure about the actual dealer, but I am sure they bring their guys in. They pushed the aftermarket extended warranty which we refused a few times. They have said nothing about the 2-year factory extension.
Does anyone have a form I can download and print to fill out or number to call to get it. I don't expect the dealer to be much help in regards to this based on other local feedback.
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Post #320
http://www.forestriverforums.com/for...ml#post1392248
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01-21-2017, 12:50 PM
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#345
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Senior Member
Join Date: Apr 2012
Posts: 1,472
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Quote:
Originally Posted by dbledan
I have a PDI coming on the 26th for Flagstaff 26RLWS. We bought it at the RV show so not sure about the actual dealer, but I am sure they bring their guys in. They pushed the aftermarket extended warranty which we refused a few times. They have said nothing about the 2-year factory extension.
Does anyone have a form I can download and print to fill out or number to call to get it. I don't expect the dealer to be much help in regards to this based on other local feedback.
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See post #337 Sorry must be blind.. did not see Iwritecode"s link.
__________________
You can avoid reality, but you cannot avoid the consequences of avoiding reality – Ayn Rand
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01-21-2017, 12:56 PM
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#346
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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01-21-2017, 03:26 PM
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#347
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Member
Join Date: Nov 2016
Posts: 97
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My continuing saga
I mailed the form and check on 1/5/17 and they have cashed it on 1/20/17. Does this a contact make?? I guess I will see if I get any paperwork back from them. it was 62 days from purchase to when I mailed it in with the form stating you have 90 days. As far as I am concerned, they took my money so they owe the extended year warranty.
__________________
2017 Wolf Pup 17RP.
2014 F150 1/2 ton Larait.
Lots of motorcycles.
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01-21-2017, 06:09 PM
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#348
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Senior Member
Join Date: Apr 2012
Posts: 1,472
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I have no doubt they will honor it.
__________________
You can avoid reality, but you cannot avoid the consequences of avoiding reality – Ayn Rand
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01-22-2017, 09:21 PM
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#349
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Junior Member
Join Date: Jan 2017
Location: SE Alabama
Posts: 19
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I am filling out the paperwork for the extended warranty. It asks for unit serial number, unit vin, and model number. The paperwork I have from the dealer shows the vin and the model number, but no serial number. Does anyone know where I can find the unit serial number? Thanks.
Mtns2C
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01-22-2017, 10:10 PM
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#350
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Member
Join Date: Nov 2016
Posts: 97
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I have no idea about your model. On mine there is a compliance sticker, sliver in an oval shape, right by the entry door. This is what I used for the serial number. Your results may vary
__________________
2017 Wolf Pup 17RP.
2014 F150 1/2 ton Larait.
Lots of motorcycles.
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01-22-2017, 10:22 PM
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#351
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Junior Member
Join Date: Jan 2017
Location: SE Alabama
Posts: 19
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Ok thanks. I'll take a look there when we pick it up Saturday.
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01-22-2017, 10:24 PM
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#352
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Member
Join Date: Nov 2016
Posts: 97
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If you are just picking it up I would suggest asking the dealer. My comment is just my best guess.
__________________
2017 Wolf Pup 17RP.
2014 F150 1/2 ton Larait.
Lots of motorcycles.
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01-23-2017, 04:35 AM
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#353
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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Quote:
Originally Posted by Mtns2C
I am filling out the paperwork for the extended warranty. It asks for unit serial number, unit vin, and model number. The paperwork I have from the dealer shows the vin and the model number, but no serial number. Does anyone know where I can find the unit serial number? Thanks.
Mtns2C
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I used the sameone as Lomax did the one by the door, that seemed to work for me, there mostly interested in the Vin#....
__________________
Coachmen M/H
Concord
2018 / 300 DSC
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01-23-2017, 04:53 AM
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#354
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Senior Member
Join Date: Oct 2015
Posts: 2,270
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Quote:
Originally Posted by Mtns2C
Ok thanks. I'll take a look there when we pick it up Saturday.
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Your serial number will be on this sticker, most likely in the same place as in this picture. Its typically the last 6 numbers of the vin with 3 letters plugged onto the front of it.
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01-23-2017, 05:38 PM
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#355
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Senior Member
Join Date: Oct 2016
Posts: 205
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How long does it take to hear back after you send in the paperwork and check? Been 3 weeks and check still not cashed by FR.
__________________
2017.5 Rockwood Ultra Lite 2905WS (all the options)
New TV- 2017 Ram 3500 SRW Sport 4X4
Old TV- 2007 Dodge Ram 1500 Sport (Hemi)- towing vehicle
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01-23-2017, 07:23 PM
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#356
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Senior Member
Join Date: Apr 2012
Posts: 1,472
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try calling Rhonda at warranty dept. 1-574-534-3167
__________________
You can avoid reality, but you cannot avoid the consequences of avoiding reality – Ayn Rand
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01-23-2017, 08:07 PM
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#357
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,519
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Quote:
Originally Posted by Mtns2C
I am filling out the paperwork for the extended warranty. It asks for unit serial number, unit vin, and model number. The paperwork I have from the dealer shows the vin and the model number, but no serial number. Does anyone know where I can find the unit serial number? Thanks.
Mtns2C
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VIN and Serial Number are the same thing.
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01-23-2017, 08:24 PM
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#358
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Rockers0718
Join Date: Nov 2012
Location: Villa Rica Ga
Posts: 2
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Extended Warranty
How do you know if your TT is on the list for the 2nd year or are all Rockwoods eligible?
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01-23-2017, 08:36 PM
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#359
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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Quote:
Originally Posted by Thomas Lance
How do you know if your TT is on the list for the 2nd year or are all Rockwoods eligible?
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see post #346 for list. $150 for Rockwood's.
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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01-23-2017, 08:38 PM
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#360
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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Quote:
Originally Posted by F.R.O.G.
VIN and Serial Number are the same thing.
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Thank you.
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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