Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×


Reply
 
Thread Tools Display Modes
Old 01-28-2018, 04:56 PM   #501
Junior Member
 
Join Date: Jan 2018
Location: Canada
Posts: 9
Just bought a 2018 Forest River Rockwood 8327SS.

Dealer tried to pressure me to buy the extended warranty for $3800!!! (minus $1000 "RV Special".

$2800 for 7 years.

Crazy, but then he starts saying "Well if the fridge goes it's $5000 cause might have to take the walls down to get it out... etc... bullshit.

Anyways, does anyone know if Forest River still offers this extra second year warranty? I looked on website with no luck.

I am in Canada too I should add.

Edit.....

Nevermind, I went back a few pages...

Quote:
Originally Posted by bikendan View Post
Unless you purchased it before June 1, 2017, the 2nd year FR factory warranty is not available anymore.

There have been numerous threads on this detailing the change but many members are still not aware of it.
Well that sucks.
Greek Wizard is offline   Reply With Quote
Old 01-28-2018, 05:01 PM   #502
Junior Member
 
Join Date: Jul 2017
Location: Hudson Valley NY
Posts: 24
Quote:
Originally Posted by Greek Wizard View Post
Just bought a 2018 Forest River Rockwood 8327SS.

Dealer tried to pressure me to buy the extended warranty for $3800!!! (minus $1000 "RV Special".

$2800 for 7 years.

Crazy, but then he starts saying "Well if the fridge goes it's $5000 cause might have to take the walls down to get it out... etc... bullshit.

Anyways, does anyone know if Forest River still offers this extra second year warranty? I looked on website with no luck.

I am in Canada too I should add.


I think FR has discontinued the extended warranty. I bought my trailer in August and they were not offering it then. I got my extended warranty from Good Sam. Can’t remember the exact amount but it was no where near that and I am paying annually not all at once.
Tsmac43 is offline   Reply With Quote
Old 01-28-2018, 05:05 PM   #503
Director, FROG
 
F.R.O.G.'s Avatar
 
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,519
Because some states determined that a separate extended warranty is essentially insurance and could only be sold by insurance companies, Forest River discontinued the second-year warranty in June of last year.
__________________

Bob Byrne
Director, Forest River Owners' Group (FROG)
frog@forestriverinc.com
www.forestriverfrog.com
F.R.O.G. is offline   Reply With Quote
Old 01-28-2018, 05:38 PM   #504
Senior Member
 
Join Date: Apr 2016
Location: Cedar Creek Lake, TX
Posts: 3,484
That's the first explanation that makes any sense. Thanks!
__________________
Cedar Creek Lake, Texas
2019 Keystone Loredo 290SRL
2019 Ram 2500 4x4 Cummins crew cab
Andersen hitch
CedarCreekWoody is offline   Reply With Quote
Old 01-28-2018, 06:34 PM   #505
Senior Member
 
Join Date: Dec 2016
Posts: 321
Quote:
Originally Posted by F.R.O.G. View Post
Because some states determined that a separate extended warranty is essentially insurance and could only be sold by insurance companies, Forest River discontinued the second-year warranty in June of last year.
Why is it I believe that! Bought a fire extinguisher the other day, guess that is a insurance policy too and those shoes I bought to protect my feet, insurance. Get the govt involved and they do more harm than good...
__________________
Don
US Army Infantry Retired
Texas Hill Country
Cedar Creek Silverback 29RE
'19 F 350 CC, LB King Ranch Ultimate
17 Oaks is offline   Reply With Quote
Old 01-29-2018, 05:28 AM   #506
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
My guess is that it was costing them to much, I don't see how it is called insurance, when it is a warranty. Saying that just about all app. Come with a second year warranty already from the manufactor, they have no problem in any State's. I think it should be called a fit and trim warranty. That's where they are loosing money on it, not the replacement of components, but also most do not cover labor only the parts in the second year so forest river picked that up to. Hate to see that go, it was good protection for your investment, plus it gave you a piece of mind, but things do change. It would be interesting to find out what State's where saying this.
__________________
Coachmen M/H
Concord
2018 / 300 DSC

Witch Doctor is offline   Reply With Quote
Old 01-29-2018, 07:02 AM   #507
Go Pack Go!!
 
codespy's Avatar
 
Join Date: Mar 2015
Location: Packerland
Posts: 98
I purchased a 2016 Wildwood listed in my sig below with many extra options, and got the second year warranty. When it arrived at dealership, the OSB in dinette slide out roof was defective, so the dealer had to replace the roof before delivery. The 20 gal water heater element went bad after the first year- replaced under warranty.


A year and a half later, I noticed 9 nails in the main roof starting to push up against rubber membrane- and this trailer is stationary (it does not get towed around). I documented it and notified the dealer. They came out and verified the problem.


While starting the roof replacement last fall, I also advised dealer that Forest River did not install the double insulation we ordered in the floor and roof. Dealer confirmed this by taking one of the OSB sheets off the roof, and they notified Forest River of the production issue.


So I am getting a completely new main roof, properly insulated ceiling and floor. Dealer estimates the cost to be in excess of $14,000 for material and labor when it is all said and done. We found several other issues in the roof/ceiling while working on this, due to lousy construction on the production line. My cost- zilch. Just a lot of headaches for the $40,000+ cost on a travel trailer.


So, that couple hundred bucks for the extended warranty saved my tail. Sad to see it go. I appreciate though how well my dealer is handling these issues. I would by from them again in a heartbeat.
__________________
1994 Damon Hornet 27R
2016 Wildwood 4092BFL
codespy is offline   Reply With Quote
Old 01-29-2018, 07:30 AM   #508
Citrus County, Fl.
 
GL1800Rider's Avatar
 
Join Date: Apr 2014
Location: Hernando, Fl
Posts: 2,368
It would be nice to see FR provide a 2 year warranty, not the extra cost 1 year extension. Dynamax does it. I realize many of the appliances and accessories already have a 2 year but it would be great to see it on the coach.

My 99 Terry had a 2 year warranty. The only issues ever were a defective shower faucet and a loose hose clamp on the city water supply line, both which I fixed myself.
__________________
2016 Forester 3011DS
2017 Toyota Corolla SE toad
PREVIOUS: 2015 Flagstaff 832IKBS
99 Terry 31G
GL1800Rider is offline   Reply With Quote
Old 01-29-2018, 07:46 AM   #509
Georgia Rally Coordinator
 
aceinspp's Avatar
 
Join Date: Jun 2015
Location: GA
Posts: 24,496
Yes would be nice to have all manufactures have a two year warranty. Was at the Atlanta RV how this past weekend and saw a couple units that had two year warranties. I also bought the 2nd year warranty from FR in 2015 but I never had to use it. Cost was not much so I don't feel to bad just had little extra protection just in case. Later RJD
__________________
2020 Shasta Phoenix SPF 27RKSS (sold)
2018 Dodge Ram 2500 6.4 3:73 gearing.(sold) (sold) 2015 Chevy 2500 6.0, 4:10
Traded 2015 30WRLIKS V-Lite
Days camped 2019 62
Days camped 2020 49 days camped 2021-74 2022-40 days 2023 5 days
aceinspp is offline   Reply With Quote
Old 01-29-2018, 07:53 AM   #510
Senior Member
 
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
Hell people were "Slow to NO" on paying the "150.00-250.00$" for the second year Ex-Warr! Now they complain it is NOT available! Members would come on here "FRF" all the time and say "We NEVER even knew about the 2nd Year Ex-Warr" can e still get it? It was like a "Secret Society"! Youroo!!
__________________
youroo is offline   Reply With Quote
Old 01-29-2018, 08:01 AM   #511
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
Its a conspiracy youroo
__________________
Coachmen M/H
Concord
2018 / 300 DSC

Witch Doctor is offline   Reply With Quote
Old 01-29-2018, 08:07 AM   #512
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
Don't give up on FR. They will soon have to meet the other manufacturers 2 year that they are getting the edge on to keep there market place. As far as State's causing the problem how are the other people getting around it? I'm sure they sell in every State also, just don't add up. Still like FR no matter what
__________________
Coachmen M/H
Concord
2018 / 300 DSC

Witch Doctor is offline   Reply With Quote
Old 01-29-2018, 08:07 AM   #513
Georgia Rally Coordinator
 
aceinspp's Avatar
 
Join Date: Jun 2015
Location: GA
Posts: 24,496
Well if you ever picked up one of there camper brochures it stated on the back that the extended warranty was available on certain models. Later RJD
__________________
2020 Shasta Phoenix SPF 27RKSS (sold)
2018 Dodge Ram 2500 6.4 3:73 gearing.(sold) (sold) 2015 Chevy 2500 6.0, 4:10
Traded 2015 30WRLIKS V-Lite
Days camped 2019 62
Days camped 2020 49 days camped 2021-74 2022-40 days 2023 5 days
aceinspp is offline   Reply With Quote
Old 01-29-2018, 08:11 AM   #514
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
Quote:
Originally Posted by aceinspp View Post
Well if you ever picked up one of there camper brochures it stated on the back that the extended warranty was available on certain models. Later RJD
Who's brochures ate you talking about?
__________________
Coachmen M/H
Concord
2018 / 300 DSC

Witch Doctor is offline   Reply With Quote
Old 01-29-2018, 08:16 AM   #515
Georgia Rally Coordinator
 
aceinspp's Avatar
 
Join Date: Jun 2015
Location: GA
Posts: 24,496
FR ones. I have several years of them and for certain models and they stated on the back fine print. Later RJD
__________________
2020 Shasta Phoenix SPF 27RKSS (sold)
2018 Dodge Ram 2500 6.4 3:73 gearing.(sold) (sold) 2015 Chevy 2500 6.0, 4:10
Traded 2015 30WRLIKS V-Lite
Days camped 2019 62
Days camped 2020 49 days camped 2021-74 2022-40 days 2023 5 days
aceinspp is offline   Reply With Quote
Old 01-29-2018, 08:23 AM   #516
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
Quote:
Originally Posted by aceinspp View Post
FR ones. I have several years of them and for certain models and they stated on the back fine print. Later RJD
Are they still printing them? Your probably right but most people don't read, they go see them in person, and the stealers never tell you that, I know they never told me and I never saw a brochure, found out 6 mos later on this forum and then FR still honored it 6 mos. Late, I just can't complain on anything FR does, it just to bad they stopped it. But I do predict that they will offer something to keep the edge.
__________________
Coachmen M/H
Concord
2018 / 300 DSC

Witch Doctor is offline   Reply With Quote
Old 01-29-2018, 08:28 AM   #517
Georgia Rally Coordinator
 
aceinspp's Avatar
 
Join Date: Jun 2015
Location: GA
Posts: 24,496
Well for your reading enjoyment pic attached. BTW my dealer did inform me of the 2nd year also.Click on pic to see better. Later RJD
Attached Thumbnails
Click image for larger version

Name:	img_5665.jpg
Views:	117
Size:	271.8 KB
ID:	161173  
__________________
2020 Shasta Phoenix SPF 27RKSS (sold)
2018 Dodge Ram 2500 6.4 3:73 gearing.(sold) (sold) 2015 Chevy 2500 6.0, 4:10
Traded 2015 30WRLIKS V-Lite
Days camped 2019 62
Days camped 2020 49 days camped 2021-74 2022-40 days 2023 5 days
aceinspp is offline   Reply With Quote
Old 01-29-2018, 08:40 AM   #518
Senior Member
 
Join Date: Nov 2016
Posts: 289
Quote:
Originally Posted by aceinspp View Post
Well for your reading enjoyment pic attached. BTW my dealer did inform me of the 2nd year also.Click on pic to see better. Later RJD
I purchased my Hyper Lite 30HDS in April of 2017 I was not offered an extended warranty. I was given the sales pitch for the extended warranty. They also had an adrenaline package with hard steps and self closing screen door etc. I was not offered the complete package.

Tank
Tankmaster is offline   Reply With Quote
Old 01-29-2018, 09:49 AM   #519
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
Quote:
Originally Posted by aceinspp View Post
Well for your reading enjoyment pic attached. BTW my dealer did inform me of the 2nd year also.Click on pic to see better. Later RJD
You were lucky I guess you got a good STEALER, far and few in between.
__________________
Coachmen M/H
Concord
2018 / 300 DSC

Witch Doctor is offline   Reply With Quote
Old 01-29-2018, 10:13 AM   #520
Senior Member
 
BandJCarm's Avatar
 
Join Date: Jun 2013
Location: Between Pickles Gap and Toad Suck, AR
Posts: 6,070
If the 2nd year is insurance, so is the first. When you let the government own the dictionary, things go south fast.
__________________
"Next to prayer, fishing is the most personal relationship of man" Herbert Hoover
"American by Birth, Southern by the Grace of God"Lewis Grizzard

FROG AR-0019-242
2016 GMC Denali 3500Dually--2017 CC 36CKTS
BandJCarm is offline   Reply With Quote
Reply

Tags
forest river, warranty


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 10:33 PM.