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Old 09-19-2016, 10:09 PM   #281
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Originally Posted by ywgbear View Post
we're purchasing a Wildwood 407reds park model, haven't been told about the 2nd yr thru forest river only the extended dealer 7 yr warranty for $3400.00. since we're getting the park model going in for inspections isn't really going to happen. I don't have any paperwork on the warranties (final papers to be signed later this week) does anyone have any info on the basic requirements to maintain the warranties? I think it would be simple, no annual inspection no warranty , yes / no?
Not sure if the 2nd year factory warranty is available on park models.
You should call FR or have your dealer check.
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Old 09-19-2016, 10:13 PM   #282
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Not sure if the 2nd year factory warranty is available on park models.
You should call FR or have your dealer check.
Will do thanks
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Old 09-27-2016, 07:59 PM   #283
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Hi Everyone, first post, but love the site. Just purchased a 2016 34 RE. Asked about extended warranty at signing, was offered the 7 year at 3500.00, no mention of the Forest River Ext. warranty. Found this post, check is in the mail for my new RV. Thanks
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Old 09-28-2016, 04:48 AM   #284
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Thanks for the GREAT info , was just about ready to spend $3200.00 on an extension tomorrow. I will ask them about the forest river extension, if I get no feed back I will copy form , and mail it in with check. Thanks again. Great forum. Bringing home my new Cardinal 3250rl ( mocha Pearl) tomorrow
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Old 09-28-2016, 07:08 PM   #285
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Not sure if the 2nd year factory warranty is available on park models.
You should call FR or have your dealer check.
The 2nd year is available on Salem Villa Estates per the rep I spoke with at Forest River. They just need the warranty form and a check along with your VIN #.
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Old 10-04-2016, 11:27 PM   #286
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Service agreement vs warranty

I too bought the FR optional 12 mo extended warranty. Great value. However when I went to the nearest RV Sales and Service Center to where my RV is actually parked for the season, they informed me that they do not like to do work for the extended warranty plan stating "it doesn't cover much really". I see that it actually does but have requested a detailed warranty package since I did not receive one of those when originally purchased. This center did tell me that what I needed since I was parked near them making them the most practical service center was a SERVICE AGREEMENT. This is what costs the $1600 or so for 4-5 years covering basically all moving parts on the trailer. It was explained to me that ,unlike auto dealerships where you can take your Chevy to any Chevy dealer for covered service, RV dealerships differ. They each offer a service agreement contract with a specific RV dealership typically the one where you made your purchase. However if you do get service at another, in our case, FR authorized repair center you can send the bill back to your contracted dealership for a refund if out of pocket costs. Meaning that you pay up front for repair then wait the usual months to get your refund after the service is, if it was, deemed necessary while away from your contracted dealership.
So QUESTION:
1. Am I stupid? Is this for real? Or are they trying to get me to contract service with them for convenience.
2. Has anyone been refused or over-charged for service by dealer from whom you did NOT purchase your unit because of the 12 month FR extended warranty?
3. If not, have you had to pay up front then get reimbursement?

Please advise before I make a $1600 mistake. Thanks!!

Trish and TJ
2017 Grey Wolf 22RR Toy Hauler
2013 H-D Ultra Limited
2008 Chevy Silverado 1500 Z71
(Yes we are looking at a bigger truck to tow her around. Seasonal campers at the moment)
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Old 10-04-2016, 11:33 PM   #287
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The 2nd year FR warranty is the same as the first year factory warranty.
This dealer is trying to sell you a third party warranty that they get a commission on.
Without you naming the dealer, it's hard to comment much more.
Just stating "RV Sales and Service Center", doesn't say much.
I would also contact FR and inform them of what this dealer said.
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Old 10-04-2016, 11:35 PM   #288
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Quote:
Originally Posted by Teck63 View Post
I too bought the FR optional 12 mo extended warranty. Great value. However when I went to the nearest RV Sales and Service Center to where my RV is actually parked for the season, they informed me that they do not like to do work for the extended warranty plan stating "it doesn't cover much really". I see that it actually does but have requested a detailed warranty package since I did not receive one of those when originally purchased. This center did tell me that what I needed since I was parked near them making them the most practical service center was a SERVICE AGREEMENT. This is what costs the $1600 or so for 4-5 years covering basically all moving parts on the trailer. It was explained to me that ,unlike auto dealerships where you can take your Chevy to any Chevy dealer for covered service, RV dealerships differ. They each offer a service agreement contract with a specific RV dealership typically the one where you made your purchase. However if you do get service at another, in our case, FR authorized repair center you can send the bill back to your contracted dealership for a refund if out of pocket costs. Meaning that you pay up front for repair then wait the usual months to get your refund after the service is, if it was, deemed necessary while away from your contracted dealership.
So QUESTION:
1. Am I stupid? Is this for real? Or are they trying to get me to contract service with them for convenience.
2. Has anyone been refused or over-charged for service by dealer from whom you did NOT purchase your unit because of the 12 month FR extended warranty?
3. If not, have you had to pay up front then get reimbursement?

Please advise before I make a $1600 mistake. Thanks!!

Trish and TJ
2017 Grey Wolf 22RR Toy Hauler
2013 H-D Ultra Limited
2008 Chevy Silverado 1500 Z71
(Yes we are looking at a bigger truck to tow her around. Seasonal campers at the moment)
Trish and TJ, I suggest that you contact Danielle Beer at Forest River. She handles the Forest River Optional Protection Plan and can give you straight and accurate answers to your questions.

You can reach Danielle at (574) 534-3167.
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Old 10-04-2016, 11:45 PM   #289
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We have towable

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Originally Posted by bikendan View Post
what brand and model of RV do you have?

it's not available for some brands and only for towables.
We have a toy hauler travel trailer
Grey Wolf 22RR
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Old 10-04-2016, 11:46 PM   #290
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Thanks. That is great info.
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