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09-19-2016, 09:09 PM
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#281
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,607
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Quote:
Originally Posted by ywgbear
we're purchasing a Wildwood 407reds park model, haven't been told about the 2nd yr thru forest river only the extended dealer 7 yr warranty for $3400.00. since we're getting the park model going in for inspections isn't really going to happen. I don't have any paperwork on the warranties (final papers to be signed later this week) does anyone have any info on the basic requirements to maintain the warranties? I think it would be simple, no annual inspection no warranty , yes / no?
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Not sure if the 2nd year factory warranty is available on park models.
You should call FR or have your dealer check.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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09-19-2016, 09:13 PM
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#282
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Junior Member
Join Date: Sep 2016
Location: Winnipeg
Posts: 22
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Quote:
Originally Posted by bikendan
Not sure if the 2nd year factory warranty is available on park models.
You should call FR or have your dealer check.
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Will do thanks
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09-27-2016, 06:59 PM
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#283
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Junior Member
Join Date: Sep 2016
Posts: 1
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Hi Everyone, first post, but love the site. Just purchased a 2016 34 RE. Asked about extended warranty at signing, was offered the 7 year at 3500.00, no mention of the Forest River Ext. warranty. Found this post, check is in the mail for my new RV. Thanks
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09-28-2016, 03:48 AM
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#284
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Member
Join Date: Apr 2016
Location: Boxford, MA.
Posts: 97
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Thanks for the GREAT info , was just about ready to spend $3200.00 on an extension tomorrow. I will ask them about the forest river extension, if I get no feed back I will copy form , and mail it in with check. Thanks again. Great forum. Bringing home my new Cardinal 3250rl ( mocha Pearl) tomorrow
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09-28-2016, 06:08 PM
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#285
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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Quote:
Originally Posted by bikendan
Not sure if the 2nd year factory warranty is available on park models.
You should call FR or have your dealer check.
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The 2nd year is available on Salem Villa Estates per the rep I spoke with at Forest River. They just need the warranty form and a check along with your VIN #.
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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10-04-2016, 10:27 PM
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#286
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Junior Member
Join Date: Oct 2016
Posts: 5
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Service agreement vs warranty
I too bought the FR optional 12 mo extended warranty. Great value. However when I went to the nearest RV Sales and Service Center to where my RV is actually parked for the season, they informed me that they do not like to do work for the extended warranty plan stating "it doesn't cover much really". I see that it actually does but have requested a detailed warranty package since I did not receive one of those when originally purchased. This center did tell me that what I needed since I was parked near them making them the most practical service center was a SERVICE AGREEMENT. This is what costs the $1600 or so for 4-5 years covering basically all moving parts on the trailer. It was explained to me that ,unlike auto dealerships where you can take your Chevy to any Chevy dealer for covered service, RV dealerships differ. They each offer a service agreement contract with a specific RV dealership typically the one where you made your purchase. However if you do get service at another, in our case, FR authorized repair center you can send the bill back to your contracted dealership for a refund if out of pocket costs. Meaning that you pay up front for repair then wait the usual months to get your refund after the service is, if it was, deemed necessary while away from your contracted dealership.
So QUESTION:
1. Am I stupid? Is this for real? Or are they trying to get me to contract service with them for convenience.
2. Has anyone been refused or over-charged for service by dealer from whom you did NOT purchase your unit because of the 12 month FR extended warranty?
3. If not, have you had to pay up front then get reimbursement?
Please advise before I make a $1600 mistake. Thanks!!
Trish and TJ
2017 Grey Wolf 22RR Toy Hauler
2013 H-D Ultra Limited
2008 Chevy Silverado 1500 Z71
(Yes we are looking at a bigger truck to tow her around. Seasonal campers at the moment)
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10-04-2016, 10:33 PM
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#287
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,607
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The 2nd year FR warranty is the same as the first year factory warranty.
This dealer is trying to sell you a third party warranty that they get a commission on.
Without you naming the dealer, it's hard to comment much more.
Just stating "RV Sales and Service Center", doesn't say much.
I would also contact FR and inform them of what this dealer said.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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10-04-2016, 10:35 PM
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#288
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,512
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Quote:
Originally Posted by Teck63
I too bought the FR optional 12 mo extended warranty. Great value. However when I went to the nearest RV Sales and Service Center to where my RV is actually parked for the season, they informed me that they do not like to do work for the extended warranty plan stating "it doesn't cover much really". I see that it actually does but have requested a detailed warranty package since I did not receive one of those when originally purchased. This center did tell me that what I needed since I was parked near them making them the most practical service center was a SERVICE AGREEMENT. This is what costs the $1600 or so for 4-5 years covering basically all moving parts on the trailer. It was explained to me that ,unlike auto dealerships where you can take your Chevy to any Chevy dealer for covered service, RV dealerships differ. They each offer a service agreement contract with a specific RV dealership typically the one where you made your purchase. However if you do get service at another, in our case, FR authorized repair center you can send the bill back to your contracted dealership for a refund if out of pocket costs. Meaning that you pay up front for repair then wait the usual months to get your refund after the service is, if it was, deemed necessary while away from your contracted dealership.
So QUESTION:
1. Am I stupid? Is this for real? Or are they trying to get me to contract service with them for convenience.
2. Has anyone been refused or over-charged for service by dealer from whom you did NOT purchase your unit because of the 12 month FR extended warranty?
3. If not, have you had to pay up front then get reimbursement?
Please advise before I make a $1600 mistake. Thanks!!
Trish and TJ
2017 Grey Wolf 22RR Toy Hauler
2013 H-D Ultra Limited
2008 Chevy Silverado 1500 Z71
(Yes we are looking at a bigger truck to tow her around. Seasonal campers at the moment)
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Trish and TJ, I suggest that you contact Danielle Beer at Forest River. She handles the Forest River Optional Protection Plan and can give you straight and accurate answers to your questions.
You can reach Danielle at (574) 534-3167.
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10-04-2016, 10:45 PM
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#289
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Junior Member
Join Date: Oct 2016
Posts: 5
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We have towable
Quote:
Originally Posted by bikendan
what brand and model of RV do you have?
it's not available for some brands and only for towables.
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We have a toy hauler travel trailer
Grey Wolf 22RR
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10-04-2016, 10:46 PM
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#290
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Junior Member
Join Date: Oct 2016
Posts: 5
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Thanks. That is great info.
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10-04-2016, 10:48 PM
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#291
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Junior Member
Join Date: Oct 2016
Posts: 5
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Quote:
Originally Posted by bikendan
The 2nd year FR warranty is the same as the first year factory warranty.
This dealer is trying to sell you a third party warranty that they get a commission on.
Without you naming the dealer, it's hard to comment much more.
Just stating "RV Sales and Service Center", doesn't say much.
I would also contact FR and inform them of what this dealer said.
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It was Mound View RV in Belmont, WI
Yes you are right. She came right out to say they make no money on Extended Warranty work. Unfortunately it is the closest one to us for approximately 60 miles.
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11-13-2016, 03:38 PM
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#292
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Junior Member
Join Date: Aug 2012
Location: Hillcrest Mines, AB
Posts: 23
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Hi. Picking up my 179 tomorrow. Yesterday the dealer emailed me all of the extended warranty options. Totals $5570 Cdn. Most cover 6 years.
I won't be getting any of these because of cost and the last minute information.
Will contact FR next week.
__________________
Gary & Linda S
Crowsnest Pass, Alberta
2020 RPod 195
Dodge Durango 3.6l AWD
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11-13-2016, 04:56 PM
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#293
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Junior Member
Join Date: Sep 2016
Location: Winnipeg
Posts: 22
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Yeah crazy pricing. I hear FR 1 more year of warranty is like 200.00. But you need to get ahold of them .
Good luck with your new toy.
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12-06-2016, 03:28 PM
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#294
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Senior Member
Join Date: Nov 2016
Posts: 337
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Quote:
Originally Posted by ywgbear
Yeah crazy pricing. I hear FR 1 more year of warranty is like 200.00. But you need to get ahold of them .
Good luck with your new toy.
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I just called them last week. They sent me a form, and I mailed it back on Monday, 30 days out from the date of purchase. The cost was 250 for the second year, on my cc cottage. I then decided to self insure after hat, unless I find numerous things in the first year, at which time depending on what they are either buy the route 66, or trade it off. But I've had maybe 1,000 maybe 2K into repairs overall on 3 trailers in 11 years. I can put that away, which would basically be the price of a 6 year warranty, less of course any deductible, so I think I'm better served by a service account, more than an extended warranty that I may, or may not have to fight with the servicer of the contract.
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12-06-2016, 03:39 PM
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#295
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Senior Member
Join Date: Oct 2016
Location: Southern IN
Posts: 1,013
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We will be picking up a new Coachmen trailer on Monday. I'll have to ask our sales person about the FR extended warranty. I'm assuming since Coachmen is a part of FR, they offer this?
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12-06-2016, 03:53 PM
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#296
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Senior Member
Join Date: Oct 2015
Posts: 2,270
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Quote:
Originally Posted by glsimms
We will be picking up a new Coachmen trailer on Monday. I'll have to ask our sales person about the FR extended warranty. I'm assuming since Coachmen is a part of FR, they offer this?
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I do not believe Coachmen does.
http://www.forestriverforums.com/for...do=file&id=196
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12-06-2016, 03:59 PM
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#297
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Senior Member
Join Date: Oct 2016
Location: Southern IN
Posts: 1,013
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Quote:
Originally Posted by Mr Havercamp
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Well that's a poke in the eye!!
Is it because Coachmen trailers are so well made??
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12-06-2016, 04:17 PM
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#298
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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Quote:
Originally Posted by glsimms
Well that's a poke in the eye!!
Is it because Coachmen trailers are so well made??
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Youroo! !
__________________
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12-06-2016, 04:22 PM
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#299
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by glsimms
Well that's a poke in the eye!!
Is it because Coachmen trailers are so well made??
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It's because coachman was purchased by forest river and coachman has a bug in their a&& about it.
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12-06-2016, 04:24 PM
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#300
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Junior Member
Join Date: Sep 2016
Location: Winnipeg
Posts: 22
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Yeah, I think bank it pray and enjoy. If crap happens so be it, at what the dealer wants me to pay no thanks. FR 2nd yr would be worth it for reasonable $$$
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