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Old 07-03-2012, 02:53 PM   #1
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frustrated trying to purchase 2nd year warranty

I just handed over the money for a new Rockwood 2604 but have yet to take delivery. In reading the different forums I came across a thread regarding purchasing a 2nd year warranty from Forest River. Of course, now I can't find it anywhere so I'm posting a new thread in hopes that someone can help me.

I called my dealer regarding the warranty who of course denies knowledge and instead offered me their extended warranty. I then called Forest River directly last week and again today and was sent to a Mike Englemeyer (sp?) who's voicemail told me he was out of the office until July 9 and please leave a message.

In the original thread there was a reference to a 10 day time frame from the date of purchase to get this 2nd year warranty. If this is true, then waiting until July 9 will put me past this limit.

Does anyone have any words of wisdon on whether the 10 day rule is ironclad or if there's some wiggle room?

I will greatly appreciate any help or guidance.
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Old 07-03-2012, 02:59 PM   #2
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I applied for the extra year warranty extension well beyond the 10 day limit and they accepted it with no questions. This should be a link to the form thanks to HERK.

http://www.disruptiveweb.com/images/warranty_addon.pdf
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Old 07-03-2012, 02:59 PM   #3
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I put my check and the warranty form in the mail and sent it before the 10 days was up
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Old 07-03-2012, 03:09 PM   #4
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sounds about typical for the dealer not to know about it .
I got mine about 3 months after I purchased the camper. when I get home I will PM you the contact info for the Rockwood/Flagstaff warranty manager.
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Old 07-03-2012, 03:09 PM   #5
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I been meaning to find out what the deal is as well.....my dealer didn't even bother to offer me ANY type of extended warranty be it theirs , forest rivers, or otherwise?.....i haven't even got to take this camper out of the shop driveway yet!....wonder if getting that second year is still an option?....its been a little over 3 weeks since i picked it up...hmmmmm
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Old 07-03-2012, 03:49 PM   #6
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Quote:
Originally Posted by jwuertz View Post
I applied for the extra year warranty extension well beyond the 10 day limit and they accepted it with no questions. This should be a link to the form thanks to HERK.

http://www.disruptiveweb.com/images/warranty_addon.pdf
So did you just fill out the form and mail it to them with a check? How do you know if there is a claim they won't look back and say, "Wait a minute, ten days was up"? Just asking because I'd like in on this too.
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Old 07-03-2012, 04:04 PM   #7
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I didn't find out about the 2 year warranty until 6 weeks after buying our TT. I talked to Mike at Forest River who sent me the form. I filled it out, sent it back with my check and got the approved form back. I would print out the form Herk has placed on the forum and send it in with my payment. I don't think the 10 day time is enforced.
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Old 07-03-2012, 04:25 PM   #8
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Originally Posted by comfun1 View Post
So did you just fill out the form and mail it to them with a check? How do you know if there is a claim they won't look back and say, "Wait a minute, ten days was up"? Just asking because I'd like in on this too.
they send you back a signed copy
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Old 07-03-2012, 05:15 PM   #9
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Call Rhonda at 1-574-534-3167 and she will do it over the phone and charge your Visa. Then she will send you a signed extended warranty form..EASY............
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Old 07-03-2012, 05:58 PM   #10
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OKAY,now you got my attention! However in viewing the link provided it does not appear to cover all of those under the Forest River umbrella.I suppose the only way I would get that info. for myself would be through Primetime RV?That is not a rhetorical question.
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