Glad to hear you'll be getting you $60 back - although no compensation for the time and frustration.
Worst DMV I've seen was in New Mexico. The clerks go out of their way to not help you. When we bought a new car from a dealer in Colorado they (NM DMV) told me I needed a VIN inspection from their in house guy - but he wasn't in so come back. Second trip she looks out the window and says "We don't do VIN inspections during inclement weather". I looked out the window and saw a single snowflake! Third trip the VIN guy is there, no rain, snow, flying monkeys, etc so I should be good to go. The VIN guy takes one look at the bill of sale and says "Oh, we don't have to do a VIN inspection on new cars"!!
And that's but one reason why I now live in Colorado!
Barry, MSgt, USAF, Ret. & Rose
2015 Nissan Frontier V6
2014 Coachmen Viking 17FQ