This message should only be of interest to owners of GMC and/or Chevy Tow Vehicles.
The gist of this message is to let others know of an unadvertised promotion and how to call and manipulate thru 2 cancellation levels to get it. The promo stacks an additional 30% off the best standard deal as published on the OnStar website. For instance, the most expensive "OnStar Guidance Plan"that includes taxes and all possible features drops 50% to $19.25 from standard monthly $38.50. Same 50% off works for lower level OnStar plans also
If that interests you then please read on into this very long message.
Please resist the urge to reply to this message explaining how cell phones have better guidance and the mapping is free or other very valid points. I know and we use our Google Maps and Waze as our first choice. OnStar is handy and its nice to be able to press the button while driving and have a live person re-route me or find gas without me having to take my concentration off driving. The stolen recovery option also saves on insurance.
BACKGROUND - When my 2015 GMC 2500HD was new I got a 3 Year OnStar Guidance Plan. If you didn't already know GMC offers 4 OnStar plans. The Basic Plan is Free for 5 years and only provides advanced diagnostics and remote access. The other 3 plans can be purchased monthly auto bill or PrePay for 1,2 or 3 years. Check this website link:
GMC OnStar Plans if you want to know the nuances of all 3.
The one everyone gets as their free trial when buying a new truck is also the most expensive plan named
"Guidance Plan". It includes Turn-by-Turn Guidance, Truck enabled WiFi and a phone number for your truck so you can make calls if your cell phone is out of reach (30 mins call time per month) plus other stuff. So I checked the website and decided that I didn't want to pay that outrageous $34.99 monthly fee nor was I interested in paying the $1000 plus taxes for a 3 year plan to get the measly 20% discount.
Guidance Plan sells for $34.99 a month (vs "
Protection Plan $19.99" or "
Security Plan $24.99"). If you do one of the yearly prepay plans you get roughly a 20% discount off those prices.
LEVEL 1 CANCEL CALL - I called to cancel
(888)466-7827. After going thru the prompts I was connected to a charming foreign agent (it could have been India or the Philippines, not sure). She offered the expensive $34.99 plan for $19.99 (plus taxes) for 6 months and then I could cancel. I hate having to remember to call back in 6 months, I said no I want to change to 5 Year Free basic. Fine she said, I'll transfer you.
LEVEL 2 CANCEL CALL - This time I was told they have a current Promo going on where you get 6 months for the price of 3 months, i.e. 50% discount off list. You can buy that deal in as many increments as you want. I bought 4 of them (i.e. paid 12 months to get 24 months). The charge came thru my credit card as 4 separate charges and I got emailed 4 invoices, each showing a future 6 month period. I could have gone for 3 Years but I plan to trade trucks in 2.
Compared to Monthly Subscription billing SAVED $462.
Compared to Standard 2 Year Prepay still SAVED $285.
At the end of the day, it's $19.25 a month vs. $38.50 (includes tax) and for me that 50% discount made it acceptable.
If you want to get OnStar for your truck:- Call (888)466-7827,select option to cancel/renew.
- Tell the agent you want to go to the 5 Year Free Basic,
- Then when transferred ask for the Buy 3, Get 3 Free Promo