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Old 01-24-2014, 01:27 PM   #1
chicagoslick
 
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Got the Call Today...


We got the call today concerning our new trailer Flagstaff 27RLWS arriving at the dealership. We are so excited. We pick it up next week and now want to make sure we donít miss anything important when we go for pick up. So I have done some research on the forum and it looks like we should have some things ready before we arrive.


1. Printed Checklist (there are a number of different lists from the forum)
2. Printed Questions paper w/ additional paper for notes (document names of those at PDI)
3. Camera / Video Camera
4. Insurance documentation
5. Tow vehicle clean ready for WDH Hitch and Brake Controller installation
6. Ask for full documentation package and review with sales to ensure everything is present
7. Discuss Warranty (2nd year protection as well)
8. Discuss what services are also offered by dealership

Now some quick questions I have:
1. How much time should I expect the PDI to take?
2. Should I expect all items to be looked at? (Similar to a punch list)
3. Should all equipment be tested and operated in my presence?
4. Should a test drive with unit attached to tow vehicle be performed prior to leaving dealership? (This will ensure WDH and brake controller are set correctly)
5. What if something does not work during PDI, should I expect all corrections made prior to leaving dealership?
6. Should the unit be spotless freshly cleaned at pickup?
7. Should it be clear to me what is factory installed versus dealer installed?
8. How many keys should I get? (sets)
9. Should I bring my own lock set for the hitch / receiver / trailer ball? If so what will I need?

Thanks in advance for all replies,

Gary
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Old 01-24-2014, 01:49 PM   #2
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1. How much time should I expect the PDI to take?
2-3 hours is what ours took

2. Should I expect all items to be looked at? (Similar to a punch list)
Yes.

3. Should all equipment be tested and operated in my presence?
Yes.

4. Should a test drive with unit attached to tow vehicle be performed prior to leaving dealership? (This will ensure WDH and brake controller are set correctly)
Your choice- if you're new to towing something, having a tech take you for a drive is certainly a great idea. It was the best thing my dealer did. Do expect to have to learn about adjusting your WDH - you'll inevitably have to make changes once you load your stuff in the camper.

5. What if something does not work during PDI, should I expect all corrections made prior to leaving dealership?
Your choice- we had them fix the furnace before we left because it was a major issue (though we wouldn't use it until cold weather). Cosmetic stuff, we put on a list for dealing with later. Some people claim they won't pay for anything unless the camper is 100% corrected.

6. Should the unit be spotless freshly cleaned at pickup?
Yes.

7. Should it be clear to me what is factory installed versus dealer installed?
Not really. If the dealer did a good job, it should be difficult to tell.

8. How many keys should I get? (sets)
I got 2 sets, I'm not sure what is normal.

9. Should I bring my own lock set for the hitch / receiver / trailer ball? If so what will I need?
Yes. Not sure what you need, though. I used just a pin for my ball receiver to the truck's hitch because I always took it out once we got where we were going. I always used a padlock on the coupler when it was on or off of the ball. There's a whole myriad of lock options to keep the honest folks honest.
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Old 01-24-2014, 02:03 PM   #3
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Now some quick questions I have:
1. How much time should I expect the PDI to take?
as long as you need
2. Should I expect all items to be looked at? (Similar to a punch list)
yes
3. Should all equipment be tested and operated in my presence?
yes
4. Should a test drive with unit attached to tow vehicle be performed prior to leaving dealership? (This will ensure WDH and brake controller are set correctly)good idea..but they should check it out before you leave with it
5. What if something does not work during PDI, should I expect all corrections made prior to leaving dealership?
Yes.if you really dont like something I would leave it,if not take it home
6. Should the unit be spotless freshly cleaned at pickup?Yes
7. Should it be clear to me what is factory installed versus dealer installed?
I would
8. How many keys should I get? (sets)
2
9. Should I bring my own lock set for the hitch / receiver / trailer ball? If so what will I need?
Yes
I purchased 2 units in the last 2 years. Both times dealer did not set up wdh correctly
I even climb up on the roof of mine. Ask many many questions and still missed a few things. Both times I was there for several hours.My dealer kept adding ups and extra $$$ that I didnt agree too so watch the paper work! Have fun enjoy!
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Old 01-24-2014, 02:11 PM   #4
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Lol I guess ependydad got done first with the pdi quiz
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Old 01-24-2014, 04:40 PM   #5
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thanks everyone.....
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Old 01-24-2014, 04:59 PM   #6
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Old 01-26-2014, 06:30 PM   #7
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Getting more and more excited. Scheduled pickup for Saturday 01 Feb 2014. Called my insurance carrier and that is now set (Liberty Mutual $110 yearly with $100 deductible); could not believe how cheap it was. Bought a whole laundry list of things from Walmart and Amazon. I will be installing my brake controller (Prodigy P3) on Wednesday / Thursday and clipping on my temporary tow mirrors. By the way I ended up buying most of the stuff recommended by you fellow forum followers. Will post pics when I bring her home...

Gary
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Old 01-26-2014, 09:07 PM   #8
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Congrats, looking forward to those pics.
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Old 01-27-2014, 01:30 PM   #9
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My advice is to take your time during the PDI. Don't let them rush you through it. It's your camper, you need to know how everything works.

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Old 01-27-2014, 01:37 PM   #10
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Quote:
Originally Posted by chicagoslick View Post
Getting more and more excited. Scheduled pickup for Saturday 01 Feb 2014. Called my insurance carrier and that is now set (Liberty Mutual $110 yearly with $100 deductible); could not believe how cheap it was.

Gary
Wow that is a good price , Im like 7 times that with progressive . But we could be comparing apples to oranges on the coverage.
Carl
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