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Old 03-14-2014, 07:36 PM   #11
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the warranty that i purchased was for a new 2011 A-frame. This was the first year of production ... so im thinking incentives to purchase this new product from FR where given a bit of "width" for anyone purchasing this RV.
this is a FR warrenty.
Yes .. all externals are covered ... roof, siding, frame, and floor ...and also for some unknown reason the interior cabinates ... no other things are covered .. just the stuff that FR has control of during the build.
I have already had the unit in for window repairs ... just last year .. on the bubble window in the back ... due to a small leak ... and it was taken care of without issue ..

hope this helps ... d-mo
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Old 03-14-2014, 07:36 PM   #12
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We just picked up or Rockwood 8385IKWS yesterday. Part of the deal was a "free" extended lifetime warranty that covers quite a lot of the trailer components. I have never been impressed by extended warranties and never purchase them but I was wondering if anyone had any comments about this one.

First of all, there is no such thing as free. We have either paid for it or will in the future. In order to keep the warranty we have to go back to the dealer every 12 months and get an inspection. This year the inspection is $199 but I am sure it will go up through the years.

Normal wear and tear is not covered. Sooner or later, all the components will wear out. I could see a scenario where you keep the warranty current for 20 years, go to the dealer with a bad furnace, and they say that it is not covered because it just wore out from normal use.

If something does goes wrong in the first year or two, the regular warranty will kick in whether or not you do the annual inspection.
So you have a free lifetime warranty that will cost $200 per year and does not cover wear and tear. So if a life expectancy of a furnace is 7 years and they do cover the furnace this $600 furnace will have only cost you $1400. Nothing is free. check out the cost of replacing an appliance and then determine the cost of the warranty. More then likely they will not replace a 10 year old appliance under warranty. They might replace a board on a 10 year old appliance.
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Old 03-15-2014, 12:16 AM   #13
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Originally Posted by D-mo View Post
the warranty that i purchased was for a new 2011 A-frame. This was the first year of production ... so im thinking incentives to purchase this new product from FR where given a bit of "width" for anyone purchasing this RV.
this is a FR warrenty.
Yes .. all externals are covered ... roof, siding, frame, and floor ...and also for some unknown reason the interior cabinates ... no other things are covered .. just the stuff that FR has control of during the build.
I have already had the unit in for window repairs ... just last year .. on the bubble window in the back ... due to a small leak ... and it was taken care of without issue ..

hope this helps ... d-mo
It does help. Thanks for sharing.
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Old 03-15-2014, 12:43 AM   #14
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Originally Posted by wmtire View Post
It does help. Thanks for sharing.
x2. thanx, D-Mo!

do you know if any other FR A-frame owners got this same warranty?
i hadn't seen anyone in the A-frame section, mention it.
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Old 03-15-2014, 04:40 AM   #15
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No hurt feelings here, Bikendan. I agree with you and always say "No" when they ask about extended warranties on any product. This lifetime warranty that they "gave" me is more of a gimmick and in the long run certainly isn't free.

Good camping...looking forward to getting the new unit out.
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Old 11-17-2016, 08:22 AM   #16
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Not sure if anyone still watching this discussion. I purchased a new A122s A frame popup in 2013. I had a few issues, leaks, poor fit, door not sealing and such. Took it in to my Rockwood dealer and they did a bit of work, but nothing really fixed. I didn't worry about it because i paid $100 for a "lifetime" warranty which covers parts and labor.

Not a third party warranty. It has FR logo and company info. BUT the dealer (not the same one i purchased from) said there is no such thing. They handed me a bill for $1100 for fixing the same things worked on in 2013 and told me there is no warranty. I asked the service mgr to call FR, which he did, then he told me again.."no warranty".

I called FR yesterday, talked to a very nice guy, who at first seemed puzzled by my warranty. I read it to him, then i asked, is this not a FR warranty? He said yes. First he said it only extends one extra year. Then i read the paragraph where it says "lifetime parts and labor".

He was very polite and said "don't worry, we will take care of it, but i have to talk with my boss". Guess i will wait and see what happens. Had i known the extended warranty was only one extra year, i would have pushed like hell in 2013 and demanded better service.

Darrell G.
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Old 11-17-2016, 08:46 AM   #17
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There is no FR lifetime warranty. I was offered a lifetime warranty when I purchased my TT. After reading it carefully and inquiring about the cost of the mandatory annual inspection, I quickly opted out. The annual mandatory inspection on my unit was $300-$500 + parts. if you missed one the warranty was void. I chose to put the money in a bank and use it should it be required and so far so good. Nothing in the annual inspection procedure was rocket science ( basic routine maint). I would send a copy of the warranty to Fr as I am sure they would be interested.
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Old 11-17-2016, 08:55 AM   #18
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I wonder if FR might have offered something different for some models like my A frame pop up. My warranty clearly says "lifetime parts and labor". It says nothing about yearly inspections. When i called FR yesterday, nothing was said about inspections. The guy did say the warranty form that i have is from Forest River.

The guy from FR said they would do something to resolve the issue. I guess i will wait and see what happens. I will post the outcome back to this forum.
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Old 11-17-2016, 09:11 AM   #19
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There is a lifetime warrenty...to the original purchaser....those who say different are wrong.
It was a well kept secret....you signed it on the date of purchase...the dealer sent it in for you...and it was retuned to you by FR...after being entered in by their admin.
I still have mine...pretty cheezy looking....but the company and dealer stands behind it.
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Old 11-17-2016, 10:12 AM   #20
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I believe what is being discussed here is the "forever warranty" which has been brought up by others here before. You can do a search on it.

From what I understand, it's "free" but you have to provide documentation of annual inspection and maintenance. Which of course costs money.


Here's the website.


Quote:
Can I perform my own maintenance?

No. All services must be performed by a professional repair facility. This is to ensure proper documentation as well as the workmanship of all services performed on your RV.
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