Reply
 
Thread Tools Display Modes
Old 05-04-2014, 01:57 AM   #11
Senior Member
 
Join Date: Mar 2014
Posts: 122
We went through Colerain RV in Indianapolis. We brought the Flagstaff Shamrock 21dk. Had a pretty easy time of it except when we got there they found a couple things wrong with it and it took about 3 hours to fix them.
Drove from Louisiana up to Indy.. Saved a ton of money to.
They were very nice about the down payment also. It was refundable if we did'nt like the trailer when we got there.
They did an awesome PDI with us and pulled our truck around and showed us how to hook it up etc.
I was afraid also but we took the plunge and we love our camper.
Just make sure you take an extra day while you are there to really check it out. It's irritating to have to wait to have it fixed but better than getting back home and have to take it in to shop for every little thing that they couldve done there.
__________________

__________________
Sheripoms is offline   Reply With Quote
Old 05-04-2014, 03:33 AM   #12
Incheon, S. Korea
 
BigBaron's Avatar
 
Join Date: Jul 2012
Location: Incheon, South Korea
Posts: 1,140
I had to buy sight-unseen because I live in S. Korea. Needless to say, I would have done things a little differently based on what I know now.

Get a dealer that you KNOW is reputable because of others' experiences.

The warranty issue is a big one. Many dealers WILL NOT service trailers bought at other dealers, and a lot of them will put your trailer "at the back of the line" if they do agree to service it.
Most trailers have warranty issues when they are delivered.
The dealer makes all the difference, trust me. I found out the hard way.
__________________

__________________
Me, Julie, Lil' Barry, Faith, and OSDs, Fang and Treaty
2003 Hyundai Starex (H1), 2012 Coachmen Clipper 126
I don't know when we'll be able to go camping again...
BigBaron is offline   Reply With Quote
Old 05-04-2014, 01:02 PM   #13
Senior Member
 
Join Date: Apr 2014
Location: Gainesville, FL
Posts: 733
Quote:
Originally Posted by Sheripoms View Post
We went through Colerain RV in Indianapolis. We brought the Flagstaff Shamrock 21dk.
As that's the exact model and one of the dealers I'm considering, your reply inspires confidence.

Whatever I buy and wherever I buy it, I plan to schedule the PDI for Monday AM and arrange to camp overnight on their lot or nearby. If something reveals itself during the PDI or while camping, I'd have a few days available to get it fixed before I'd have to return to Florida.

When I'm ready to leave I'll spend a night turtling in the trailer somewhere on the way back. Then I'll set it up in a state park near our home. My wife will join me Friday evening to spend the weekend testing the trailer and figuring out where to put our stuff. We'll consider that a work weekend, not a pleasure trip.

If we find warranted problems then, I'll make arrangements to drop it off at our nearby FR dealer. I plan to buy my WDH and some other pricey accessories from them before doing that, so we establish a relationship as a customer.
__________________
- 1969 Coleman Williamsburg (with original canvas!)
- 2000 Coleman Mesa
- 2014 Shamrock 21DK
- 1999 Chevrolet Astro
- 2005 Dodge Durango Limited 4x2 5L V8 Hemi

- 2016 Ford F-150 SCrew Lariat 4x2 3.5L V6 Ecoboost
chriscowles is offline   Reply With Quote
Old 05-04-2014, 02:13 PM   #14
Senior Member
 
updhaul's Avatar
 
Join Date: Mar 2014
Posts: 163
We live in a rural area and have bought locally and in other areas due to product availability and price. I try to always check with local first and last with good and bad results.
If you are going to be responsible for extra charges from local dealer for warranty work I would look for another dealer who will want you for a customer.
Why not get hitch with trailer as they will need adjustment when you pick-up trailer.
Be certain of tax and title issues as they vary from state to state.
That being said, good luck and have a good trip.
__________________
updhaul is offline   Reply With Quote
Old 05-04-2014, 05:39 PM   #15
Moderators' Assistant
 
bikendan's Avatar
 
Join Date: Jan 2007
Location: Camano Island, Washington
Posts: 13,306
chris, we bought our Roo from a Chicago dealer, 2000 miles away, that we found on the internet.

we did the process through faxes, emails and phone calls, we did the process.
we already had seen our model at local dealers so we knew we liked the brand and model.

sent a down payment to hold it and wrote a check for the balance, when we arrived to pick it up.

by the way, warranty work can be done by a non-FR dealer. when we brought our Roo back to Calif, FR found a number of dealers in our area to do the warranty work. one dealer didn't sell any FR products.
__________________
Dan-Retired Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 4x4 3.5 Ecoboost w/Max Tow Package
Equalizer WDH and Prodigy BC
bikendan is online now   Reply With Quote
Old 05-04-2014, 06:52 PM   #16
Senior Member
 
Join Date: Apr 2014
Location: Gainesville, FL
Posts: 733
Quote:
Originally Posted by bikendan View Post
... by the way, warranty work can be done by a non-FR dealer. when we brought our Roo back to Calif, FR found a number of dealers in our area to do the warranty work. one dealer didn't sell any FR products.
Interesting. I never thought about that but I guess it's just a matter of FR finding a (reputable?) dealer they're willing to do business with, and who is willing to accept their rate of reimbursement. RV parts are all pretty generic. The only difference is how manufacturers assemble them.
__________________
- 1969 Coleman Williamsburg (with original canvas!)
- 2000 Coleman Mesa
- 2014 Shamrock 21DK
- 1999 Chevrolet Astro
- 2005 Dodge Durango Limited 4x2 5L V8 Hemi

- 2016 Ford F-150 SCrew Lariat 4x2 3.5L V6 Ecoboost
chriscowles is offline   Reply With Quote
Old 05-04-2014, 09:57 PM   #17
Senior Member
 
Join Date: Apr 2014
Location: Gainesville, FL
Posts: 733
The Forest River dealer referred to in this thread is Dick Gore in Jacksonville, the FR hybrid dealer that's closest to my home. The service manager there doesn't care where you bought your trailer. They'll provide the same level of service which, apparently, is satisfactory.

That further reduces my concerns about warranty work. If my local FR dealer, who doesn't sell hybrids, doesn't provide satisfactory warranty service, the worst-case scenario is to drive 90 miles to the dealer where I would have bought it in the first place.

Chris
__________________
- 1969 Coleman Williamsburg (with original canvas!)
- 2000 Coleman Mesa
- 2014 Shamrock 21DK
- 1999 Chevrolet Astro
- 2005 Dodge Durango Limited 4x2 5L V8 Hemi

- 2016 Ford F-150 SCrew Lariat 4x2 3.5L V6 Ecoboost
chriscowles is offline   Reply With Quote
Old 05-07-2014, 12:51 AM   #18
Member
 
Steveinthehills's Avatar
 
Join Date: Aug 2013
Posts: 78
I purchased a new 2013 Solaire 201SS from RVW and the transaction was seamless (very easy). I live in the foothills of California 2500 miles from the dealership and this is my first RV. The travel trailer was delivered by the dealer to my car mechanic, who is into RV's, and he gave me a walk through at no charge. I have not had a problem with the warranty network RVW as created. I had a major problem last summer with delamination on the sidewall and RVW arranged to have the trailer picked up at my house and delivered back to the factory for repairs at no cost to me. The dealer offers a 5 year warranty that is very pricey, Forest River offers an extended warranty at a very affordable cost. So far so good, I'm very pleased with RVW.
__________________

__________________
Steveinthehills is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 05:46 PM.