Originally Posted by presley01
Should it work this way?
Ordered a camper in September and sent in the deposit. Not sure if the camper is off line yet but we are being asked to sign a financial contract and send them the balance due. I wanted to do a pdi before signing the contract and paying the difference. Also buying from out of state the registration comes into play, not sure how that works.
Can somebody explain to me the way an out of state purchase works. We will have to travel over 1000 miles to inspect and take delivery. I don't want to drive up to the dealer and have them say there it is, it's yours, take it as is.
This does NOT sound right...at ALL!
When we bought our 8289WS in SEP (From Dandy RV in Anniston AL -a 5 STAR daler BTW
We asked them about getting one from the factory in Goshen (DW did not like the blue fabric interior) - Our salesman told us it would be a 5-6 week MAX wait and probably less because they are a FR volume dealer.
Turned out one unit that was on hold fell through and we snagged that one (with the brown interior :he wait time for a factory made unit.
Previous experience with Forest River (our Surveyor TT back in 2006): we custom ordered from the factory and took delivery of the unit 5 weeks after placing the order. Back then, we were required to put $500 Earnest money down on order but even with that we could have walked away ($500 poorer)
As for the dealer wanting the balance now before you have done a PDI? I would RUN, not walk away from this dealer - if you can get your deposit back. If not, you may want to consider retain counsel.
Here is what our pickup was like at our RV Dealer (Dandy): We arrived with our trade in & they took our truck and the unit to process. We were taken to the bay and given our PDI on our 8289WS. The tech said he would be back in 30 min and wanted us to go over the unit with a fine tooth comb and let him know of any concerns. He came back, we had a list (all minor) he took us to a waiting room gave us coffee and donuts and came back 45 min later and we completely redid the PDI - he pointed out the fixes to our concerns. My wife made a couple of off hand comments to me - honeydos: you will need to mount the towel holder here, this do dad there and this thing here....
We were taken to finance where the owner of the dealership met us, asked if there were any concerns, and made sure everythign was done. Finance manager had us sign for the unit, explained the etended warranty - blah blah blah -- point is NOT ONE DOLLAR changed hands until we were completely satisfied with a eyes-on hands-on inspection of our unit.
Oh...after we signed the PDI tech came in and got my wife...took her to the unit and confirmed that she wanted the towel holder mounted here, this do dad there and this thing here and said he would have them installed while we were waiting for our hitch to be installed on our truck AND he came back ina hour and tooks us back to inspect the installation! (I slipped him a $20 for his troubles
So there you have what I consider platinum service as a benchmark. If you are gonna travel 1,000 miles for your unit, other than coming on down to Alabama...hell, I'd consider going toGoshen and picking it up at the plant