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Old 11-20-2015, 02:16 PM   #11
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Hey, our dealership always made it clear: ALL deposit were refundable until the customer took delivery. The only unrefundable deposit was for a custom order. Otherwise, you changed your mind, you got your money back, no questions asked. Usually took two - three weeks time, but you got it back. Period.
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Old 11-20-2015, 02:23 PM   #12
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A roll of green masking tape. Mark concerns while doing the PDI. Revisit the green tape with the dealer to ask the questionable area or item. Check for rodent damage or urine stains on cushions or flooring.
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Old 11-20-2015, 02:24 PM   #13
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Edit: Nevermind. Didn't realize OP was buying a used trailer.
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Old 11-20-2015, 02:33 PM   #14
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That's not always the case dustman. It really depends on the dealer. If the issue that causes you to not want to proceed with the purchase is legitimate and is the dealers fault, or has to do with a previously unseen or hidden condition or defect in the unit, most dealers will gladly refund your deposit with no BS even when you signed a document saying its non refundable. Common courtesy however says you give the dealer every possibility to make it right to your satisfaction so the sale can proceed.

If a dealer wants to fight you on it, and its truly their fault or they're trying to pull a fast one, then you don't want to be buying from them in the first place. Then you know they are just a POS. In that case you have to start making phone calls. Once they see your taking it to the next level you'll probably be getting it refunded in short order, but that's going to cost you a few hundred. Now days with the internet and forums such as this, those dealer games are getting harder to pull off if they want to stay in business. If a dealer wants to play those games hes banking on you just walking or not pursuing it from the start. Once you do he'll change his mind quick if you're in the right.

The issue can not be because you just "changed your mind". That's the what the deposit is meant to prevent. There is a cost to the dealer once you agree to buy. You should of also done your due diligence to a point before putting down the deposit. Especially so on a used unit.

Too bad you're in Texas and not here in PA, I'd love to go on your PDI with you RV5er. The dealer might not have liked it so much. I would of shown up with tools, ladders and creepers. Good luck.
I agree with this. The deposit is made on a unit that has been represented accurately. If the dealer misrepresents the unit, then you can back out. Dealer will do the same thing on your trade value to you if you misrepresent it's condition.

Edit: I will say this- I think the OP will have a very hard time making this argument, however. It is a used unit, so it does not have to be flawless like a new one would. And it appears from the comments the OP made that they probably didn't know enough to question everything about condition. If the dealer made claims such as "no leaks", "everything works" and such, you could hold them to that, I suppose.
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Old 11-20-2015, 02:59 PM   #15
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Ask the dealer several times if they are aware of any water intrusion or damage. Expect them to say no, but should need to take action later, you can say I asked several times and dealer said no. If you find items you want corrected, and the dealer says after you purchase it, you can bring it back to have it repaired interpret this to mean that you may be expected to leave the unit with the dealer for an extended period of time for a partial fix. Make sure you are OK with that before you sign.
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Old 11-20-2015, 03:06 PM   #16
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Well I will put this simple. you state you are a "First-time buyer" so I will assume you do not know much about all the systems involved in a RV and I will list some of the important items;
1) 12 electric system check
2) 120-volt electric system check
3) Propane system check
4) Plumbing system check
5) Chassis check
6) All appliances checked and in working order
and much more depending on options you have or order, so i hope this gives you some thought about some of the things that you need to know to do a PDI "Properly" Oh and letís not forget if you do the PDI Inspection and then a few months down the road something goes wrong (anything) you could have your complete warranty "VOIDED" since you may not be properly "qualified" do this type of inspection.
Now you may be capable of doing the inspection BUT do you want to be that cheap about paying A PDI to take the change of throwing your whole warranty out the window (I am NOT)
SO for the few bucks it make cost it can save you "Thousands later" so i would give this some serious thought before you do this on your own!
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Old 11-20-2015, 03:21 PM   #17
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Oh and letís not forget if you do the PDI Inspection and then a few months down the road something goes wrong (anything) you could have your complete warranty "VOIDED" since you may not be properly "qualified" do this type of inspection.

WHAT?
With all due respect. I've never heard of such a thing. This is the kind of thing that makes a first time buyer run like hell. The OP is buying a used 2010 unit, which most likely doesn't even have a warranty. He's not going to refurbish the LP system or rewire the 110 system during the PDI. What credentials are needed to perform a PDI so you don't void the warranty?

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Old 11-20-2015, 03:48 PM   #18
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WHAT?
With all due respect. I've never heard of such a thing. This is the kind of thing that makes a first time buyer run like hell. The OP is buying a used 2010 unit, which most likely doesn't even have a warranty. He's not going to refurbish the LP system or rewire the 110 system during the PDI. What credentials are needed to perform a PDI so you don't void the warranty?

Neither have I. Do they typically offer warranties on used trailers?
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Old 11-20-2015, 03:53 PM   #19
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Neither have I. Do they typically offer warranties on used trailers?

I know dealers who offer warranties on used trailers. They are usually limited to something like 90 days or appliances only. It really depends on the unit.

But voiding a warranty because your not qualified to do a PDI? Come on.

Now there are two PDI's but thats mostly on a new unit. The dealers PDI and the buyers PDI. I am not sure what silverback 35ts means, but it will be a cold day in hell that I pay a dealer extra money to do either PDI.
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Old 11-21-2015, 12:38 PM   #20
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^^ I agree - whatever the buyer does is not going to void the warranty unless you do something that is specifically prohibited by the warranty or fail to do something that is specifically required by the warranty. For example, if the warranty has a mandatory registration and you fail to register.


As a first time buyer, you would do well to take someone along who has experience. But if you can't, just go through the checklist item by item. If there's any item you don't understand, just ask the dealer what it is and show you how it works. "Water pump - where's the switch? OK let's turn it on and see if it works." "Outside sprayer - where is that? OK how do I turn it on?" Like others said, take your time and be methodical. While it won't void your warranty, this is your chance to insist on getting items fixed before putting down your money. After that it will be arguing over warranty work (if you get a used TT warranty). Good luck!


PS: even during the PDI you can post questions here since you will be here for a good while.
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