Reply
 
Thread Tools Display Modes
Old 08-30-2012, 08:24 AM   #21
Camper Less Camping
 
Cajun Po-Boy's Avatar
 
Join Date: Apr 2012
Location: NW
Posts: 3,642
Quote:
Originally Posted by alerra
Thanks for the advice. I will check TerryTown RV. I have a question, though. From what I understand the problem is with RVW Wholesalers is that other dealers often refuse to do warranty work when a unit is bought elsewhere. I would imagine that would also be the case with TerryTown RV or any remote dealer.

I'm not clear on how this works with RVs. When you buy a car, you can have it serviced anywhere. The car manufacturers would not allow a dealer to refuse service to a car owner under legitimate warranty under any circumstance.

Clarification on this would be appreciated.
As others have noted, you take the risk of having trouble finding local dealers wanting to do warranty work on your out of town purchase. I personally have not let that sway my decision from buying out of town. When I've called in for service work, I get a little lip action from local dealers but they do take me in but I always have to wait longer than usual for the work to be completed, overall work is always done correctly.

Factor in ALL your cost involved making a purchase out of town and use that to determine whether the additional cost and convenience to buy locally is worth it.
__________________

__________________
2013 Sabre 32RCTS-6 (sold)
Family of 4 whose always on the GEAUX!
Cajun Po-Boy is offline   Reply With Quote
Old 08-30-2012, 10:30 AM   #22
Moderators' Assistant
 
bikendan's Avatar
 
Join Date: Jan 2007
Location: Camano Island, Washington
Posts: 13,244
Quote:
Originally Posted by alerra View Post
Thanks for the advice. I will check TerryTown RV. I have a question, though. From what I understand the problem is with RVW Wholesalers is that other dealers often refuse to do warranty work when a unit is bought elsewhere. I would imagine that would also be the case with TerryTown RV or any remote dealer.

I'm not clear on how this works with RVs. When you buy a car, you can have it serviced anywhere. The car manufacturers would not allow a dealer to refuse service to a car owner under legitimate warranty under any circumstance.

Clarification on this would be appreciated.
your first mistake is comparing the auto industry, with the RV industry.
the only thing that they have in common, is that they both make things on wheels and have dealerships to sell them.

after that, there's very little in common. RV dealers don't have the same agreements with the manufacturers, like they do in the auto industry.
they can service who and when they choose to.

that said, we bought from a dealer 2000 miles away and FR found local dealers that were willing to do the warranty work. one didn't even sell FR products.
you also can, if pre-approved by FR, have an independent RV shop do the warranty work. you may have to pay up front, but FR usually will reimburse you the money.
__________________

__________________
Dan-Retired Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 4x4 3.5 Ecoboost w/Max Tow Package
Equalizer WDH and Prodigy BC
bikendan is online now   Reply With Quote
Old 09-03-2012, 10:14 AM   #23
Senior Member
 
Capsfloyd's Avatar
 
Join Date: Jan 2012
Location: Lancaster TX
Posts: 246
Quote:
Originally Posted by nazrev87
DW and I just sent the signed paper work to RV Direct and they will send in the order for our Flagstaff Classic Super Lite 829RKSS today! I am excited but a little nervous also. I have never made such a big purchase over the computer and phone. Rebecca said we should hear back in 2 or 3 days about an aprox. date of completion from the manufacturer.
We have the 2012 flagstaff 831RKSS, we camped in it 5x's. So far no problems
Love the outside kitchen
__________________
2009 Rambox crew cab
2012 831 Flagstaff RKSS
2010 jeep Liberty
2010 Harley Davidson Ultra Classic
Capsfloyd is online now   Reply With Quote
Old 09-03-2012, 11:06 AM   #24
Junior Member
 
Join Date: Jun 2012
Posts: 22
it is always good to hear from others that like their Flagstaff! however it has been almost 2 weeks since we ordered and have still not heard from Rebecca about whether they got an estimate on the completion date from the factory. I will probably call her 2 morrow to see if they have heard anything yet.
__________________
nazrev87 is offline   Reply With Quote
Old 09-03-2012, 01:10 PM   #25
Senior Member
 
trudinator's Avatar
 
Join Date: Mar 2011
Location: Wisconsin
Posts: 1,326
Quote:
Originally Posted by nazrev87
it is always good to hear from others that like their Flagstaff! however it has been almost 2 weeks since we ordered and have still not heard from Rebecca about whether they got an estimate on the completion date from the factory. I will probably call her 2 morrow to see if they have heard anything yet.
We didn't hear from our dealer at all until our trailer was ready to be delivered. So don't expect a date written in stone. Ours took 10 weeks. But that was in spring.
__________________
2012 Rockwood 8293RKSS
2006 Dodge Ram 2500 5.9L Cummins Turbodiesel 4x4; 2012 Ford Escape 4x4. 3 very pampered cats.
Days camped: 2011: 61; 2012: 66 Days; 2013: 69;2014: 68 2015: 90 Days camped 2016: 34
trudinator is offline   Reply With Quote
Old 09-03-2012, 01:16 PM   #26
Senior Member
 
hkreck's Avatar
 
Join Date: Apr 2012
Location: Iowa
Posts: 1,190
don't expect a firm date on delivery expect a delivery in 8-12 weeks, we got a letter from Rebecca after ordering our RV and like it stated most people want their RV yesterday. That's not going the happen but the end product that we got was worth the wait.
__________________

__________________
Henry & Tena
2013 Solera 24S
The Great Escape
hkreck is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 02:53 PM.