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Old 08-16-2012, 06:55 PM   #1
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RV Direct

Has anyone purchased from RV Direct? They have offered the best price on a flagstaff 829rkss and I can pick it up at there Des Moines, IA "facility". Are they an actual dealer with rv's on a lot and service area? I live in south K. C. MO, so Des Moines is pretty close to us. Would like any feedback that anyone might have for me.
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Old 08-16-2012, 07:05 PM   #2
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Bought our Berkshire from RV Direct in Buffalo, NY. They are usually the best price wise. They have full service facilities in Buffalo and Albany in NY and I think in Florida and as you mentioned, Des Moines. Deal went very smoothly. I did have one minor glitch where the brochure said one the love seat was a jack knife bed and it turned out that it wasn't. I guess that was really Forest Rivers problem. Other than that, everything went fine.
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Old 08-16-2012, 07:13 PM   #3
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We also bought our "Little One" thru RV Direct & yes they have a dealership in NY. The lot in Iowa is a satellite terminal as the one they used to have in Elkhart IN where we picked ours up. Found them to beat all others prices. You do have a good Flagstaff dealer east of KC to compare prices. Rebeca Klob is the sales lady we dealt with at RV Direct. Would do it over in a heart beat.
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Old 08-16-2012, 08:02 PM   #4
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We got our Solera motorhome from them, had it delivered from the Des Moines site. Everything was fine and no problems other than they didn't fill our propane tank, but RV direct refunded our money for the propane afterwards. I would probably do business with them again.
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Old 08-16-2012, 08:15 PM   #5
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We live just north of KC, we bought from RVdirect and do not regret it at all!!! We had been looking for quite some time for next new RV. Had done our research online and at the RV shows (we usually go every year looking to buy or not) so we knew kinda what to expect for what models and so forth. When we were ready to buy I got a couple quotes on different fivers that RV Direct offered. Tried to deal with our local dealer here in town. She was $7000 more. Asked if she would consider dealing advising that we could go an hour south to KC or an hour north to Omaha. Nope!! Didn't want to deal. So we drove south to Nationwide and looked at the model we were interested. They came down to within $4000 of what RVDirect qouted us. Asked if they would come any closer. Nope!!! We would of bought if they came within $2500.00 Went home that evening and ordered through RVDirect. It was easy, ordered the options we wanted, in the colors we wanted and paid for less for it!! We had outside financing, of course they wanted us to buy their extended warrenty. We passed on it as we did get the Forest River 2nd year warrenty for $150.00 and DH is also very handy. We picked it up within the time frame given. (We ordered end of May and picked it up last month.) In fact it came offline 2 weeks ahead of schedule. We drove to Des Moines to pick it up. Very easy to get to from I35. It was only 2 1/2 hours so why not!! We arrived an hour early and even though they were short staffed they let us in to look at it and even started our PDI early. We were there about 2 1/2 hours for our PDI. (Not our first camper so they didn't have to explain every little detail, but we did do a thorough inspection and the guy we had was very patient and explained everything to us and answered all questions.

Now some people will mention about how some dealerships will refuse to do warrenty work on your trailer if bought from a wholesaler. That is true. We came to the conclusion that with the area that we live in and the many dealerships we have within an hour or 2 away, the fact that we have an RV repair shop local (who is not a dealer) and also inquired with RVDirect aka Des Moines RV about doing warrenty work at their facility that the savings were worth us going through them. The way I see it is that if a dealer doesn't want to deal (and I'm not expecting them to give it away) but I am not going to be taken advantage. If they don't want to do warrenty work then to me that is not good advertisement for future business for me.
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Old 08-16-2012, 08:18 PM   #6
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We bought a Sunseeker through rv direct from their buffalo location. Picked it up two weeks ago today in fact. Little odd buying something so expensive sight unseen. They were very responsive when we had questions. I was a little nervous ensuring the paperwork would be what we needed to title, register, and plate the vehicle but no issues at all at DMV. The pickup including demo was excellent. At least their buffalo location is a real dealership with many units, parts, service, etc As far as we can tell everything is as it should be. Bottom line is we would definitely buy from them again if had to do it again.
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Old 08-16-2012, 09:42 PM   #7
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Quote:
Originally Posted by paulmlac View Post
We bought a Sunseeker through rv direct from their buffalo location. Picked it up two weeks ago today in fact. Little odd buying something so expensive sight unseen.

I agree!! We were a little nervous about it all too. Especially with wanting all of the payment up front. But after seeing what the salesman did inside the rv we looked at at a Kansas City dealership (he was actually hanging off the kitchen cabinets,trying to poke holes in the floor with a pocketknife and and hitting the ceiling with his fist! ) , we at a little ease with the conclusion that since this was coming from the factory that at least there hadn't been hundreds of people inside it doing who knows what!
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Old 08-20-2012, 01:09 PM   #8
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We Did IT

DW and I just sent the signed paper work to RV Direct and they will send in the order for our Flagstaff Classic Super Lite 829RKSS today! I am excited but a little nervous also. I have never made such a big purchase over the computer and phone. Rebecca said we should hear back in 2 or 3 days about an aprox. date of completion from the manufacturer.
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Old 08-20-2012, 01:58 PM   #9
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FYI, just remember it's an approximate delivery date nothing set in stone. Then the delivery to the dealership from the factory can take a little while. So don't get too stressed when it seems it's taking forever.
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Old 08-20-2012, 02:24 PM   #10
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We also bought from RV Direct and they are the best ones out there that we have found. Best price and great service.

On another forum people are comparing notes between RVDirect, Motorhome Specialists, and Lazydays and RVDirect is coming out as the best dealer by far.
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