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Old 03-09-2011, 06:00 PM   #1
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RV Wholesalers & Canadian Customers

Hi all,

I don't mean to ask the RV Direct vs. RV Wholesaler question all over again here.

Specifically, I would like to know if any Canadian folks have had warranty work performed on a unit they purchased from RV Wholesalers?

They have mentioned that they have service agreements with Canadian shops to perform warranty work if a local dealer is un-willing to perform work on a unit not purchased there.

Curious to know how this has worked out for anyone...

Thanks!
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Old 03-09-2011, 06:13 PM   #2
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I have not heard of any..I guess if FR will honor warranty claims from ANY Dealer it would work..but I would be careful. Some of these discounters purchase from the factory without warranty support in hopes of selling you the extended warranty package and then you are up the creek.
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Old 03-09-2011, 07:19 PM   #3
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We had warranty work done on our previous camper that was purchased through RV Wholesalers. Specifically, we had a pressure test done by a local dealer in Hamilton, Ontario to find the source of a leak around the slideout. The dealer does not sell Rockwood, but sells Forest River Class A motorhomes. I submitted a written estimate, got Forest River approval through RV Wholesalers and had the test and resulting work done. We paid the invoice and submitted it to RV Wholesalers and were re-imbursed.

Dave
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Old 03-09-2011, 07:25 PM   #4
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Our Rockwood dealer in Kelowna is carrying out warranty work on my RVW unit no problem. I think he just submits the invoice direct to FR. RVW did offer to have the invoice sent to them too.
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