RV Wholesalers: where/how do i get service?
I purchased my RV from RV Wholesalers last August. I did not buy the extended warranty. I'd like to have someone look at my leaky AC unit. RV Wholesalers tells me: first that I must email my questions/concerns to them; second: their response is: "get an estimate in writing, submit it to them, they will then contact Forest River to see if it will be covered". This sounds odd to me. Are they telling me that I need to bring the RV into a service center, drop it off for who knows how long, to receive an estimate; to send off and wait who knows how long... Will a service center even allow my unit to stay that long?
I know that this inconvenience is part of buying outside the typical dealer. I just want to know if anyone out there has had experience with this process, or if they have better suggestions like contacting Forest River directly.
Any input is appreciated. Thanks for reading. -ron
2010 Rockwood Ultralite 2601SS
2006 Toyota Tundra DB Cab; 4.7l
3 teenagers - growing too fast
1 wonderful wife
and too many Toys to bring along!