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Old 04-24-2016, 02:19 PM   #11
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When we were shopping for our HTT, our 3 local Rockwood Roo dealers refused to even come within $1500 of the cheaper Midwest dealer's price.
They all also threatened us with the "we won't do warranty work on it", if we bought from the Midwest dealer.

Needless to say, we did a 4000 mile RT drive to pick it up. We saved $4000, on a $22000 MSRP trailer.
And FR found us other local dealers more than willing to do the warranty work.

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Old 04-24-2016, 02:29 PM   #12
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I bought my Rockwood 2200 miles away (RVW) to save thousands, even after shipping cost. I like to fix the little things myself and also like to do upgrades and mods. I had one issue while still under warranty with the roof A/C and the water filter.

I called Forest River and was given several local independent RV service locations nearby and got everything fixed in a few days under warranty.

I think service by a local dealer is hit or miss and often overrated: long waits for appts, multiple visits to get items fixed, and some dealers won't service under warranty if you did not purchase from them. That is not the case with the independents.

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Old 04-24-2016, 02:30 PM   #13
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Personally, we will not be held hostage by a local dealer. A $3,000 difference is significant and, if it has less features even more so. The concern here is, if the price is that much higher, will the dealer's service prices also be inflated. It so happens that our dealer is 90 miles away and some pretty rigorous driving conditions. But they are a good organization with a good service facility, so it is worth the distance.

However, if the local dealer has a good service record, you may want to give them a chance to match the price or beat the price because of fewer features.

When we purchased our TV, we shopped the area and found the best deal 40 miles away. We checked the local dealer and they only offered a fourth of the factory rebates. They were totally off the mark on trade and rebates on virtually the same vehicle. We had a previous TV into the local dealer for a window mechanism repair. They called us into the shop to show us that something should be done to clean the air ducting on the motor and had removed the complete air assembly from the motor. Another $300. We told them no, to fix the window. With these two experiences, it was worth the drive for price and customer service.
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Old 04-24-2016, 02:45 PM   #14
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Buy local vs. On line

This question has been beat to death many times on there boards. Please understand that many people have trouble getting descent service from the local guy who cashed the big check. Shop for the best price on sites like and find a reliable non-dealer for your repairs. Most big ticket items can be warrantied thru independent shops anyway. My experience was that I was still thousands ahead on the purchase of our motor home after paying an independant with a good reputation to fix what the dealer missed.
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Old 04-25-2016, 07:00 AM   #15
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We purchased our TT at a dealer that was 3.5 hours away in New York. They were the only place that had the floorplan that we wanted. They were great to deal with and we were very happy with our purchase.

When it came to service nobody in the area would do our service. I called 5 dealerships that sell FR (near me) and they all said "no". So, we had to drive to NY for the warranty work. 7 hour round trip to drop it off. 7 hour round trip to pick it up. Fortunately, everything was fixed and we had no further problems. But the driving was a total pain.

We ended up trading it in on a 5th wheel back in August. We decided that we wanted something bigger. This time, we purchased local.
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Old 04-25-2016, 07:05 AM   #16
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Have you made the dealer an offer of what the out of town dealer priced his for? I checked with a low ball dealer and the local dealer matched it. Almost 40% of list.
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Old 04-25-2016, 07:14 AM   #17
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We purchased our Wildcat MAXX 1800 miles from home. The MAXX is only sold in the Western part of the US, and since we live in Iowa, we had little to no options. IMHO, $3,000 is well worth driving 300 miles now and then to get warranty repairs. You may even find a local FR dealer to work on your unit, you'll never know if you don't ask. I like working on my own trailer--that way I know it's done correctly. If you break down the systems on most RV's, they really are not very complex. If a person has basic skills in a few home building "disciplines", most RV issues can be fixed by the owner.
Days camping (2015)----88 days
Days camping (2016) ---110 days
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Old 04-25-2016, 09:54 PM   #18
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I live in Ohio so some of the wholesalers are less than 2 hours away... However, dealers 10 minutes away often have sales that come within $1000 & will often include extras for free. For instance, my local dealer included a "free" pressurized leak test & re-caulking, Equalizer 4 1200 WDH & installation, $100 in store credit, and I had the ability to pick "the best of the litter" from 6-8 units on the lot vs. ordering one sight unseen...

When looking at 6-8 same brand/model units side-by-side I found that they vary in fit & finish quite a lot. For instance, I purposefully stopped after work during heavy rains & found one new unit leaking water badly although the salespeople had checked to make certain all skylights & windows were closed. Water was pouring down a center wall & flowing across the dinette until it exited somewhere under the dinette slide... Glad I didn't order that one sight unseen! That fault would not have shown up during a PDI at the wholesaler...

Because they were having a big sale on new units they dropped the price of a same brand/model used unit that arrived on trade-in that week. It was bone-dry during the heavy rain. I spent about 2 hours looking behind every access panel, crawling underneath, etc. before making an offer. The dealer then provided a 2.5 hour PDI fixing everything on my list (mostly cosmetic) plus things not on my list like adjusting the slide-out cables, awning alignment, replacing the battery & CO2 detector, etc.

We camped for the next 2 years without a single problem not caused by me (I bent a rim but found a replacement online for $65...) With the money saved buying used I figure I can replace every major appliance & still be money ahead. For instance, this year I am going to replace the cooling unit on my RV fridge for <$500 so it cools better in 90 weather... We also swapped-out the China Bombs for Maxxis & installed a comfy mattress - things we would have also done had we bought new...

Whoever you choose to buy from make sure you spend a LOT of time checking things over. Only the dealer benefits from rushing you along... This was our first RV but I knew enough to spend a lot of time in each unit we were considering before finalizing the deal. I treated it more like buying a house than a car. If I found too many issues I walked away. Not everything can be fixed in the PDI...
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Old 04-25-2016, 10:18 PM   #19
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Should we buy FRTT out of town?

I bought 8hours com home one way and saved 10,000. I had local dealer do warrantee work and they made it worse so buying for local service not always good if their service is bad.

I will drive out of state again to buy new TT to save money. Next time I'll budget 4 days close by and camp and see what may need work and take it back to have fixed before leaving town where dealer is.
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Old 04-26-2016, 12:02 AM   #20
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Give the local dealer a chance. When I found the TT I wanted locally I could not come to any terms on price. I did extensive internet research and got two emailed offers that were $6,000 less than the same trailer the local dealer had. Same options, etc. Decided to try once more since I was in the area. I showed the local dealer both emails. The delivery charge from out of town was $1,200 (which I would have gladly paid) so I told the local dealer I would split the difference and add $600 to the base price. I told them I was going to bank transfer the funds in the next 10 minutes and if he wanted the deal he had that much time.

I didn't think for a second that he would meet the price (since his previous final offer was $6,000 higher) but, surprise surprise, he came back and said he would meet the out of state dealer offer. Finalized the deal and did PDI two days later and brought it home.

At some point during every day you suddenly realize nothing else productive is going to happen the rest of that day. For me, it usually occurs around 9 am.

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